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Whaling City Ford

Parts Manager WHALING CITY FORD

Whaling City Ford, New London, Connecticut, us, 06320

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JOB SUMMARY : We are looking for a Parts Manager to join our team! The right candidate will have a strong background in automotive parts management and customer service. The day-to-day duties of this role include leading the parts department, handling the parts inventory, and effectively training and supervising all parts counter associates.

BENEFITS

Bonus Opportunities

Up to 3 weeks paid vacation

Amazing Team to work with!

Paid sick time

401k Description of the role: Whaling City Ford is seeking a dedicated Parts Manager to join our team in New London, CT. As the Parts Manager, you will be responsible for overseeing the parts department, managing inventory, and ensuring smooth operations.

Responsibilities: - Manage parts inventory and order supplies as needed - Supervise parts department staff and provide training - Ensure timely and accurate completion of parts orders - Collaborate with other departments to meet customer needs - Implement strategies to optimize parts department efficiency

Requirements: - Prior experience in parts management preferred - Strong organizational and communication skills - Ability to work in a fast-paced environment - Knowledge of automotive parts and industry trends

Benefits: - Competitive salary of $80,000.00 - $110,000.00 per year paid weekly - Health insurance - Retirement savings plan - Paid time off - Employee discounts

About the Company: Whaling City Ford is a reputable automotive dealership located in New London, CT. We pride ourselves on providing top-notch customer service and high-quality vehicles to our clients. Join our team and be a part of our success story!

Responsibilities

Lead the parts department, retail and wholesale customers

Accomplish objectives through the use of proper purchasing procedures and inventory control

Handle the parts inventory and track all expenses

Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs

Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures

Handle and resolve customer complaints courteously and professionally

Keep up-to-date on manufacturer warranty, policy, and return procedures

Knowledge and compliance with the federal, state, and local regulations that affect operation

Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy

Forecast goals and objectives for the department and strive to meet them

Hire, train, motivate, counsel and monitor the performance of all parts department staff

Ensure that incoming inventory is stocked in the correct location

Maintain a stabilized inventory consistent with the requirements of the defined areas

Accurately price parts and accessories using the proper pricing source and keep the computer system up to date

Implement & carry out safety requirements

Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors

Qualifications

2+ years of related experience in an automotive parts management position preferred

2 years of sales experience preferred

Excellent customer service skills

Professional appearance and work ethic

High school diploma or equivalent

Detail oriented and organized

Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.