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MidPen Housing Corporation

Services Coordinator II (Sunny Meadows)

MidPen Housing Corporation, Watsonville, California, United States, 95076

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Services Coordinator II (Sunny Meadows)

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MidPen Housing Corporation About MidPen At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is proud to be certified as an official Great Place to Work® in 2025. Property

Sunny Meadows Property Type

Family Position overview

The Services Coordinator II plays a vital role in delivering and engaging partners to deliver educational, health and wellness, and asset-building programming for residents of MidPen properties. The Services Coordinator II provides access to and delivers programs such as: After School Program, Summer Program, Academic Support and College Readiness Assistance, ESL Program, Health and Education Workshops, Food Security Programs, Nutrition and Physical Activity, Economic Empowerment Program, Workforce Development, Rental Assistance, and Lease Education. This position also leads outreach efforts and plans community events/interactions which builds trust and engagement. Responsibilities

Program Efficacy & Efficiency Delivers onsite programs, ensures implementation of programs at assigned locations to meet agreed internal standards and objectives and applicable regulatory expectations Outreach & Marketing Conducts door-to-door, phone, e-mail outreach and other marketing strategies to make residents aware of services offered Partnership Management Familiar with Services' partnership goals and selection criteria; actively engages and promotes property-level partners to support these goals/criteria and communicates with supervisor where improvements may be needed Customer Service Provides individualized support and service coordination for residents (referral/enrollment support to specialized programs); offers exemplary customer service and responsiveness Data-driven Decision-making Maintain accurate property-level records and files (including entering data and tracking all service activities on a daily/weekly/monthly basis) Effective Team Building Models leadership at all levels and cultivates collaborative relationships with Property Management and other colleagues Qualifications

Education and Experience B.A. or B.S. in Education, Social Work, Sociology, Gerontology, or related field and 1 year of experience and/or training in community development, social services, or related field; or an equivalent combination of education and relevant experience Minimum of one (1) year experience working in related areas: families, adults and youth in a diverse population; youth (5-12) in after school settings; older adults/elderly support; experience coordinating programs; experience collaborating with local service providers Knowledge, Skills, and Abilities Demonstrated customer service orientation and relationship-building skills; ability to resolve conflicts Judgment, discretion, troubleshooting and creative problem-solving when working with residents Desire to work with underserved populations Attention to detail and organizational skills; ability to work independently and in a team Excellent reading, writing and verbal communication; ability to navigate multiple languages (translation apps/services); bilingual requirements determined by resident population Willingness to learn and stay current with best practices in social services for special needs populations Proficient with Outlook, OneDrive, Teams, Zoom, Salesforce, Microsoft Office Suite, and other technology tools Background check satisfactory; valid California driver’s license, proof of auto insurance, and reliable transportation Physical requirements

Constant desk-based computer tasks; frequently seated Occasional standing/walking, reaching, grasping, lifting up to 15 pounds Rarely twist/bend/squat/kneel Working conditions

Hours: 9:00 AM – 6:00 PM, Monday–Friday; some evenings until 7:00 PM and occasional weekends Travel between properties Pay range

$29.00 – $32.00 hourly; pay based on applicable experience and qualifications. Bilingual in English and Spanish may be required at specific properties. Benefits and compensation

Health Insurance Dental, Vision, Life & Disability Insurance 403(b) Retirement Investment Employee Education Reimbursement Program Paid Parental Leave FSA for Childcare, Medical, and Commuter Benefits EAP Program Pet Insurance Paid Time Off Company Holidays Wellness Days Equal Opportunity Employer

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Consistent with legal obligations, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform essential job functions. Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Non-profit Organizations

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