Wolfe Eye Clinic
Job Details
Job Location West Des Moines - West Des Moines, IA
Position Type Full Time
Description
Director of Operations At Wolfe EyeClinic, we create Better Vision for a Better Life. Job Summary:
The Director of Operations is responsible for the daily management and direction of patient-centric, safe, efficient, and profitable execution of all services in assigned clinic locations and to perform data analysis to improve processes and business results. Duties Include: Leads and models expectations for each assigned clinic location to create a successful, organized, and efficient business. Oversees management in assigned clinic locations. Conducts regular meetings with managers, provides coaching to implement safe and efficient and patient services. Implements and updates clinic-wide operational policies and SOPs to meet the delivery of high-quality patient services. Ensure education for all staff. Implements the organization's confidentiality and patient privacy procedures. Ensures all staff are appropriately trained and comply. Evaluates clinic staff effectiveness and performance. Recommends appropriate staffing levels to promote safe and efficient patient care. Analyzes data, prepares reports, and makes recommendations to improve processes and patient flow patterns to increase efficiency and productivity. Resolves patient concerns to improve patient satisfaction in the clinic. Manages provider templates, schedules, and rotations to other sites. Assists with the development of new provider schedules, templates, and onboarding of new providers. Works harmoniously with surgical facilities throughout Iowa to establish OR block times. Reviews costs and budget allocations and recommends adjustments for annual forecast or budget. Analyzes, evaluates, and makes recommendations regarding equipment and facilities. Performs additional duties as assigned. Requirements: Bachelor's degree and a minimum of 5 years management experience in a clinical setting. Ability to analyze and document complex business processes, make effective decisions under pressure, think analytically and be a problem solver by gathering and interpreting relevant data and information. Excellent leadership, and communication skills to improve employee performance and resolve patient service issues. Knowledge and understanding of HIPAA and other medical requirements. Effective decision-making skills Occasional meeting attendance outside normal business hours will be required. Travel: Ability to travel within the state of Iowa is required. If you are interested in being part of a quality driven organization while receiving a competitive wage and benefits package (health, dental, 401k, paid time-off, etc.), please apply.
EOE
Qualifications
Requirements:
Bachelor's degree and a minimum of 5 years management experience in a clinical setting. Ability to analyze and document complex business processes, make effective decisions under pressure, think analytically and be a problem solver by gathering and interpreting relevant data and information. Excellent leadership, and communication skills to improve employee performance and resolve patient service issues. Knowledge and understanding of HIPAA and other medical requirements. Effective decision-making skills Occasional meeting attendance outside normal business hours will be required.
Job Location West Des Moines - West Des Moines, IA
Position Type Full Time
Description
Director of Operations At Wolfe EyeClinic, we create Better Vision for a Better Life. Job Summary:
The Director of Operations is responsible for the daily management and direction of patient-centric, safe, efficient, and profitable execution of all services in assigned clinic locations and to perform data analysis to improve processes and business results. Duties Include: Leads and models expectations for each assigned clinic location to create a successful, organized, and efficient business. Oversees management in assigned clinic locations. Conducts regular meetings with managers, provides coaching to implement safe and efficient and patient services. Implements and updates clinic-wide operational policies and SOPs to meet the delivery of high-quality patient services. Ensure education for all staff. Implements the organization's confidentiality and patient privacy procedures. Ensures all staff are appropriately trained and comply. Evaluates clinic staff effectiveness and performance. Recommends appropriate staffing levels to promote safe and efficient patient care. Analyzes data, prepares reports, and makes recommendations to improve processes and patient flow patterns to increase efficiency and productivity. Resolves patient concerns to improve patient satisfaction in the clinic. Manages provider templates, schedules, and rotations to other sites. Assists with the development of new provider schedules, templates, and onboarding of new providers. Works harmoniously with surgical facilities throughout Iowa to establish OR block times. Reviews costs and budget allocations and recommends adjustments for annual forecast or budget. Analyzes, evaluates, and makes recommendations regarding equipment and facilities. Performs additional duties as assigned. Requirements: Bachelor's degree and a minimum of 5 years management experience in a clinical setting. Ability to analyze and document complex business processes, make effective decisions under pressure, think analytically and be a problem solver by gathering and interpreting relevant data and information. Excellent leadership, and communication skills to improve employee performance and resolve patient service issues. Knowledge and understanding of HIPAA and other medical requirements. Effective decision-making skills Occasional meeting attendance outside normal business hours will be required. Travel: Ability to travel within the state of Iowa is required. If you are interested in being part of a quality driven organization while receiving a competitive wage and benefits package (health, dental, 401k, paid time-off, etc.), please apply.
EOE
Qualifications
Requirements:
Bachelor's degree and a minimum of 5 years management experience in a clinical setting. Ability to analyze and document complex business processes, make effective decisions under pressure, think analytically and be a problem solver by gathering and interpreting relevant data and information. Excellent leadership, and communication skills to improve employee performance and resolve patient service issues. Knowledge and understanding of HIPAA and other medical requirements. Effective decision-making skills Occasional meeting attendance outside normal business hours will be required.