Lyon-Waugh Auto Group
Job Type
Full-time
Description
BMW of Peabody,
part of the Lyon-Waugh Auto Group, is searching for an individual to join our team as a
full-time
Service
Genius . We're looking for someone who is friendly, personable, and enthusiastic about delivering exceptional customer care. If you love interacting with a variety of people and enjoy the latest in luxury automotive technology; we look forward to connecting with you!
Schedule: Monday-Friday 8am-4:30pm
Hourly Rate: $22-23
In this role you will:
*Greet our guests and assist with getting them to corresponding Advisor
*Transport vehicles on the lot to service areas and detail bays
*Assist in loaner vehicle check-ins and outs
*Deliver customer vehicles
*Shuttle clients to various local destinations as needed
*Complete courier duties between dealerships
*Light snow removal in the winter
*Product presentation and explanation *Work with clients in the service drive, i.e. product questions, demonstration of features, and post-op of delivery.
*Establish ongoing consultative relationship with customer by being available during business hours to answer questions. *Upgrade knowledge of brand products and services by training on-the-job and participating in educational and development programs on and off site. *Generate goodwill by greeting and serving the customer promptly and courteously. *Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty.
*Other tasks assigned by the management team
What our company can offer you:
A robust benefits package 401(k) plans with company match Generous PTO package that includes paid holidays, vacation and sick days, your birthday off and a paid day to volunteer in your community Employee Referral Bonus Program Longevity bonuses and paid trips Employee discounts on merchandise, repairs and vehicle purchases Tickets to concerts and sporting events plus more Smoke Free Campus Requirements
Our ideal candidate will possess the following skills:
Be 18 years of age or older Possess a valid driver's license in good standings and a clean driving record Basic computer skills Exhibit professionalism and a positive demeanor when interacting with clients, coworkers and vendors Be able to prioritize tasks; dependable Strong customer service skills Ability to communicate effectively in a positive and professional manner Technologically savvy Ability to drive a manual shift - a plus but not required Desire to grow in the luxury automotive industry
Salary Description
$22-$23 per hour
Full-time
Description
BMW of Peabody,
part of the Lyon-Waugh Auto Group, is searching for an individual to join our team as a
full-time
Service
Genius . We're looking for someone who is friendly, personable, and enthusiastic about delivering exceptional customer care. If you love interacting with a variety of people and enjoy the latest in luxury automotive technology; we look forward to connecting with you!
Schedule: Monday-Friday 8am-4:30pm
Hourly Rate: $22-23
In this role you will:
*Greet our guests and assist with getting them to corresponding Advisor
*Transport vehicles on the lot to service areas and detail bays
*Assist in loaner vehicle check-ins and outs
*Deliver customer vehicles
*Shuttle clients to various local destinations as needed
*Complete courier duties between dealerships
*Light snow removal in the winter
*Product presentation and explanation *Work with clients in the service drive, i.e. product questions, demonstration of features, and post-op of delivery.
*Establish ongoing consultative relationship with customer by being available during business hours to answer questions. *Upgrade knowledge of brand products and services by training on-the-job and participating in educational and development programs on and off site. *Generate goodwill by greeting and serving the customer promptly and courteously. *Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty.
*Other tasks assigned by the management team
What our company can offer you:
A robust benefits package 401(k) plans with company match Generous PTO package that includes paid holidays, vacation and sick days, your birthday off and a paid day to volunteer in your community Employee Referral Bonus Program Longevity bonuses and paid trips Employee discounts on merchandise, repairs and vehicle purchases Tickets to concerts and sporting events plus more Smoke Free Campus Requirements
Our ideal candidate will possess the following skills:
Be 18 years of age or older Possess a valid driver's license in good standings and a clean driving record Basic computer skills Exhibit professionalism and a positive demeanor when interacting with clients, coworkers and vendors Be able to prioritize tasks; dependable Strong customer service skills Ability to communicate effectively in a positive and professional manner Technologically savvy Ability to drive a manual shift - a plus but not required Desire to grow in the luxury automotive industry
Salary Description
$22-$23 per hour