Manager Crew Resources

Job Description Job Title : Manager Crew Resources Department : OCC Management (39) Reports To : ADOCC Scheduling Nonexempt SUMMARY: The Crew Resource Manager directs and coordinates activities and personnel necessary to ensure proper staffing of all KA flights by applicable regulations and contract requirements. Essential functions and responsibilities include: ESSENTIAL DUTIES AND RESPONSIBILITIES Develops and implements policies and procedures in conjunction with the ADOCC Scheduling to ensure compliance with all applicable FARs. Develops and implements training and performance standards in conjunction with the ADOCC Scheduling for department personnel assigned duties not specifically addressed by the FARs or KA procedures. Ensures all scheduled, chartered, and ad-hoc flights are staffed by qualified crewmembers and flights are safely released and monitored in accordance with established FARs, international regulations, and KA directives. Coordinates with the Director of Training and the Chief Pilot to ensure the timely required training of crewmembers. Allocates resources in conjunction with the ADOCC Scheduling for the safe and efficient functioning of department personnel. Coordinates with management on methods to reduce costs and improve OCC safety and efficiency. Directs individual Crew Resource Coordinators in their daily job functions. Maintains required records related to Crew Resource Coordinator functions. Audits Crew Resource Coordinator records for accuracy. SUPERVISORY RESPONSIBILITIES Responsible for oversight of all department staff. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Applicants must be prepared to work all shifts, including nights, weekends, and holidays. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school graduate; some college and/or technical school desirable. Must have good working knowledge of world geography and flight operations. Must possess exceptional attention to detail and problem-solving capabilities. Experience in an airline operational control center is preferred. LANGUAGE SKILLS Ability to read, write, and understand spoken and written English. Ability to write routine reports and correspondence. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use a computer terminal, telephone, and 10-key calculator. The employee is required to stand, walk, and climb/descend stairs. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is in an office environment with heating and cooling. The noise level in the work environment is usually moderate.

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