Cynet Systems
TIBCO Support Engineer - Remote / Telecommute
Cynet Systems, New York, New York, United States
Job Posting
Provide L2 support for TIBCO middleware components including BW (BusinessWorks), EMS, Hawk, Administrator, and ActiveMatrix. Monitor and troubleshoot integration services and message queues. Perform root cause analysis and resolve incidents within defined SLAs. Collaborate with L3 support and development teams for complex issue resolution.
Provide L2 support for TIBCO middleware components including BW (BusinessWorks), EMS, Hawk, Administrator, and ActiveMatrix. Monitor and troubleshoot integration services and message queues. Perform root cause analysis and resolve incidents within defined SLAs. Collaborate with L3 support and development teams for complex issue resolution.