Wandercraft
Overview
Wandercraft is looking for a dynamic and highly motivated Operations Manager to lead the expansion of our hubs across the US. The company has opened its first hub, a PT-owned clinic to deliver Atalante X treatment and patient trainings for Eve in NYC in 2025. It now intends to replicate this pioneering model, opening multiple hubs across the US over the next couple of years. This role reports to the VP Business Development US & Americas and combines strategic planning with hands-on execution. It requires strong project management, operational expertise, and relationship-building skills. It is a multidisciplinary position partnering with Market Access and collaborating with internal (finance, marketing, clinical, HR, IT) and external stakeholders to launch and sustain new clinics and retail spaces aligned with Wandercraft and Walk In clinic brands. Hubs are core to patients and to the company’s mission. You will take each location from concept to opening day and set them up for success post-launch. Significant time will be spent at the NYC flagship hub to immerse in branding and culture and replicate it in other locations. You will travel extensively to hubs to ensure fully operational, market-serving facilities. You’ll manage timelines, budgets, and vendors and perform physical tasks as needed (painting, assembling furniture, lifting heavy objects, using power tools). You’ll contribute to design that makes clinics and showroom spaces welcoming and professional. You’re adept at breaking down large, ambiguous problems into actionable steps, thrive in startup-like environments, take initiative, and solve challenges creatively and efficiently. Responsibilities
Project Management: Lead and manage multiple project plans from concept through launch. Coordinate with contractors, landlords, and vendors to stay on time and on budget. Streamline workflows and implement scalable systems. Monitor timelines, KPIs, and budgets and report progress to stakeholders. Team & Stakeholder Collaboration: Partner with internal teams (clinical, marketing, finance, HR, IT) and external partners (real estate agents, contractors, landlords). Ensure clinics meet clinical, regulatory, and accessibility standards. Provide status updates to management and collaborate with Finance on operating budgets and cost efficiencies. Expansion & Launch Ownership: Lead end-to-end execution for new hub locations, including market research, location scouting, buildout, vendor coordination, and handoff. Create launch timelines, manage CapEx budgets, ensure regulatory compliance, and oversee capital spending (budget over $1M). Travel to prospective hub locations (4–6 weeks per location) to manage on-site setup. Balance big-picture planning with hands-on tasks. Office & Infrastructure Setup: Manage purchasing, delivery, and installation of clinical and office equipment. Coordinate utilities, IT, facility services, and landlord communications. Hire and onboard office managers and provide ongoing support from the NY location. Ensure accessibility and ADA compliance. Foster an inclusive workplace culture across hubs. Post-Launch Operations: Develop and refine SOPs, standardize best practices across hubs, conduct operational audits, troubleshoot issues, and gather patient and hub team feedback for continuous improvement. Qualifications & Profile
Experience driving large-scale operations projects with complex stakeholder management Highly motivated, results-oriented, with strong interpersonal skills and an entrepreneurial mindset Feedback-driven with a willingness to learn and grow; independent in execution Willingness to travel around the country; weekly travel required Valid driver’s license with a clean record Strong communication (verbal and written) and presentation skills Strategic thinking and autonomous project management Ability to manage multiple complex stakeholders Budget management experience Employment details
Seniority level: Associate Employment type: Full-time Job function: Project Management, Other, and Business Development Industries: Robot Manufacturing and Medical Equipment Manufacturing About Wandercraft
Wandercraft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age or disability. At Wandercraft we pioneer intelligent robotics to help people do what they can’t do. We apply the most advanced robotics and AI to expand what’s possible for humans in the fields of healthcare and industry. Founded in 2012, Wandercraft is globally recognized for creating the world’s first self-balancing walking exoskeleton, Atalante X, used in rehabilitation centers across four continents. Our platform spans clinical and home/industrial robotics with devices like Eve and the Calvin family of humanoid robots. From Paris and New York, our team of over 110 engineers, clinicians, researchers, and operators designs robotics to improve human life wherever needed. We’re not just hiring people: we’re building a team of pioneers who want to change the world, step by step. Join us to shape the next generation of medical and humanoid robotics powered by AI and purpose. Wandercraft is an equal opportunity employer.
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Wandercraft is looking for a dynamic and highly motivated Operations Manager to lead the expansion of our hubs across the US. The company has opened its first hub, a PT-owned clinic to deliver Atalante X treatment and patient trainings for Eve in NYC in 2025. It now intends to replicate this pioneering model, opening multiple hubs across the US over the next couple of years. This role reports to the VP Business Development US & Americas and combines strategic planning with hands-on execution. It requires strong project management, operational expertise, and relationship-building skills. It is a multidisciplinary position partnering with Market Access and collaborating with internal (finance, marketing, clinical, HR, IT) and external stakeholders to launch and sustain new clinics and retail spaces aligned with Wandercraft and Walk In clinic brands. Hubs are core to patients and to the company’s mission. You will take each location from concept to opening day and set them up for success post-launch. Significant time will be spent at the NYC flagship hub to immerse in branding and culture and replicate it in other locations. You will travel extensively to hubs to ensure fully operational, market-serving facilities. You’ll manage timelines, budgets, and vendors and perform physical tasks as needed (painting, assembling furniture, lifting heavy objects, using power tools). You’ll contribute to design that makes clinics and showroom spaces welcoming and professional. You’re adept at breaking down large, ambiguous problems into actionable steps, thrive in startup-like environments, take initiative, and solve challenges creatively and efficiently. Responsibilities
Project Management: Lead and manage multiple project plans from concept through launch. Coordinate with contractors, landlords, and vendors to stay on time and on budget. Streamline workflows and implement scalable systems. Monitor timelines, KPIs, and budgets and report progress to stakeholders. Team & Stakeholder Collaboration: Partner with internal teams (clinical, marketing, finance, HR, IT) and external partners (real estate agents, contractors, landlords). Ensure clinics meet clinical, regulatory, and accessibility standards. Provide status updates to management and collaborate with Finance on operating budgets and cost efficiencies. Expansion & Launch Ownership: Lead end-to-end execution for new hub locations, including market research, location scouting, buildout, vendor coordination, and handoff. Create launch timelines, manage CapEx budgets, ensure regulatory compliance, and oversee capital spending (budget over $1M). Travel to prospective hub locations (4–6 weeks per location) to manage on-site setup. Balance big-picture planning with hands-on tasks. Office & Infrastructure Setup: Manage purchasing, delivery, and installation of clinical and office equipment. Coordinate utilities, IT, facility services, and landlord communications. Hire and onboard office managers and provide ongoing support from the NY location. Ensure accessibility and ADA compliance. Foster an inclusive workplace culture across hubs. Post-Launch Operations: Develop and refine SOPs, standardize best practices across hubs, conduct operational audits, troubleshoot issues, and gather patient and hub team feedback for continuous improvement. Qualifications & Profile
Experience driving large-scale operations projects with complex stakeholder management Highly motivated, results-oriented, with strong interpersonal skills and an entrepreneurial mindset Feedback-driven with a willingness to learn and grow; independent in execution Willingness to travel around the country; weekly travel required Valid driver’s license with a clean record Strong communication (verbal and written) and presentation skills Strategic thinking and autonomous project management Ability to manage multiple complex stakeholders Budget management experience Employment details
Seniority level: Associate Employment type: Full-time Job function: Project Management, Other, and Business Development Industries: Robot Manufacturing and Medical Equipment Manufacturing About Wandercraft
Wandercraft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age or disability. At Wandercraft we pioneer intelligent robotics to help people do what they can’t do. We apply the most advanced robotics and AI to expand what’s possible for humans in the fields of healthcare and industry. Founded in 2012, Wandercraft is globally recognized for creating the world’s first self-balancing walking exoskeleton, Atalante X, used in rehabilitation centers across four continents. Our platform spans clinical and home/industrial robotics with devices like Eve and the Calvin family of humanoid robots. From Paris and New York, our team of over 110 engineers, clinicians, researchers, and operators designs robotics to improve human life wherever needed. We’re not just hiring people: we’re building a team of pioneers who want to change the world, step by step. Join us to shape the next generation of medical and humanoid robotics powered by AI and purpose. Wandercraft is an equal opportunity employer.
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