Berklee College of Music
Overview
Academic Operations Manager at Berklee NYC. This role supports students and academic programs in a dynamic, fast-paced environment and reports to the Associate Dean. The position emphasizes managing administrative and operational functions across Berklee NYC’s degree-granting and co-curricular programs, with a focus on creating a student-centered experience aligned with Berklee’s values of creativity, excellence, and belonging. Key Responsibilities
Support day-to-day academic operations, including maintaining program grids, updating curriculum documentation, and managing scheduling platforms. Oversee student registration, enrollment tracking, and compliance (e.g., immunizations, health insurance) in collaboration with cross-campus teams. Provide direct student support — from basic triage and referrals to maintaining case files and connecting students to wellness resources. Serve as an information hub — compiling and distributing essential communications and updates for students, faculty, and staff. Manage and update web content related to academic programs and student services. Supervise 1–3 graduate assistants or student employees. Collaborate on reporting, data entry, and administrative workflows using platforms such as Informer, Workday, Salesforce, and Colleague. Support continuous improvement of systems and services that benefit students and academic leadership. Ideal Candidate
Holds a bachelor’s degree (or equivalent professional experience). Has 2–3 years of administrative or student services experience in higher education. Communicates clearly and professionally, with exceptional organizational and time management skills. Demonstrates cultural competence, discretion, and the ability to build trust across diverse communities. Enjoys creative problem-solving and is proactive in finding solutions and efficiencies. Is tech-savvy and comfortable learning new systems. Why Berklee
At Berklee, we believe in the power of art, education, and community to transform lives. Berklee NYC has redefined transformative education with real-world industry engagement in New York City, revitalizing the Power Station Studios and creating a hub for creative entrepreneurship, innovation, and career-focused learning. This role contributes to Berklee NYC’s mission and culture, which values creativity, balance, inclusion, and professional growth. Creativity and innovation across classrooms, programs, and industry partnerships. A supportive culture that emphasizes balance, wellbeing, and growth. Mission-driven work impacting students, artists, professionals, and creative entrepreneurs. Equity, inclusion, and belonging as guiding principles. Transformative, industry-connected education leveraging Berklee NYC’s partnerships and immersive learning. Berklee offers a competitive salary, excellent benefits, and a creative, high-energy workplace where ideas are encouraged and contributions matter. Compensation & Benefits
Hiring Range: $72,000 to $81,000; salary dependent on relevant experience and education. Please visit the Berklee Benefits page for a complete listing of benefits. This document does not create an employment contract other than at-will employment. Equity & Compliance
diversity, equity, inclusion & equal employment opportunity. Berklee is committed to fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, or protected status. Reasonable accommodations are provided upon request. For accommodations, contact the Human Resources Team at hroperations@Berklee.edu or 617-747-2375. Note: Currently enrolled Berklee students are not permitted to apply for staff or faculty positions. Job Type
Staff Employment type: Full-time Seniority level: Mid-Senior level Job function: Management
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Academic Operations Manager at Berklee NYC. This role supports students and academic programs in a dynamic, fast-paced environment and reports to the Associate Dean. The position emphasizes managing administrative and operational functions across Berklee NYC’s degree-granting and co-curricular programs, with a focus on creating a student-centered experience aligned with Berklee’s values of creativity, excellence, and belonging. Key Responsibilities
Support day-to-day academic operations, including maintaining program grids, updating curriculum documentation, and managing scheduling platforms. Oversee student registration, enrollment tracking, and compliance (e.g., immunizations, health insurance) in collaboration with cross-campus teams. Provide direct student support — from basic triage and referrals to maintaining case files and connecting students to wellness resources. Serve as an information hub — compiling and distributing essential communications and updates for students, faculty, and staff. Manage and update web content related to academic programs and student services. Supervise 1–3 graduate assistants or student employees. Collaborate on reporting, data entry, and administrative workflows using platforms such as Informer, Workday, Salesforce, and Colleague. Support continuous improvement of systems and services that benefit students and academic leadership. Ideal Candidate
Holds a bachelor’s degree (or equivalent professional experience). Has 2–3 years of administrative or student services experience in higher education. Communicates clearly and professionally, with exceptional organizational and time management skills. Demonstrates cultural competence, discretion, and the ability to build trust across diverse communities. Enjoys creative problem-solving and is proactive in finding solutions and efficiencies. Is tech-savvy and comfortable learning new systems. Why Berklee
At Berklee, we believe in the power of art, education, and community to transform lives. Berklee NYC has redefined transformative education with real-world industry engagement in New York City, revitalizing the Power Station Studios and creating a hub for creative entrepreneurship, innovation, and career-focused learning. This role contributes to Berklee NYC’s mission and culture, which values creativity, balance, inclusion, and professional growth. Creativity and innovation across classrooms, programs, and industry partnerships. A supportive culture that emphasizes balance, wellbeing, and growth. Mission-driven work impacting students, artists, professionals, and creative entrepreneurs. Equity, inclusion, and belonging as guiding principles. Transformative, industry-connected education leveraging Berklee NYC’s partnerships and immersive learning. Berklee offers a competitive salary, excellent benefits, and a creative, high-energy workplace where ideas are encouraged and contributions matter. Compensation & Benefits
Hiring Range: $72,000 to $81,000; salary dependent on relevant experience and education. Please visit the Berklee Benefits page for a complete listing of benefits. This document does not create an employment contract other than at-will employment. Equity & Compliance
diversity, equity, inclusion & equal employment opportunity. Berklee is committed to fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, or protected status. Reasonable accommodations are provided upon request. For accommodations, contact the Human Resources Team at hroperations@Berklee.edu or 617-747-2375. Note: Currently enrolled Berklee students are not permitted to apply for staff or faculty positions. Job Type
Staff Employment type: Full-time Seniority level: Mid-Senior level Job function: Management
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