Maternal and Family Health Services
Resource Navigator - Hazleton
Maternal and Family Health Services, Hazleton, Pennsylvania, United States, 18202
Description
Maternal and Family Health Services' programs touch the lives of over 90,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well. We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.
Working to meet the health and nutritional needs of women, children and families with information, education, and quality care, MFHS is currently seeking a full time
Resource Navigator
for our
Hazleton
location.
Job Summary:
The Resource Navigator will assist in building connections with community resources including health and social services, assist in connecting MFHS clients with needed services to address the social determinants of health, organize outreach efforts to ensure ongoing collaboration with community partners and referral sources, and coordinate cross collaboration between MFHS programs and other providers.
The Resource Navigator will guide clients through the various health and social service system complexities, assist in enrolling clients in the programs offered by MFHS, and serve as the liaison between community resources, MFHS staff, and clients; build effective working relationships with clients; and educate and assist clients with navigating through the parameters set forth by community providers.
Requirements
Duties & Responsibilities:
• Build strong professional relationships with clients to facilitate client engagement in all aspects of care; communicate information to clients to facilitate informed decision-making and connect families to needed services including providing assistance with completion of applications and follow-up documentation.
• Serve as an MFHS liaison between the community, providers, staff, and clients by working collaboratively, maintaining effective communication, and building positive relationships to eliminate barriers to care.
• Will provide direct engagement with existing community partners and develop new partnerships with providers across diverse fields (including health care, mental health/behavioral health, education, career services, criminal justice, children and youth, housing, food assistance, domestic violence prevention, and other social services), accumulating extensive knowledge of the services available through them.
• Will provide ongoing and consistent outreach to facilitate client access to community resources and generate and sustain a steady flow of referrals to MFHS programs.
• Will maintain a database of community resources to be utilized by MFHS staff, offer direct assistance in connecting families to needed services, including evaluating client eligibility for various programs and follow up on referrals when necessary.
• Will assist MFHS staff with case management tasks and follow ups related to referrals.
• Attend and represent MFHS at professional conferences, community events, and other meetings as requested by supervisor focusing on building strong relationships and connections within the community to link potential clients to MFHS services.
• Acquire, demonstrate, and maintain an in-depth knowledge of programs and services offered by MFHS, MFHS subrecipients, and within the community to secure all needed services for the client and their family.
• Promote and contribute to organizational and programmatic goals of MFHS
Qualifications/Requirements/Experience: High School Diploma or G.E.D. required, Degree in public health, Community Health Worker Certificate or related field preferred. One year experience working in community setting with families of diverse ethnic, cultural, and socioeconomic backgrounds. Bilingual (English/Spanish) required Excellent communication and interpersonal skills. Obtain Community Health Worker Certification within 2 years of hire. Ability to analyze data and assess community needs in relation to MFHS programs and social determinants of health needs in the community. Good verbal communication - ability to speak complete sentences using appropriate vocabulary and grammar to obtain information, explain procedures or processes Fundamentals of basic software and database programs to input and/or extract information.
Maternal and Family Health Services' programs touch the lives of over 90,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well. We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.
Working to meet the health and nutritional needs of women, children and families with information, education, and quality care, MFHS is currently seeking a full time
Resource Navigator
for our
Hazleton
location.
Job Summary:
The Resource Navigator will assist in building connections with community resources including health and social services, assist in connecting MFHS clients with needed services to address the social determinants of health, organize outreach efforts to ensure ongoing collaboration with community partners and referral sources, and coordinate cross collaboration between MFHS programs and other providers.
The Resource Navigator will guide clients through the various health and social service system complexities, assist in enrolling clients in the programs offered by MFHS, and serve as the liaison between community resources, MFHS staff, and clients; build effective working relationships with clients; and educate and assist clients with navigating through the parameters set forth by community providers.
Requirements
Duties & Responsibilities:
• Build strong professional relationships with clients to facilitate client engagement in all aspects of care; communicate information to clients to facilitate informed decision-making and connect families to needed services including providing assistance with completion of applications and follow-up documentation.
• Serve as an MFHS liaison between the community, providers, staff, and clients by working collaboratively, maintaining effective communication, and building positive relationships to eliminate barriers to care.
• Will provide direct engagement with existing community partners and develop new partnerships with providers across diverse fields (including health care, mental health/behavioral health, education, career services, criminal justice, children and youth, housing, food assistance, domestic violence prevention, and other social services), accumulating extensive knowledge of the services available through them.
• Will provide ongoing and consistent outreach to facilitate client access to community resources and generate and sustain a steady flow of referrals to MFHS programs.
• Will maintain a database of community resources to be utilized by MFHS staff, offer direct assistance in connecting families to needed services, including evaluating client eligibility for various programs and follow up on referrals when necessary.
• Will assist MFHS staff with case management tasks and follow ups related to referrals.
• Attend and represent MFHS at professional conferences, community events, and other meetings as requested by supervisor focusing on building strong relationships and connections within the community to link potential clients to MFHS services.
• Acquire, demonstrate, and maintain an in-depth knowledge of programs and services offered by MFHS, MFHS subrecipients, and within the community to secure all needed services for the client and their family.
• Promote and contribute to organizational and programmatic goals of MFHS
Qualifications/Requirements/Experience: High School Diploma or G.E.D. required, Degree in public health, Community Health Worker Certificate or related field preferred. One year experience working in community setting with families of diverse ethnic, cultural, and socioeconomic backgrounds. Bilingual (English/Spanish) required Excellent communication and interpersonal skills. Obtain Community Health Worker Certification within 2 years of hire. Ability to analyze data and assess community needs in relation to MFHS programs and social determinants of health needs in the community. Good verbal communication - ability to speak complete sentences using appropriate vocabulary and grammar to obtain information, explain procedures or processes Fundamentals of basic software and database programs to input and/or extract information.