Cross River Bank
Product Manager, Payment Network Compliance
Cross River Bank, Fort Lee, New Jersey, us, 07024
Who We Are
Cross River is a highly profitable, fast‑growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.
We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.
What We're Looking For We are seeking a PM, Payment Network Compliance (official internal title: Analyst, Product, Network & Compliance) to own Visa / Mastercard mandate monitoring, network and processor setup, compliance reporting, and regulatory alignment. This role ensures that our internal platforms and fintech partnerships remain in full compliance with card network requirements. The ideal candidate has strong analytical skills, regulatory knowledge, solid project management skills, and experience working with financial data reporting.
Responsibilities
Monitor and analyze Visa & Mastercard mandates, ensuring compliance across all card programs
Prepare quarterly compliance reports (QMR, QOC), aggregating transaction volumes and key financial data
Work with Product & Engineering to implement new network requirements in our processing system
Liaise with Visa, Mastercard and other networks as needed, ensuring our programs remain in full compliance
Standardize and automate reporting processes to improve operational efficiency
Support network testing and certification for new card programs and processing enhancements
Coordinate tasks related to partner onboarding at networks and processors, certification, and operational readiness
Serve as an escalation point for execution‑related issues impacting card program compliance or readiness, working closely with Support, Ops, and Partner Success
Qualifications
2+ years of experience in network compliance, network operations, or financial data reporting
Familiarity with program implementation steps for new card programs both at card networks and issuer processors
Ability to translate requirements and best practices into standard operating procedures
Strong analytical skills with experience in regulatory filings and network rule interpretation
Ability to collaborate cross‑functionally with Product, Engineering, and Strategic Partnership teams
Strong organizational skills to manage executional workflows and cross‑functional task follow‑up
Exceptional attention to detail with the ability to translate compliance changes into operational processes
Bonus
Experience with financial data aggregation and compliance automation
Understanding of network certification and card program management
Background in banking, fintech, or card issuing environments
Familiarity with card issuing ecosystems involving third‑party processors and core banking platforms
Experience supporting card program launches or enhancements involving third‑party processors, including network certification, data mapping, or transaction flow validation
This role is critical to the success of the Cross River’s card issuing offering, ensuring efficiency in fintech onboarding, compliance management, and partner integrations. If you're looking for an opportunity to shape the future of financial services and work on cutting‑edge fintech solutions, we’d love to hear from you!
Salary Range : $80,000.00 - $100,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.
What We're Looking For We are seeking a PM, Payment Network Compliance (official internal title: Analyst, Product, Network & Compliance) to own Visa / Mastercard mandate monitoring, network and processor setup, compliance reporting, and regulatory alignment. This role ensures that our internal platforms and fintech partnerships remain in full compliance with card network requirements. The ideal candidate has strong analytical skills, regulatory knowledge, solid project management skills, and experience working with financial data reporting.
Responsibilities
Monitor and analyze Visa & Mastercard mandates, ensuring compliance across all card programs
Prepare quarterly compliance reports (QMR, QOC), aggregating transaction volumes and key financial data
Work with Product & Engineering to implement new network requirements in our processing system
Liaise with Visa, Mastercard and other networks as needed, ensuring our programs remain in full compliance
Standardize and automate reporting processes to improve operational efficiency
Support network testing and certification for new card programs and processing enhancements
Coordinate tasks related to partner onboarding at networks and processors, certification, and operational readiness
Serve as an escalation point for execution‑related issues impacting card program compliance or readiness, working closely with Support, Ops, and Partner Success
Qualifications
2+ years of experience in network compliance, network operations, or financial data reporting
Familiarity with program implementation steps for new card programs both at card networks and issuer processors
Ability to translate requirements and best practices into standard operating procedures
Strong analytical skills with experience in regulatory filings and network rule interpretation
Ability to collaborate cross‑functionally with Product, Engineering, and Strategic Partnership teams
Strong organizational skills to manage executional workflows and cross‑functional task follow‑up
Exceptional attention to detail with the ability to translate compliance changes into operational processes
Bonus
Experience with financial data aggregation and compliance automation
Understanding of network certification and card program management
Background in banking, fintech, or card issuing environments
Familiarity with card issuing ecosystems involving third‑party processors and core banking platforms
Experience supporting card program launches or enhancements involving third‑party processors, including network certification, data mapping, or transaction flow validation
This role is critical to the success of the Cross River’s card issuing offering, ensuring efficiency in fintech onboarding, compliance management, and partner integrations. If you're looking for an opportunity to shape the future of financial services and work on cutting‑edge fintech solutions, we’d love to hear from you!
Salary Range : $80,000.00 - $100,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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