Program Assistant (Bilingual)

The Program Assistant is usually the first contact neighbors have with our centers so their role is very important in making sure we serve our neighbors with the resources, education and connection they are looking for. The Program Assistant accomplishes this by being responsible for the following duties: Manage the front desk at the center Ensure all lobby areas are equipped with up-to-date information regarding programs Support center functions as needed Attend weekly staff meetings and work closely with other Program Assistants Make reminder phone calls for class start dates and/or cancellation of classes, as applicable, to members and instructors Data entry including but not limited to class attendance and enrolling into and/or dropping students from classes, as applicable Assist with center marketing such as: updating of lobby TV PowerPoint, creating of flyers and publishing posts on social media Help with membership creation and renewals Administrative support to campus includes but not limited to customer service, answering phones, taking and relaying messages, fee collection, distribution of correspondence, preparing reports as needed and inventory management Support Manager of Community Development & Community Developer with other tasks as needed Qualifications Education

Required High School Experience

Required

1 year 1+ years of relevant experience Behaviors

Preferred Innovative

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Consistently introduces new ideas and demonstrates original thinking Team Player

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Works well as a member of a group Enthusiastic

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Shows intense and eager enjoyment and interest Dedicated

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Devoted to a task or purpose with loyalty or integrity Motivations

Required Flexibility

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Inspired to perform well when granted the ability to set your own schedule and goals Preferred Goal Completion

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Inspired to perform well by the completion of tasks Self-Starter

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Inspired to perform without outside help Ability to Make an Impact

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Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the

Know Your Rights

notice from the Department of Labor.

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