BEPC Inc. - Business Excellence Professional Consulting
Data Insights Analyst (Newark)
BEPC Inc. - Business Excellence Professional Consulting, Newark, New Jersey, United States, 07175
Job Title: Data Insights Analyst
Location: Newark, NJ (On-site)
Employment Type: Contract
Pay Range: $68.94$93.27 per hour
Contract Duration: 9 months
Role Overview
BEPC is seeking a highly skilled
Data Insights Analyst
to support our clients Global Customer Service organization in Newark, NJ. This position plays a critical role in improving customer experience and operational performance through advanced analytics, reporting, and data-driven insights. The ideal candidate will leverage deep analytical expertise to evaluate digital engagement, optimize service operations, and support strategic decision-making across the organization.
Key Responsibilities
Perform data analysis:
Extract, manipulate, and analyze large datasets to identify trends, root causes, and actionable insights. Develop dashboards and reports:
Create impactful visualizations and dashboards using
Tableau
or
AWS QuickSight
to communicate metrics to stakeholders. Support cross-functional initiatives:
Partner with Customer Service, Product, and Digital teams throughout project lifecyclesfrom strategy development to post-implementation evaluation. Conduct A/B testing:
Design and analyze experiments to evaluate optimization strategies and enhance digital experiences. Serve as a digital analytics expert:
Champion best practices in data governance, measurement, and analytics collection. Integrate and manage analytics tools:
Assist with tool configuration, onboarding, and data integration between systems.
Qualifications
Required:
Bachelors degree in Engineering, Business Analytics, Information Systems, Statistics, or a related quantitative field. 5+ years of professional experience in analytics, including at least 1 year in digital analytics. Strong proficiency in
SQL, Python, and Excel
for data analysis. Expertise in
Adobe Analytics
and visualization tools such as
Tableau
or
AWS QuickSight . Proven ability to translate data into clear, actionable business insights. Understanding of data concepts including ETL, data warehousing, and data quality processes. Preferred:
Experience working within
Customer Service operations
or digital self-service platforms. Familiarity with
A/B testing tools
(Adobe Target, Optimizely). Knowledge of
AWS
technologies (Redshift, S3, DynamoDB). Basic proficiency in
HTML, JavaScript, and CSS . Experience mentoring or guiding junior analysts.
Contract Details
Duration:
9 months Location:
Newark, NJ (On-site) Schedule:
MondayFriday, standard business hours Pay Range:
$68.94$93.27 per hour
About BEPC
BEPC Inc. , founded in 2007, is a
100% employee-owned company
providing top-tier consulting and staffing solutions across industries such as technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We foster a collaborative, inclusive environment where employees can thrive. With
competitive benefits , including medical, dental, vision, and life insurance, BEPC is dedicated to supporting both the personal and professional growth of every team member.
Apply Now!
If youre passionate about turning data into insights that drive performance and elevate the customer experience, wed love to hear from you! Submit your up-to-date resume with examples of how youve successfully used analytics to make an impact.
Role Overview
BEPC is seeking a highly skilled
Data Insights Analyst
to support our clients Global Customer Service organization in Newark, NJ. This position plays a critical role in improving customer experience and operational performance through advanced analytics, reporting, and data-driven insights. The ideal candidate will leverage deep analytical expertise to evaluate digital engagement, optimize service operations, and support strategic decision-making across the organization.
Key Responsibilities
Perform data analysis:
Extract, manipulate, and analyze large datasets to identify trends, root causes, and actionable insights. Develop dashboards and reports:
Create impactful visualizations and dashboards using
Tableau
or
AWS QuickSight
to communicate metrics to stakeholders. Support cross-functional initiatives:
Partner with Customer Service, Product, and Digital teams throughout project lifecyclesfrom strategy development to post-implementation evaluation. Conduct A/B testing:
Design and analyze experiments to evaluate optimization strategies and enhance digital experiences. Serve as a digital analytics expert:
Champion best practices in data governance, measurement, and analytics collection. Integrate and manage analytics tools:
Assist with tool configuration, onboarding, and data integration between systems.
Qualifications
Required:
Bachelors degree in Engineering, Business Analytics, Information Systems, Statistics, or a related quantitative field. 5+ years of professional experience in analytics, including at least 1 year in digital analytics. Strong proficiency in
SQL, Python, and Excel
for data analysis. Expertise in
Adobe Analytics
and visualization tools such as
Tableau
or
AWS QuickSight . Proven ability to translate data into clear, actionable business insights. Understanding of data concepts including ETL, data warehousing, and data quality processes. Preferred:
Experience working within
Customer Service operations
or digital self-service platforms. Familiarity with
A/B testing tools
(Adobe Target, Optimizely). Knowledge of
AWS
technologies (Redshift, S3, DynamoDB). Basic proficiency in
HTML, JavaScript, and CSS . Experience mentoring or guiding junior analysts.
Contract Details
Duration:
9 months Location:
Newark, NJ (On-site) Schedule:
MondayFriday, standard business hours Pay Range:
$68.94$93.27 per hour
About BEPC
BEPC Inc. , founded in 2007, is a
100% employee-owned company
providing top-tier consulting and staffing solutions across industries such as technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We foster a collaborative, inclusive environment where employees can thrive. With
competitive benefits , including medical, dental, vision, and life insurance, BEPC is dedicated to supporting both the personal and professional growth of every team member.
Apply Now!
If youre passionate about turning data into insights that drive performance and elevate the customer experience, wed love to hear from you! Submit your up-to-date resume with examples of how youve successfully used analytics to make an impact.