Honda South
Parts Manger Oversees parts department operations to ensure accurate inventory, timely fulfillment, cost control, and excellent customer service for internal technicians and external customers.
Key Responsibilities
Manage daily operations of the parts department: receiving, stocking, ordering, issuing, returns, and documentation.
Maintain accurate inventory levels through cycle counts, audits, and reconciliations; minimize shrinkage and obsolescence.
Forecast demand and place purchase orders with vendors to ensure availability and optimize carrying costs.
Build and maintain vendor relationships; negotiate pricing, terms, lead times, and warranty/return policies.
Process parts sales to customers and service technicians; ensure correct pricing, invoicing, and timely delivery or staging for service.
Supervise, train, and schedule parts staff; set performance expectations and conduct evaluations.
Implement and maintain parts management systems (PMS/ERP); ensure data integrity (part numbers, descriptions, bin locations, pricing).
Quote parts for repairs and large jobs; support sales and service teams with technical and parts expertise.
Manage warranty claims and core returns; track credits and follow up with manufacturers.
Monitor KPIs: inventory turns, fill rate, order accuracy, turns, gross margin, and parts aging; produce regular reports.
Ensure compliance with safety, environmental, and company policies; maintain clean, organized warehouse.
Coordinate special projects: inventory resets, system implementations, parts rationalization, and cost-saving initiatives.
Qualifications
Education: High school diploma or equivalent; associate degree or industry certification preferred.
Experience: 3+ years in parts or inventory management; supervisory experience preferred; experience in [industry — e.g., automotive, heavy equipment, HVAC] desirable.
Skills: Strong organizational, analytical, purchasing, negotiation, and customer-service skills. Proficient with inventory management systems and Microsoft Excel.
Physical: Ability to lift parts and work in warehouse environment as needed.
Certifications (optional): Certified Parts Specialist, supply-chain or logistics certifications a plus.
Performance Metrics
Inventory accuracy %
Fill rate / on-time fulfillment %
Inventory turns
Parts gross margin / profitability
Days sales outstanding (for invoicing)
Warranty claim resolution time
Create and start wholesale
Working Conditions
On-site in warehouse/parts department; some travel to vendors or other branches as needed. May require occasional evening or weekend work for inventories or peak seasons.
Key Responsibilities
Manage daily operations of the parts department: receiving, stocking, ordering, issuing, returns, and documentation.
Maintain accurate inventory levels through cycle counts, audits, and reconciliations; minimize shrinkage and obsolescence.
Forecast demand and place purchase orders with vendors to ensure availability and optimize carrying costs.
Build and maintain vendor relationships; negotiate pricing, terms, lead times, and warranty/return policies.
Process parts sales to customers and service technicians; ensure correct pricing, invoicing, and timely delivery or staging for service.
Supervise, train, and schedule parts staff; set performance expectations and conduct evaluations.
Implement and maintain parts management systems (PMS/ERP); ensure data integrity (part numbers, descriptions, bin locations, pricing).
Quote parts for repairs and large jobs; support sales and service teams with technical and parts expertise.
Manage warranty claims and core returns; track credits and follow up with manufacturers.
Monitor KPIs: inventory turns, fill rate, order accuracy, turns, gross margin, and parts aging; produce regular reports.
Ensure compliance with safety, environmental, and company policies; maintain clean, organized warehouse.
Coordinate special projects: inventory resets, system implementations, parts rationalization, and cost-saving initiatives.
Qualifications
Education: High school diploma or equivalent; associate degree or industry certification preferred.
Experience: 3+ years in parts or inventory management; supervisory experience preferred; experience in [industry — e.g., automotive, heavy equipment, HVAC] desirable.
Skills: Strong organizational, analytical, purchasing, negotiation, and customer-service skills. Proficient with inventory management systems and Microsoft Excel.
Physical: Ability to lift parts and work in warehouse environment as needed.
Certifications (optional): Certified Parts Specialist, supply-chain or logistics certifications a plus.
Performance Metrics
Inventory accuracy %
Fill rate / on-time fulfillment %
Inventory turns
Parts gross margin / profitability
Days sales outstanding (for invoicing)
Warranty claim resolution time
Create and start wholesale
Working Conditions
On-site in warehouse/parts department; some travel to vendors or other branches as needed. May require occasional evening or weekend work for inventories or peak seasons.