Four Seasons Hotels
Conference Services Manager
Four Seasons Resort Scottsdale is seeking a passionate and creative Conference Services Manager to join our dynamic Sales & Catering Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance. Delivering the best in class experience to our guests for corporate meetings Selling and servicing catering events for the Resort Sell and execute Large Party Dining Sales in Talavera and Proof Working cohesively with the Banquet and Food & Beverage team to deliver seamless service. Ability to drive revenue and exceed goals through upsells in Banquets food & beverage revenues to assigned groups/social events Responsible for forecasting food & beverage events from assigned groups Ability to provide excellent customer service and exceed customer expectations Excels at providing exceptional planning experience with timely follow up and enhancement recommendations Manages and leads follow up on rooms and food & beverage attrition Upsells assigned groups Spa and Retail Build and maintain a strong relationship with clients, understanding their needs and working with them through execution of their event Manage all aspects of events, including the room setup, catering, and other special requests Work closely with all departments to ensure seamless service delivery Oversee the execution of event, troubleshooting any issues that may arise Maintain budgets, communicating to clients about estimated expenses Prepare and distribute event documents, such as Banquet Event Orders, Diagrams, Resume, Budget Estimates, and post-event reports Lead Planning Site Visits Experience within Catering or Conference Services is required Salesforces/Delphi experience preferred Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you elevate your craft. Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay. 401(k) Retirement Plan including Employer Matching Program Inclusive and diverse employee engagement & recognition events all year-round. Exclusive discount and travel programs with Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms & Employee Meals. And so much more! Schedule & Hours Weekends and holiday hours based on group requirements. Candidates must have valid work authorization for the U.S. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Four Seasons Resort Scottsdale is seeking a passionate and creative Conference Services Manager to join our dynamic Sales & Catering Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance. Delivering the best in class experience to our guests for corporate meetings Selling and servicing catering events for the Resort Sell and execute Large Party Dining Sales in Talavera and Proof Working cohesively with the Banquet and Food & Beverage team to deliver seamless service. Ability to drive revenue and exceed goals through upsells in Banquets food & beverage revenues to assigned groups/social events Responsible for forecasting food & beverage events from assigned groups Ability to provide excellent customer service and exceed customer expectations Excels at providing exceptional planning experience with timely follow up and enhancement recommendations Manages and leads follow up on rooms and food & beverage attrition Upsells assigned groups Spa and Retail Build and maintain a strong relationship with clients, understanding their needs and working with them through execution of their event Manage all aspects of events, including the room setup, catering, and other special requests Work closely with all departments to ensure seamless service delivery Oversee the execution of event, troubleshooting any issues that may arise Maintain budgets, communicating to clients about estimated expenses Prepare and distribute event documents, such as Banquet Event Orders, Diagrams, Resume, Budget Estimates, and post-event reports Lead Planning Site Visits Experience within Catering or Conference Services is required Salesforces/Delphi experience preferred Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you elevate your craft. Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay. 401(k) Retirement Plan including Employer Matching Program Inclusive and diverse employee engagement & recognition events all year-round. Exclusive discount and travel programs with Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms & Employee Meals. And so much more! Schedule & Hours Weekends and holiday hours based on group requirements. Candidates must have valid work authorization for the U.S. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.