Core Industrial Maintenance
Industrial Account Manager
Core Industrial Maintenance, Tuscaloosa, Alabama, United States, 35485
Job Type
Full-time
Description
Industrial Account Manager
Reports to:
Brand President
FLSA:
Exempt
Date:
10/14/2025
Position Summary:
The Industrial Account Manager is responsible for managing and growing a portfolio of existing customers while actively developing new business opportunities within the industrial sector. This role serves as a trusted partner to customers, ensuring their needs are met with tailored solutions and exceptional service. The Account Manager plays a critical role in exceeding customer expectations, strengthening long-term relationships, and driving profitable growth through strategic account management, sales execution, and new business development. The role can be based out of
Birmingham, Alabama; Tuscaloosa, Alabama; or Columbus, Mississippi.
Key Responsibilities:
Sales Performance
Manage existing accounts to ensure revenue growth and customer retention. Consistently achieve or exceed assigned sales targets. Identify opportunities for upselling and cross-selling products and services. Negotiate terms and contracts to secure business. CRM (Customer Relationship Management)
Maintain accurate, timely, and complete customer records. Ensure data integrity to support sales reporting, forecasting, and pipeline management. Leverage CRM insights to drive customer engagement and business development. Strategic Planning & Budgeting
Develop account strategies aligned with company goals. Provide accurate revenue forecasts and contribute to annual sales planning. Track account performance against targets and adjust plans as needed. New Target Accounts
Research, identify, and pursue prospective customers within the territory. Build a healthy pipeline of opportunities through prospecting, networking, and referrals. Deliver sales presentations and proposals to decision-makers. Key Success Metrics
Achievement of revenue, margin, and growth goals. Retention and satisfaction of key accounts. Acquisition of new target accounts. CRM adoption, accuracy, and compliance. Timeliness and quality of reporting. Education and Requirements:
3-5+ years of sales or account management experience in the industrial sector. Demonstrated success in managing key accounts and developing new business. Strong team player with the ability to collaborate effectively across operations and management to align customer needs with company capabilities. Excellent communication, negotiation, and relationship-building skills. Highly motivated, energetic, and results-oriented. Proficiency with CRM systems and Microsoft Office Suite. Competencies:
Account Planning and Sales Strategy:
Establishing a plan to achieve the sales objectives, taking into consideration overall business and sales goals, market opportunities, past sales results, and available resources; reviewing progress and adjusting the plan as needed. Leading discussions with influential decision makers that progress the sale by effectively clarifying information, offering insights, addressing objections, and gaining agreement to move to the next step in the buying process. Communication:
Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message, listening actively to others. Customer Focus:
Ensuring that the (internal or external) customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value. Work Standards:
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Effectively managing one's time and resources to ensure that work is completed efficiently. Continuous Improvement:
Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. Driving for Results:
Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Initiating Action:
Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. Supervisory Responsibilities:
No direct supervisory responsibilities. May provide guidance, support, and coordination to colleagues, project teams, or cross-functional groups to ensure customer needs and company objectives are met.
Travel:
Up to 50% travel required within assigned territory.
Language Skills:
Proficient in English, with the ability to read, write, and communicate effectively in both written and verbal formats. Strong presentation and interpersonal communication skills required for engaging with customers, colleagues, and stakeholders.
Safety:
This position has been deemed non-safety critical, meaning the duties of this role are not expected to directly impact the immediate safety of health of employees, the public, or the environment.
Disclaimer:
The above job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Requirements
Key Responsibilities:
Sales Performance
Manage existing accounts to ensure revenue growth and customer retention. Consistently achieve or exceed assigned sales targets. Identify opportunities for upselling and cross-selling products and services. Negotiate terms and contracts to secure business. CRM (Customer Relationship Management)
Maintain accurate, timely, and complete customer records. Ensure data integrity to support sales reporting, forecasting, and pipeline management. Leverage CRM insights to drive customer engagement and business development. Strategic Planning & Budgeting
Develop account strategies aligned with company goals. Provide accurate revenue forecasts and contribute to annual sales planning. Track account performance against targets and adjust plans as needed. New Target Accounts
Research, identify, and pursue prospective customers within the territory. Build a healthy pipeline of opportunities through prospecting, networking, and referrals. Deliver sales presentations and proposals to decision-makers. Key Success Metrics
Achievement of revenue, margin, and growth goals. Retention and satisfaction of key accounts. Acquisition of new target accounts. CRM adoption, accuracy, and compliance. Timeliness and quality of reporting. Education and Requirements:
3-5+ years of sales or account management experience in the industrial sector. Demonstrated success in managing key accounts and developing new business. Strong team player with the ability to collaborate effectively across operations and management to align customer needs with company capabilities. Excellent communication, negotiation, and relationship-building skills. Highly motivated, energetic, and results-oriented. Proficiency with CRM systems and Microsoft Office Suite. Competencies :
Account Planning and Sales Strategy: Establishing a plan to achieve the sales objectives, taking into consideration overall business and sales goals, market opportunities, past sales results, and available resources; reviewing progress and adjusting the plan as needed. Leading discussions with influential decision makers that progress the sale by effectively clarifying information, offering insights, addressing objections, and gaining agreement to move to the next step in the buying process. Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message, listening actively to others. Customer Focus: Ensuring that the (internal or external) customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value. Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Effectively managing one's time and resources to ensure that work is completed efficiently. Continuous Improvement: Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. Driving for Results: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Initiating Action: Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
Full-time
Description
Industrial Account Manager
Reports to:
Brand President
FLSA:
Exempt
Date:
10/14/2025
Position Summary:
The Industrial Account Manager is responsible for managing and growing a portfolio of existing customers while actively developing new business opportunities within the industrial sector. This role serves as a trusted partner to customers, ensuring their needs are met with tailored solutions and exceptional service. The Account Manager plays a critical role in exceeding customer expectations, strengthening long-term relationships, and driving profitable growth through strategic account management, sales execution, and new business development. The role can be based out of
Birmingham, Alabama; Tuscaloosa, Alabama; or Columbus, Mississippi.
Key Responsibilities:
Sales Performance
Manage existing accounts to ensure revenue growth and customer retention. Consistently achieve or exceed assigned sales targets. Identify opportunities for upselling and cross-selling products and services. Negotiate terms and contracts to secure business. CRM (Customer Relationship Management)
Maintain accurate, timely, and complete customer records. Ensure data integrity to support sales reporting, forecasting, and pipeline management. Leverage CRM insights to drive customer engagement and business development. Strategic Planning & Budgeting
Develop account strategies aligned with company goals. Provide accurate revenue forecasts and contribute to annual sales planning. Track account performance against targets and adjust plans as needed. New Target Accounts
Research, identify, and pursue prospective customers within the territory. Build a healthy pipeline of opportunities through prospecting, networking, and referrals. Deliver sales presentations and proposals to decision-makers. Key Success Metrics
Achievement of revenue, margin, and growth goals. Retention and satisfaction of key accounts. Acquisition of new target accounts. CRM adoption, accuracy, and compliance. Timeliness and quality of reporting. Education and Requirements:
3-5+ years of sales or account management experience in the industrial sector. Demonstrated success in managing key accounts and developing new business. Strong team player with the ability to collaborate effectively across operations and management to align customer needs with company capabilities. Excellent communication, negotiation, and relationship-building skills. Highly motivated, energetic, and results-oriented. Proficiency with CRM systems and Microsoft Office Suite. Competencies:
Account Planning and Sales Strategy:
Establishing a plan to achieve the sales objectives, taking into consideration overall business and sales goals, market opportunities, past sales results, and available resources; reviewing progress and adjusting the plan as needed. Leading discussions with influential decision makers that progress the sale by effectively clarifying information, offering insights, addressing objections, and gaining agreement to move to the next step in the buying process. Communication:
Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message, listening actively to others. Customer Focus:
Ensuring that the (internal or external) customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value. Work Standards:
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Effectively managing one's time and resources to ensure that work is completed efficiently. Continuous Improvement:
Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. Driving for Results:
Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Initiating Action:
Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. Supervisory Responsibilities:
No direct supervisory responsibilities. May provide guidance, support, and coordination to colleagues, project teams, or cross-functional groups to ensure customer needs and company objectives are met.
Travel:
Up to 50% travel required within assigned territory.
Language Skills:
Proficient in English, with the ability to read, write, and communicate effectively in both written and verbal formats. Strong presentation and interpersonal communication skills required for engaging with customers, colleagues, and stakeholders.
Safety:
This position has been deemed non-safety critical, meaning the duties of this role are not expected to directly impact the immediate safety of health of employees, the public, or the environment.
Disclaimer:
The above job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Requirements
Key Responsibilities:
Sales Performance
Manage existing accounts to ensure revenue growth and customer retention. Consistently achieve or exceed assigned sales targets. Identify opportunities for upselling and cross-selling products and services. Negotiate terms and contracts to secure business. CRM (Customer Relationship Management)
Maintain accurate, timely, and complete customer records. Ensure data integrity to support sales reporting, forecasting, and pipeline management. Leverage CRM insights to drive customer engagement and business development. Strategic Planning & Budgeting
Develop account strategies aligned with company goals. Provide accurate revenue forecasts and contribute to annual sales planning. Track account performance against targets and adjust plans as needed. New Target Accounts
Research, identify, and pursue prospective customers within the territory. Build a healthy pipeline of opportunities through prospecting, networking, and referrals. Deliver sales presentations and proposals to decision-makers. Key Success Metrics
Achievement of revenue, margin, and growth goals. Retention and satisfaction of key accounts. Acquisition of new target accounts. CRM adoption, accuracy, and compliance. Timeliness and quality of reporting. Education and Requirements:
3-5+ years of sales or account management experience in the industrial sector. Demonstrated success in managing key accounts and developing new business. Strong team player with the ability to collaborate effectively across operations and management to align customer needs with company capabilities. Excellent communication, negotiation, and relationship-building skills. Highly motivated, energetic, and results-oriented. Proficiency with CRM systems and Microsoft Office Suite. Competencies :
Account Planning and Sales Strategy: Establishing a plan to achieve the sales objectives, taking into consideration overall business and sales goals, market opportunities, past sales results, and available resources; reviewing progress and adjusting the plan as needed. Leading discussions with influential decision makers that progress the sale by effectively clarifying information, offering insights, addressing objections, and gaining agreement to move to the next step in the buying process. Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message, listening actively to others. Customer Focus: Ensuring that the (internal or external) customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value. Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Effectively managing one's time and resources to ensure that work is completed efficiently. Continuous Improvement: Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. Driving for Results: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Initiating Action: Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.