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Hotel Phoenix Atlanta

Host(ess)

Hotel Phoenix Atlanta, Atlanta, Georgia, United States, 30383

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Restaurant Host

Company Overview

Hotel Phoenix at Centennial Yards is an independent luxury boutique hotel dedicated

to delivering authentic hospitality and creating an environment where both guests and

associates feel valued and inspired. Rooted in the spirit of Atlanta, we cultivate a

workplace culture grounded in excellence, integrity, and innovation.

Position Purpose

The Restaurant Host is the first point of contact for guests in the restaurant, ensuring a

welcoming and organized dining experience.

Key Responsibilities • Upon arriving, the host should look through the day's reservations and clock any

special notes, ironing out plans to accommodate guest needs/celebrations • The host should constantly be looking ahead in the books to ensure proper

attention • Thorough knowledge of the reservation platform, Resy. • Communicate to management and Chefs any flagged concerns • Maintain proper phone etiquette, following established protocols • Keep an organized host stand, clean and tidy as necessary • Sanitize guest high touch areas regularly • Strong, upbeat and positive personality • Commitment to high standards with impeccable attention to detail • Passion for food, beverage and hospitality • Ability to multi-task in a high volume, fast paced environment

Requirements • Previous front-of-house hospitality experience preferred. • Excellent communication, organizational, and interpersonal skills. • Professional demeanor and appearance. • Flexible schedule including evenings, weekends, and holidays.