Logo
The Planet Group

Customer Service Specialist

The Planet Group, Beaverton, Oregon, us, 97078

Save Job

Job Description

Customer Service Specialist

Location:

Beaverton, OR Contract length:

~6 months Schedule:

Onsite Monday-Thursday, WFH Friday Pay: ~ $33/hr

The Planet Group is looking for a

Customer Service Specialist

to join our well-known retail brand on a roughly 6-month contract! This role is 40 hours per week and will be hybrid in Beaverton, OR, working onsite Monday-Thursday and working from home on Friday.

Customer Service Specialist Qualifications: Degree not required, but supply chain degree is preferred 2-3 years' experience in operations, supply chain, or customer service is required Clear communication and attention to detail Works independently and is comfortable working in ambiguity Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred Flexible, as this role may move between teams Great people skills to successfully collaborate with a large team Ability to multitask (fast-paced environment that's constantly changing) Customer Service Specialist Description:

Work with the MPO team monitoring critical performance metrics to improve service and drive business decisions Ensure quality, timely, and relevant information is in place to drive clarity and visibility within the supply chain for both internal and external partners Deliver customer service excellence through quick response times via email/phone Drive continuous process improvement Support operational partner projects and influence business decisions while supporting the monthly shipment goal setting process

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.