City of Mission Viejo, CA
Community Services Coordinator
City of Mission Viejo, CA, Mission Viejo, California, us, 92690
Salary:
$29.11 - $42.34 Hourly Location :
Community Center - 24932 Veterans Way Mission Viejo, CA Job Type:
Full-time Job Number:
2526-12 Department:
Recreation and Community Services Division:
Community Services Opening Date:
10/15/2025 Closing Date:
11/7/2025 3:00 PM Pacific
Description City of Mission Viejo Invites Applications for
COMMUNITY SERVICES COORDINATOR
$29.11 - $42.34 per hour APPLY BY: 3:00 P.M., FRIDAY, NOVEMBER 7, 2025 SEARCH SCHEDULE:
Online applications must be completed & submitted no later than 3:00 p.m. on the filing deadline. NeoGov will reject all applications started prior to 3:00 p.m., but not submitted by 3:00 p.m. No exceptions will be made to the closing deadline. Please plan accordingly.
The first round of Zoom interviews is scheduled for some time during the week of November 17, 2025. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternate dates. It is recommended that you plan your calendar accordingly when you apply.
The Position
Do you have a genuine interest in and the ability to connect with the senior community? Can you rise to the challenge of enhancing at least one customer's experience each shift and exceeding their expectations? If yes, then we are looking for you!
The City of Mission Viejo is seeking an experienced, highly organized, and enthusiastic individual to serve as a Community Services Coordinator with our Senior Services team. The role requires strong skills in program development, volunteer management, and communication. Currently, there is one (1) full-time vacancy assigned to the Norman P. Murray Community & Senior Center scheduled to work Monday to Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 7:00 a.m. to 4:00 p.m. The schedule and assignment will vary depending on the needs of the City including evenings, weekends, and special events.
The eligibility list established during this recruitment may be used to fill future full-time, part-time or temporary Community Services Coordinator vacancies to work in any assignment at any of the following locations: Montanoso Recreation & Fitness Center, Sierra Recreation & Fitness Center, Norman P. Murray Community & Senior Center, Marguerite Tennis Pavilion, and Felipe Tennis Center.
Examples of Important and Essential Duties Your Impact & Contributions Plan, supervise, coordinate, review and evaluate a variety of programs and activities for adults over 50 and a variety of special community and fund-raising events held at the Norman P. Murray Community & Senior Center, such as the Winter Gala, Grapes & Grains, Second Time around Jewelry Sale, and Tuesday's on the Terrace. Plan, staff, supervise, and implement assigned programs, events and excursions, sometimes in collaboration with multiple outside agencies and/or service providers, such as the annual Flu Shot Clinic, Senior Tax Assistance, and Park-It Market Food Pantry. Conduct research on various senior services program related topics and identifyhow to improve and enhance assigned senior services programs. Assist with production of and plans for program-specific services, guidelines, publicity and activities; evaluate program effectiveness and suggest improvements. Research, prepare, and evaluate various narrative statistical reports, spreadsheets, publicity material, forms, correspondence, memoranda, lists, rosters, and schedules. Coordinate, schedule, and develop monthly calendar of activities and special events; develop prepare, and distribute program and event publicity, including flyers, brochures and pamphlets. Compile and evaluate program/service participation data; conduct customer satisfaction and participation surveys. Process weekly invoice payments for instructors, performers, services or transportation. Provide lead supervision over volunteers, and staff, including scheduling and making work assignments. Supervise, train, motivate, and evaluate assigned staff and volunteers. Applicants are encouraged to review the entire Community Services Coordinator job description by visiting the City's website at https://cityofmissionviejo.org. YOUR TEAM
The members of the Mission Viejo Recreation and Community Services Department are passionate about increasing quality of life for our residents through Public Service, Integrity, Teamwork, Innovation, Excellence, Diversity, Equity and Inclusion. They are looking for someone with the same commitment to service and team spirit to join them. IDEAL CANDIDATE
Current knowledge in aging services, field program planning, events, and community trends. Flexible self-starter who is enthusiastic, eager to learn, and works independently with minimal supervision. Experience providing exceptional customer service to internal and external customers. Excellent communication skills, detail-oriented, and a team player. Experience working with special interest groups and strives to build alliances and community partnerships. Lead work teams with self-assurance and projects the right mix of enthusiasm, confidence, and energy. Able to work in fast-paced environment and prioritize competing projects. Proactive problem solver and critical thinker. Extensive experience operating software applications such as Word, Excel, Outlook, Publisher, and PerfectMind, or a similar Recreation based software program, and has the ability to easily learn and use new technology.
Experience and Training and License/Certificate QUALIFICATIONS
Equivalent to graduation from an accredited four-year college or university with major course work in recreation, human services, physical education or a related field and two (2) years of community services experience with a minimum of one (1) year in a lead role. Additional years of experience may be substituted for the education requirement on a year-for-year basis up to a maximum of two (2) years. Experience in a public agency is highly desirable.
LICENSE OR CERTIFICATE
A driver's license is not required, but the employee must be able to arrange for reliable and timely transportation to offsite facilities and vendors to complete essential functions.
Must possess or obtain prior to completion of the probationary period First Aid, Automated External Defibrillator (AED), and Infant, Child` and Adult Cardiopulmonary Resuscitation (CPR) Certificates. Benefits Overview The following description is a general overview of the benefits provided to City of Mission Viejo benefit eligible employees. For specific details, please review the Human Resources Policies, Management and Budget Policies, Administrative Regulations, and official plan documents, or contact the Human Resources office at 949.470.3060.
Employees of the City are currently covered under the (CalPERS). While the City does not participate in the Social Security System, federal mandate requires new employees to contribute 1.45% of wages to Medicare insurance coverage.
Retirement
Employees Hired On or After January 1, 2013, Who Are CalPERS Members -
A CalPERS member hired by the City of Mission Viejo within less than a six (6) month break in CalPERS covered service, will participate in the 2% at 60 formula, three-year final compensation, and 1959 survivor benefit. Employees are required to contribute the full 7% member contribution, plus an additional 1.5% towards the employer rate.
A CalPERS member hired by the City of Mission Viejo with a six (6) month or more break in CalPERS covered service, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. The current member contribution is 7.5%. Employees also contribute 1.5% towards the employer rate.
Employees Hired On or After January 1, 2013, Who Are Not CalPERS Members -
Employees hired on or after January 1, 2013, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. The current member contribution is 7.5%. Employees also contribute 1.5% towards the employer rate.
Employer's Contribution Rate -
Beginning July 1, 2025, the employer's normal cost contribution rate is 11.96%, which reflects the employee pick-up of 1.5% of the employer rate. Retiree Benefits
Employees Hired On or After December 2, 2006 -
The City's Retiree Health Savings Plan is a defined contribution health reimbursement plan, which is intended to help employees offset post-retirement healthcare costs by allowing employees to contribute pre-tax dollars from their current wages with an additional contribution from the City, into an account that can be accessed upon retirement. To be eligible for the full benefits of the RHS Plan, an employee must reach age 55 with a total of 15 years of service with the City of Mission Viejo.
The RHS Plan requires mandatory contributions from both the employee and the City. Contributions to the RHS Plan will commence for an employee beginning with the first pay period that occurs after the eligible employee's completion of one year of service with the City. Eligible employees will be required to contribute 1.5% of their salary. Deductions will be pre-tax and will be taken from each paycheck.
Starting the same date, the City contribution will be $100 per month ($50 per pay period for 24 pay periods) for full-time employees, $75 per month ($37.50 per pay period for 24 pay periods) for full-time equivalents of .750 to .999, and $50 per month ($25 per pay period for 24 pay periods) for full-time equivalents of .500 to .749, after the completion of the waiting period. This program is administered by MissionSquare.
Payday The City issues paychecks on a biweekly basis (), every other Friday. Benefits are deducted from paychecks twice a month.
Holidays The City observes ten (10) paid holidays, including a Winter Closure at City Hall and the Corporation Yard between December 26th and December 31st. Effective July 2025, employees also have two (2) floating holidays per year, which is credited annually on January 1st (on the employee's hire date in the first year) and cannot be carried-over.
Comprehensive Annual Leave Provides employees with paid time off for rest and relaxation, personal or family illness, bereavement, and personal business. For non-exempt classifications, 19 days annual accrual during the first year, increasing to 30 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions. For exempt classifications, 24 days annual accrual during the first year, increasing to 35 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions.
Jury Duty Leave Employees are granted up to 30 paid days for jury service.
Cafeteria Plan The City offers a "cafeteria style" flexible benefits plan, with a provided by the City for all regular and probationary full-time and part-time employees. The benefits plan is covered under Section 125 of the Internal Revenue Code allowing employees to pay monthly benefit premiums on a pre-tax basis. Benefit coverage begins the first day of the month following thirty-days (30) of continuous regular employment.
Medical Insurance The City contracts with to employees, plus their qualified dependents. Employees are required to participate in the City group medical plan.
Dental Insurance The City contracts with Delta dental for dental coverage for employees, plus their qualified dependents. There is a choice among two plans, Delta PPO and Delta Care PMI.
Vision The City contracts with Vision Service Plan (VSP) for vision coverage for employees, plus their qualified dependents.
Life Insurance The City contracts with Voya to provide term life insurance for employees in an amount equal to two (2) times the employee's annual salary to a maximum of $400,000. The City pays the full cost of the monthly premium. If you need more than the Basic Life insurance the City provides, you may purchase additional coverage by enrolling in the Supplemental Term Life (STL) and AD&D insurance programs.
Short and Long Term Disability The City contracts with Voya to provide both short and long-term disability insurance coverage to the employee, in a benefit amount up to 66% of the employee's salary. The City pays the full cost of the monthly premium.
Flexible Spending Account You can set up one Flexible Spending Account (FSA) for health care expenses and another to pay for the cost of caring for your dependents while you are at work. The Health Care Spending Account is a tax-free way to pay any qualified out-of-pocket expenses associated with medical, dental, and vision care for yourself and any family members who are legal dependents. You may contribute up to the IRS allowed maximum, pre-tax, annually to this account. The Dependent Care Spending Account allows you to pay for child or elder care expenses on a tax-free basis. You may contribute up to the IRS allowed maximum annually towards this account. Both types of accounts are administered through
Employee Assistance Program The City contracts with CONCERN to provide short term counseling benefits, as well as life management services and referrals, to employees, their dependents, and any other members within their household. The City pays the full cost of the monthly premium.
Deferred Compensation A voluntary deferred compensation plan is available through Voya. The City matches contributions up to $150 per month.
College Savings Plan The City offers payroll deductions to a qualified 529 plan. This voluntary managed by ScholarShare, is a flexible college savings program that helps make saving for a child's higher education easier.
Wellness Program The City offers free membership, with some restrictions, to the City's Recreation and Tennis Centers for employees and their resident family members.
Tuition Reimbursement Once probation has been successfully completed, the City offers tuition reimbursement to employees for qualified classes and/or programs up to $1,250 per fiscal year, prorated based on the full-time equivalent for all part-time positions. Pre-approval by the employee's supervisor and the City Manager is required.
Technology Loan Program Once probation has been successfully completed, an interest-free technology loan is available to employees in an amount up to $3,500, prorated based on the full-time equivalent for all part-time positions.
Flexible Workplace Program The Flexible Workplace Program allows an employee to enter into an agreement to schedule portions of their work week away from their regular worksite. Participating employees will work a full workday, but program participation allows times and number of hours in the office to be scheduled differently between individual days of the week. The City Manager must approve all Flexible Workplace Program applications. Program participation is a benefit and not an entitlement and is approved on a case-by-case basis. 01
Your responses to the following supplemental questions and your ability to follow instructions will be a primary tool in the evaluation of your qualifications for this position and will be used in conjunction with your application to evaluate your experience, knowledge and skills. Do not refer to your application and/or resume when completing these questions. Do you understand and acknowledge these instructions?
Yes No
02
The first round of Zoom interviews is tentatively scheduled for some time the week of November 17, 2025. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternative dates and it is recommended that you plan your calendar accordingly. Further, if you are invited to an interview, you will receive an email from the City of Mission Viejo with instructions to self-schedule yourself for an interview time some time the week of November 17, 2025. Failure to self-schedule an interview on time and/or to show up for the interview on time is an automatic fail for this recruitment. Do you understand and acknowledge these instructions?
Yes No
03
Describe your experience and education as it relates to the following areas. Please provide detailed, yet succinct, descriptions as this supplemental question will be used to evaluate your experience. Lack of experience in an area listed below will not automatically disqualify an applicant. a. Developing and coordinating community programs, activities, and events for adults over age 50; b. Creation and design of publicity materials;c. Budget preparation and administration; and d. Contract preparation and management. 04
Describe your experience working directly with city council, commissions, and community groups. Indicate where you were working and in what capacity when you obtained this experience. If you do not possess this type of experience, enter "N/A". 05
Describe your supervisory experience of staff and volunteers. Specifically state the number of staff you supervised and a positive change that resulted because of your leadership. 06
Provide examples of how you promote communication within your organization to 1) create a team-oriented atmosphere, 2) encourage employees to share innovative ideas, and 3) make it easier to resolve concerns/conflicts when they occur. 07
Describe your interest in working with older adults and how you would program a facility to accommodate older seniors while also attracting participants just turning age 50. How might "success" be defined differently when developing programming for these two varying age groups? 08
What does customer service mean to you? Give an example when you delivered excellent customer service. Required Question
$29.11 - $42.34 Hourly Location :
Community Center - 24932 Veterans Way Mission Viejo, CA Job Type:
Full-time Job Number:
2526-12 Department:
Recreation and Community Services Division:
Community Services Opening Date:
10/15/2025 Closing Date:
11/7/2025 3:00 PM Pacific
Description City of Mission Viejo Invites Applications for
COMMUNITY SERVICES COORDINATOR
$29.11 - $42.34 per hour APPLY BY: 3:00 P.M., FRIDAY, NOVEMBER 7, 2025 SEARCH SCHEDULE:
Online applications must be completed & submitted no later than 3:00 p.m. on the filing deadline. NeoGov will reject all applications started prior to 3:00 p.m., but not submitted by 3:00 p.m. No exceptions will be made to the closing deadline. Please plan accordingly.
The first round of Zoom interviews is scheduled for some time during the week of November 17, 2025. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternate dates. It is recommended that you plan your calendar accordingly when you apply.
The Position
Do you have a genuine interest in and the ability to connect with the senior community? Can you rise to the challenge of enhancing at least one customer's experience each shift and exceeding their expectations? If yes, then we are looking for you!
The City of Mission Viejo is seeking an experienced, highly organized, and enthusiastic individual to serve as a Community Services Coordinator with our Senior Services team. The role requires strong skills in program development, volunteer management, and communication. Currently, there is one (1) full-time vacancy assigned to the Norman P. Murray Community & Senior Center scheduled to work Monday to Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 7:00 a.m. to 4:00 p.m. The schedule and assignment will vary depending on the needs of the City including evenings, weekends, and special events.
The eligibility list established during this recruitment may be used to fill future full-time, part-time or temporary Community Services Coordinator vacancies to work in any assignment at any of the following locations: Montanoso Recreation & Fitness Center, Sierra Recreation & Fitness Center, Norman P. Murray Community & Senior Center, Marguerite Tennis Pavilion, and Felipe Tennis Center.
Examples of Important and Essential Duties Your Impact & Contributions Plan, supervise, coordinate, review and evaluate a variety of programs and activities for adults over 50 and a variety of special community and fund-raising events held at the Norman P. Murray Community & Senior Center, such as the Winter Gala, Grapes & Grains, Second Time around Jewelry Sale, and Tuesday's on the Terrace. Plan, staff, supervise, and implement assigned programs, events and excursions, sometimes in collaboration with multiple outside agencies and/or service providers, such as the annual Flu Shot Clinic, Senior Tax Assistance, and Park-It Market Food Pantry. Conduct research on various senior services program related topics and identifyhow to improve and enhance assigned senior services programs. Assist with production of and plans for program-specific services, guidelines, publicity and activities; evaluate program effectiveness and suggest improvements. Research, prepare, and evaluate various narrative statistical reports, spreadsheets, publicity material, forms, correspondence, memoranda, lists, rosters, and schedules. Coordinate, schedule, and develop monthly calendar of activities and special events; develop prepare, and distribute program and event publicity, including flyers, brochures and pamphlets. Compile and evaluate program/service participation data; conduct customer satisfaction and participation surveys. Process weekly invoice payments for instructors, performers, services or transportation. Provide lead supervision over volunteers, and staff, including scheduling and making work assignments. Supervise, train, motivate, and evaluate assigned staff and volunteers. Applicants are encouraged to review the entire Community Services Coordinator job description by visiting the City's website at https://cityofmissionviejo.org. YOUR TEAM
The members of the Mission Viejo Recreation and Community Services Department are passionate about increasing quality of life for our residents through Public Service, Integrity, Teamwork, Innovation, Excellence, Diversity, Equity and Inclusion. They are looking for someone with the same commitment to service and team spirit to join them. IDEAL CANDIDATE
Current knowledge in aging services, field program planning, events, and community trends. Flexible self-starter who is enthusiastic, eager to learn, and works independently with minimal supervision. Experience providing exceptional customer service to internal and external customers. Excellent communication skills, detail-oriented, and a team player. Experience working with special interest groups and strives to build alliances and community partnerships. Lead work teams with self-assurance and projects the right mix of enthusiasm, confidence, and energy. Able to work in fast-paced environment and prioritize competing projects. Proactive problem solver and critical thinker. Extensive experience operating software applications such as Word, Excel, Outlook, Publisher, and PerfectMind, or a similar Recreation based software program, and has the ability to easily learn and use new technology.
Experience and Training and License/Certificate QUALIFICATIONS
Equivalent to graduation from an accredited four-year college or university with major course work in recreation, human services, physical education or a related field and two (2) years of community services experience with a minimum of one (1) year in a lead role. Additional years of experience may be substituted for the education requirement on a year-for-year basis up to a maximum of two (2) years. Experience in a public agency is highly desirable.
LICENSE OR CERTIFICATE
A driver's license is not required, but the employee must be able to arrange for reliable and timely transportation to offsite facilities and vendors to complete essential functions.
Must possess or obtain prior to completion of the probationary period First Aid, Automated External Defibrillator (AED), and Infant, Child` and Adult Cardiopulmonary Resuscitation (CPR) Certificates. Benefits Overview The following description is a general overview of the benefits provided to City of Mission Viejo benefit eligible employees. For specific details, please review the Human Resources Policies, Management and Budget Policies, Administrative Regulations, and official plan documents, or contact the Human Resources office at 949.470.3060.
Employees of the City are currently covered under the (CalPERS). While the City does not participate in the Social Security System, federal mandate requires new employees to contribute 1.45% of wages to Medicare insurance coverage.
Retirement
Employees Hired On or After January 1, 2013, Who Are CalPERS Members -
A CalPERS member hired by the City of Mission Viejo within less than a six (6) month break in CalPERS covered service, will participate in the 2% at 60 formula, three-year final compensation, and 1959 survivor benefit. Employees are required to contribute the full 7% member contribution, plus an additional 1.5% towards the employer rate.
A CalPERS member hired by the City of Mission Viejo with a six (6) month or more break in CalPERS covered service, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. The current member contribution is 7.5%. Employees also contribute 1.5% towards the employer rate.
Employees Hired On or After January 1, 2013, Who Are Not CalPERS Members -
Employees hired on or after January 1, 2013, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. The current member contribution is 7.5%. Employees also contribute 1.5% towards the employer rate.
Employer's Contribution Rate -
Beginning July 1, 2025, the employer's normal cost contribution rate is 11.96%, which reflects the employee pick-up of 1.5% of the employer rate. Retiree Benefits
Employees Hired On or After December 2, 2006 -
The City's Retiree Health Savings Plan is a defined contribution health reimbursement plan, which is intended to help employees offset post-retirement healthcare costs by allowing employees to contribute pre-tax dollars from their current wages with an additional contribution from the City, into an account that can be accessed upon retirement. To be eligible for the full benefits of the RHS Plan, an employee must reach age 55 with a total of 15 years of service with the City of Mission Viejo.
The RHS Plan requires mandatory contributions from both the employee and the City. Contributions to the RHS Plan will commence for an employee beginning with the first pay period that occurs after the eligible employee's completion of one year of service with the City. Eligible employees will be required to contribute 1.5% of their salary. Deductions will be pre-tax and will be taken from each paycheck.
Starting the same date, the City contribution will be $100 per month ($50 per pay period for 24 pay periods) for full-time employees, $75 per month ($37.50 per pay period for 24 pay periods) for full-time equivalents of .750 to .999, and $50 per month ($25 per pay period for 24 pay periods) for full-time equivalents of .500 to .749, after the completion of the waiting period. This program is administered by MissionSquare.
Payday The City issues paychecks on a biweekly basis (), every other Friday. Benefits are deducted from paychecks twice a month.
Holidays The City observes ten (10) paid holidays, including a Winter Closure at City Hall and the Corporation Yard between December 26th and December 31st. Effective July 2025, employees also have two (2) floating holidays per year, which is credited annually on January 1st (on the employee's hire date in the first year) and cannot be carried-over.
Comprehensive Annual Leave Provides employees with paid time off for rest and relaxation, personal or family illness, bereavement, and personal business. For non-exempt classifications, 19 days annual accrual during the first year, increasing to 30 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions. For exempt classifications, 24 days annual accrual during the first year, increasing to 35 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions.
Jury Duty Leave Employees are granted up to 30 paid days for jury service.
Cafeteria Plan The City offers a "cafeteria style" flexible benefits plan, with a provided by the City for all regular and probationary full-time and part-time employees. The benefits plan is covered under Section 125 of the Internal Revenue Code allowing employees to pay monthly benefit premiums on a pre-tax basis. Benefit coverage begins the first day of the month following thirty-days (30) of continuous regular employment.
Medical Insurance The City contracts with to employees, plus their qualified dependents. Employees are required to participate in the City group medical plan.
Dental Insurance The City contracts with Delta dental for dental coverage for employees, plus their qualified dependents. There is a choice among two plans, Delta PPO and Delta Care PMI.
Vision The City contracts with Vision Service Plan (VSP) for vision coverage for employees, plus their qualified dependents.
Life Insurance The City contracts with Voya to provide term life insurance for employees in an amount equal to two (2) times the employee's annual salary to a maximum of $400,000. The City pays the full cost of the monthly premium. If you need more than the Basic Life insurance the City provides, you may purchase additional coverage by enrolling in the Supplemental Term Life (STL) and AD&D insurance programs.
Short and Long Term Disability The City contracts with Voya to provide both short and long-term disability insurance coverage to the employee, in a benefit amount up to 66% of the employee's salary. The City pays the full cost of the monthly premium.
Flexible Spending Account You can set up one Flexible Spending Account (FSA) for health care expenses and another to pay for the cost of caring for your dependents while you are at work. The Health Care Spending Account is a tax-free way to pay any qualified out-of-pocket expenses associated with medical, dental, and vision care for yourself and any family members who are legal dependents. You may contribute up to the IRS allowed maximum, pre-tax, annually to this account. The Dependent Care Spending Account allows you to pay for child or elder care expenses on a tax-free basis. You may contribute up to the IRS allowed maximum annually towards this account. Both types of accounts are administered through
Employee Assistance Program The City contracts with CONCERN to provide short term counseling benefits, as well as life management services and referrals, to employees, their dependents, and any other members within their household. The City pays the full cost of the monthly premium.
Deferred Compensation A voluntary deferred compensation plan is available through Voya. The City matches contributions up to $150 per month.
College Savings Plan The City offers payroll deductions to a qualified 529 plan. This voluntary managed by ScholarShare, is a flexible college savings program that helps make saving for a child's higher education easier.
Wellness Program The City offers free membership, with some restrictions, to the City's Recreation and Tennis Centers for employees and their resident family members.
Tuition Reimbursement Once probation has been successfully completed, the City offers tuition reimbursement to employees for qualified classes and/or programs up to $1,250 per fiscal year, prorated based on the full-time equivalent for all part-time positions. Pre-approval by the employee's supervisor and the City Manager is required.
Technology Loan Program Once probation has been successfully completed, an interest-free technology loan is available to employees in an amount up to $3,500, prorated based on the full-time equivalent for all part-time positions.
Flexible Workplace Program The Flexible Workplace Program allows an employee to enter into an agreement to schedule portions of their work week away from their regular worksite. Participating employees will work a full workday, but program participation allows times and number of hours in the office to be scheduled differently between individual days of the week. The City Manager must approve all Flexible Workplace Program applications. Program participation is a benefit and not an entitlement and is approved on a case-by-case basis. 01
Your responses to the following supplemental questions and your ability to follow instructions will be a primary tool in the evaluation of your qualifications for this position and will be used in conjunction with your application to evaluate your experience, knowledge and skills. Do not refer to your application and/or resume when completing these questions. Do you understand and acknowledge these instructions?
Yes No
02
The first round of Zoom interviews is tentatively scheduled for some time the week of November 17, 2025. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternative dates and it is recommended that you plan your calendar accordingly. Further, if you are invited to an interview, you will receive an email from the City of Mission Viejo with instructions to self-schedule yourself for an interview time some time the week of November 17, 2025. Failure to self-schedule an interview on time and/or to show up for the interview on time is an automatic fail for this recruitment. Do you understand and acknowledge these instructions?
Yes No
03
Describe your experience and education as it relates to the following areas. Please provide detailed, yet succinct, descriptions as this supplemental question will be used to evaluate your experience. Lack of experience in an area listed below will not automatically disqualify an applicant. a. Developing and coordinating community programs, activities, and events for adults over age 50; b. Creation and design of publicity materials;c. Budget preparation and administration; and d. Contract preparation and management. 04
Describe your experience working directly with city council, commissions, and community groups. Indicate where you were working and in what capacity when you obtained this experience. If you do not possess this type of experience, enter "N/A". 05
Describe your supervisory experience of staff and volunteers. Specifically state the number of staff you supervised and a positive change that resulted because of your leadership. 06
Provide examples of how you promote communication within your organization to 1) create a team-oriented atmosphere, 2) encourage employees to share innovative ideas, and 3) make it easier to resolve concerns/conflicts when they occur. 07
Describe your interest in working with older adults and how you would program a facility to accommodate older seniors while also attracting participants just turning age 50. How might "success" be defined differently when developing programming for these two varying age groups? 08
What does customer service mean to you? Give an example when you delivered excellent customer service. Required Question