Community College of Baltimore County
Coordinator, Contracts
Community College of Baltimore County, Catonsville, Maryland, United States, 21228
Salary:
$62,733.00 - $103,689.00 Annually Location :
Catonsville, MD Job Type:
Full-Time Staff Job Number:
2025-115 Division:
Instruction Department:
Operations Dean Opening Date:
10/22/2025
Class Description The purpose of this position is to perform professional administrative work supporting a functional area within assigned college division or function. The position is responsible for providing customer service and support to contract clients for credit and non-credit training solutions that result in increased revenue and FTE. Minimum Requirements Bachelor's degree required, preferably in education or business and master's degree preferred. Four (4) years of experience in education, sales, marketing, customer service, and/or retail operations required. Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale .
For Best Consideration Please Apply By: November 5, 2025 Class Specific Essential Duties
Provide leadership to assigned college division and/or function. Remain knowledgeable about the college, its structure, culture, policies, and practices. Serve as point of contact for internal and external organizations. Develop and manage operating budget for assigned unit. Prepare and analyze reports, as requested. Develop, manage, and monitor adherence to policies and procedures, Lead the business development efforts of the unit in credit and non-credit contract partnerships. Serve as an advocate for the college and its students, as required. Represent the college at networking events, affinity groups, and business and industry associations. Serve as liaison between College departments, faculty and/or staff, as required. Position Specific Essential Duties
Lead the efforts to increase annual revenue and FTE in the current contract client base. Lead and support sales and marketing efforts in collaboration with the Director of Business Development & Community Collaboration to identify new credit and non-credit clients and determine training needs. Identify new account opportunities through building relationships with the current client base. Coordinate the day-to-day needs of existing contract clients. Maintain customer data within the Customer Relationship Management software. Conduct research and provide analyses of existing customer and industry trends to facilitate increased training with current contract clients. Coordinate the organization of intake procedures and ensure the timely processing of student registrations. On behalf of the Director of Business Development, meet with instructional deans, assistant deans, directors, program coordinators, and department chairs to identify contract training opportunities to support their needs. Create, manage, and obtain appropriate signatures on contract agreements, letters of intent, and memorandums of understanding that state the contract details and agreement between the contracting organization and the college. Arrange and manage reserved sections of courses to accommodate our special population students. Manage communication with instructional deans, assistant deans, directors, program coordinators, and department chairs to assign appropriate instructors for contracted courses and resolve issues as needed. Work with the Registrar and Coordinator of CE Administrative Scheduling to coordinate and create course schedules for clients and ensure compliance to meet state requirements. Work with Student Finance to monitor and ensure compliance with proper billing procedures associated with contracted clients.
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. CCBC Full Time Benefits At A Glance
BENEFIT
SUMMARY Health and Medical
CIGNA
Cigna Open Access Plus (OAP) Cigna Open Access Plus In Network (OAPIN)
Kaiser Prescription Drug Benefits:
For CIGNA Plans - included in Cigna Plan Medical Premiums Kaiser - included in Kaiser Medical Premium Mental Health Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.
Dental Benefits
CareFirst Blue Cross/Blue Shield Regional Traditional CareFirst Blue Cross/Blue Shield Regional Preferred Vision Benefits
NVA Flexible Spending Accounts
Benefit Strategies Health Spending Account $2,600 Benefit Strategies Dependent Care (children under 13 and elder care) $5,000 Financial Term Life Insurance: MetLife
Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10) Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
Permanent Whole Life Insurance: Unum
Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty. Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid. Accidental Death & Dismemberment: The Hartford Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.
Long-Term Disability Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.
Retirement Plans
Maryland State Teacher's Pension System (7% contributory) Optional Retirement Plan (non-contributory) Baltimore County Employees' Retirement System (7% contributory) Supplemental (Retirement Annuities) 403(b) and 457(b)
Tax-sheltered annuities - 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees). Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions. Deferred Compensation Plan - 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms. Legal Services Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.
Credit Union First Financial Federal Credit Union membership available to employees.
Direct Deposit It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location. Work and Family Employee Assistance Program (EAP): Cigna Behavioral Free personal advocates assisting you and any household member to resolve any issues.
Paid Leave Benefits Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.
Tuition Assistance Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee's eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.
Academic Cash Award Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.
McDaniel College's Educator's Legacy Scholarship Program CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more » McDaniel College has extended its Educator's Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.
Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.
The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.
Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!
Mandated Federal Benefits Workers' Compensation, Unemployment Insurance, Social Security.
For Your Convenience
ATM machines are available at each of the main campuses Check cashing with appropriate ID Free Parking Access to weight lifting facilities, swimming pool and library
$62,733.00 - $103,689.00 Annually Location :
Catonsville, MD Job Type:
Full-Time Staff Job Number:
2025-115 Division:
Instruction Department:
Operations Dean Opening Date:
10/22/2025
Class Description The purpose of this position is to perform professional administrative work supporting a functional area within assigned college division or function. The position is responsible for providing customer service and support to contract clients for credit and non-credit training solutions that result in increased revenue and FTE. Minimum Requirements Bachelor's degree required, preferably in education or business and master's degree preferred. Four (4) years of experience in education, sales, marketing, customer service, and/or retail operations required. Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale .
For Best Consideration Please Apply By: November 5, 2025 Class Specific Essential Duties
Provide leadership to assigned college division and/or function. Remain knowledgeable about the college, its structure, culture, policies, and practices. Serve as point of contact for internal and external organizations. Develop and manage operating budget for assigned unit. Prepare and analyze reports, as requested. Develop, manage, and monitor adherence to policies and procedures, Lead the business development efforts of the unit in credit and non-credit contract partnerships. Serve as an advocate for the college and its students, as required. Represent the college at networking events, affinity groups, and business and industry associations. Serve as liaison between College departments, faculty and/or staff, as required. Position Specific Essential Duties
Lead the efforts to increase annual revenue and FTE in the current contract client base. Lead and support sales and marketing efforts in collaboration with the Director of Business Development & Community Collaboration to identify new credit and non-credit clients and determine training needs. Identify new account opportunities through building relationships with the current client base. Coordinate the day-to-day needs of existing contract clients. Maintain customer data within the Customer Relationship Management software. Conduct research and provide analyses of existing customer and industry trends to facilitate increased training with current contract clients. Coordinate the organization of intake procedures and ensure the timely processing of student registrations. On behalf of the Director of Business Development, meet with instructional deans, assistant deans, directors, program coordinators, and department chairs to identify contract training opportunities to support their needs. Create, manage, and obtain appropriate signatures on contract agreements, letters of intent, and memorandums of understanding that state the contract details and agreement between the contracting organization and the college. Arrange and manage reserved sections of courses to accommodate our special population students. Manage communication with instructional deans, assistant deans, directors, program coordinators, and department chairs to assign appropriate instructors for contracted courses and resolve issues as needed. Work with the Registrar and Coordinator of CE Administrative Scheduling to coordinate and create course schedules for clients and ensure compliance to meet state requirements. Work with Student Finance to monitor and ensure compliance with proper billing procedures associated with contracted clients.
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. CCBC Full Time Benefits At A Glance
BENEFIT
SUMMARY Health and Medical
CIGNA
Cigna Open Access Plus (OAP) Cigna Open Access Plus In Network (OAPIN)
Kaiser Prescription Drug Benefits:
For CIGNA Plans - included in Cigna Plan Medical Premiums Kaiser - included in Kaiser Medical Premium Mental Health Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.
Dental Benefits
CareFirst Blue Cross/Blue Shield Regional Traditional CareFirst Blue Cross/Blue Shield Regional Preferred Vision Benefits
NVA Flexible Spending Accounts
Benefit Strategies Health Spending Account $2,600 Benefit Strategies Dependent Care (children under 13 and elder care) $5,000 Financial Term Life Insurance: MetLife
Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10) Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
Permanent Whole Life Insurance: Unum
Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty. Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid. Accidental Death & Dismemberment: The Hartford Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.
Long-Term Disability Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.
Retirement Plans
Maryland State Teacher's Pension System (7% contributory) Optional Retirement Plan (non-contributory) Baltimore County Employees' Retirement System (7% contributory) Supplemental (Retirement Annuities) 403(b) and 457(b)
Tax-sheltered annuities - 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees). Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions. Deferred Compensation Plan - 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms. Legal Services Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.
Credit Union First Financial Federal Credit Union membership available to employees.
Direct Deposit It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location. Work and Family Employee Assistance Program (EAP): Cigna Behavioral Free personal advocates assisting you and any household member to resolve any issues.
Paid Leave Benefits Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.
Tuition Assistance Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee's eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.
Academic Cash Award Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.
McDaniel College's Educator's Legacy Scholarship Program CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more » McDaniel College has extended its Educator's Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.
Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.
The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.
Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!
Mandated Federal Benefits Workers' Compensation, Unemployment Insurance, Social Security.
For Your Convenience
ATM machines are available at each of the main campuses Check cashing with appropriate ID Free Parking Access to weight lifting facilities, swimming pool and library