SwRI Structural Geology & Geomechanics
ASSOCIATE SPECIALIST - SPECIALIST - Department Operations Specialist
SwRI Structural Geology & Geomechanics, San Antonio, Texas, United States, 78208
ASSOCIATE SPECIALIST - SPECIALIST - Department Operations Specialist
Join the Fuels & Lubricants Research Division to support daily business operations, including secretarial duties, recordkeeping, database management, reporting, and project accounting. Objectives Of This Role Manage & track business inquiries, ensuring timely proposal delivery in alignment with SwRI standards and client needs. Coordinate the planning and facilitation of client visits, working with senior staff to ensure high-quality interactions that advance SwRI’s business objectives Develop, maintain, and optimize departmental databases, including developing new Access databases and enhancing existing systems to support laboratory operations. Create and maintain financial reports and reporting tools; perform advanced analysis using Excel and Access macros to provide leadership with accurate insights. Oversee the preparation and issuance of monthly client status reports for the Engine Lubricants Research Department, ensuring technical information is translated into clear, client-ready deliverables. Identify opportunities to improve departmental processes, ensure compliance with internal policies and client expectations, and perform other duties as assigned in support of division business operations. Daily And Monthly Responsibilities Track and manage client inquiries from initial contact through project delivery; document interactions and ensure timely follow-up. Prepare, edit, and review proposals, technical reports, and client communications; ensure adherence to corporate standards. Maintain and enhance departmental databases to support laboratory and business operations; design solutions that improve accuracy, usability, and reporting efficiency. Generate and analyze financial and operational reports; maintain and update reporting macros; identify trends, variances, and areas requiring corrective action. Coordinate logistics for foreign and domestic client visits, including scheduling, agenda preparation, and on-site facilitation; represent the department in ensuring seamless client experiences. Monitor timesheet compliance and reporting accuracy; identify discrepancies and advise management on resolution. Support division leadership with operational analysis, documentation, and special projects as assigned. Requirements Requires a Bachelor's degree in Business Administration, Marketing, Communications or related degree field with relevant experience. Mandarin language skills preferred but not required. Demonstrated proficiency with Microsoft Office. Advanced knowledge of Excel and Access strongly preferred. Experience in project coordination, operations, or business support in an office environment. Must exhibit excellent attention to detail, problem-solving ability, and initiative in process improvement. Strong analytical, organizational, and professional writing skills; ability to manage multiple priorities and deliverables. A valid/clear driver's license is required. Special Requirements Job Locations: San Antonio, Texas An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status.
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Join the Fuels & Lubricants Research Division to support daily business operations, including secretarial duties, recordkeeping, database management, reporting, and project accounting. Objectives Of This Role Manage & track business inquiries, ensuring timely proposal delivery in alignment with SwRI standards and client needs. Coordinate the planning and facilitation of client visits, working with senior staff to ensure high-quality interactions that advance SwRI’s business objectives Develop, maintain, and optimize departmental databases, including developing new Access databases and enhancing existing systems to support laboratory operations. Create and maintain financial reports and reporting tools; perform advanced analysis using Excel and Access macros to provide leadership with accurate insights. Oversee the preparation and issuance of monthly client status reports for the Engine Lubricants Research Department, ensuring technical information is translated into clear, client-ready deliverables. Identify opportunities to improve departmental processes, ensure compliance with internal policies and client expectations, and perform other duties as assigned in support of division business operations. Daily And Monthly Responsibilities Track and manage client inquiries from initial contact through project delivery; document interactions and ensure timely follow-up. Prepare, edit, and review proposals, technical reports, and client communications; ensure adherence to corporate standards. Maintain and enhance departmental databases to support laboratory and business operations; design solutions that improve accuracy, usability, and reporting efficiency. Generate and analyze financial and operational reports; maintain and update reporting macros; identify trends, variances, and areas requiring corrective action. Coordinate logistics for foreign and domestic client visits, including scheduling, agenda preparation, and on-site facilitation; represent the department in ensuring seamless client experiences. Monitor timesheet compliance and reporting accuracy; identify discrepancies and advise management on resolution. Support division leadership with operational analysis, documentation, and special projects as assigned. Requirements Requires a Bachelor's degree in Business Administration, Marketing, Communications or related degree field with relevant experience. Mandarin language skills preferred but not required. Demonstrated proficiency with Microsoft Office. Advanced knowledge of Excel and Access strongly preferred. Experience in project coordination, operations, or business support in an office environment. Must exhibit excellent attention to detail, problem-solving ability, and initiative in process improvement. Strong analytical, organizational, and professional writing skills; ability to manage multiple priorities and deliverables. A valid/clear driver's license is required. Special Requirements Job Locations: San Antonio, Texas An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status.
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