Aditi Consulting
Payrate:
$35.00 - $37.96/hr.
Summary: We are seeking an implementation specialist that will guide strategic and enterprise merchants through the process of connecting their business to Company, primarily by way of Company's direct user interface and third-party software partners who have adopted our APIs. You will work with multiple sellers at a time, managing their onboarding projects and ensuring they are set up for success.
This role collaborates primarily with the business development team, vehicle sales team, internal partners, & regional business unit teams. In this role, you will report to the manager of implementation, who reports into the broader connectivity strategy & operations organization.
Responsibilities:
Guide enterprise and strategic merchants in setting up Company accounts using third-party software, the Company interface, and tools for successful listing creation and order retrieval. Onboard and configure vehicle dealership accounts, setting up data feeds, listing templates, stores, and promotions. Troubleshoot and resolve merchant and partner issues. Partner with internal teams at the Company and external partners in order to successfully onboard vehicle dealerships and core sellers to Company. Advise on marketplace standards, ensuring sellers are set up for success. Smoothly transition merchants from onboarding to post-live teams, such as scaling and account management. Identify and implement process optimizations in coordination with the team and stakeholders. Collect merchant feedback and advocate on their behalf internally. Document projects and interactions in salesforce, tracking performance data. Report weekly on KPI's.
Qualifications:
2+ years in onboarding, sales operations, or technical support, preferably in automotive or e-commerce. An understanding of implementing a business into company, utilizing company's user interface or 3rd party software to list and manage inventory, as well as successfully selling and managing fulfillment of sold inventory Understanding of company motors and marketplace functions, including inventory control, ecommerce marketing, and customer service, with a willingness to learn merchant best practices. Ability to learn and speak to company's API, feeds, and other pathways for onboarding Proactive approach, willingness to own multiple projects, customer interactions, and issues from start to finish, and comfortable with change Analytical and optimistic problem-solver with a curiosity and an appetite to grow and develop Passionate about the company marketplace and seller community
Pay Transparency:
The typical base pay for this role across the U.S. is:
$35.00 - $37.96 /hour . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
Consent to Communication and Use of AI Technology:
By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to messages or by contacting privacy@aditiconsulting.com. For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
#AditiConsulting # 25 - 23324
$35.00 - $37.96/hr.
Summary: We are seeking an implementation specialist that will guide strategic and enterprise merchants through the process of connecting their business to Company, primarily by way of Company's direct user interface and third-party software partners who have adopted our APIs. You will work with multiple sellers at a time, managing their onboarding projects and ensuring they are set up for success.
This role collaborates primarily with the business development team, vehicle sales team, internal partners, & regional business unit teams. In this role, you will report to the manager of implementation, who reports into the broader connectivity strategy & operations organization.
Responsibilities:
Guide enterprise and strategic merchants in setting up Company accounts using third-party software, the Company interface, and tools for successful listing creation and order retrieval. Onboard and configure vehicle dealership accounts, setting up data feeds, listing templates, stores, and promotions. Troubleshoot and resolve merchant and partner issues. Partner with internal teams at the Company and external partners in order to successfully onboard vehicle dealerships and core sellers to Company. Advise on marketplace standards, ensuring sellers are set up for success. Smoothly transition merchants from onboarding to post-live teams, such as scaling and account management. Identify and implement process optimizations in coordination with the team and stakeholders. Collect merchant feedback and advocate on their behalf internally. Document projects and interactions in salesforce, tracking performance data. Report weekly on KPI's.
Qualifications:
2+ years in onboarding, sales operations, or technical support, preferably in automotive or e-commerce. An understanding of implementing a business into company, utilizing company's user interface or 3rd party software to list and manage inventory, as well as successfully selling and managing fulfillment of sold inventory Understanding of company motors and marketplace functions, including inventory control, ecommerce marketing, and customer service, with a willingness to learn merchant best practices. Ability to learn and speak to company's API, feeds, and other pathways for onboarding Proactive approach, willingness to own multiple projects, customer interactions, and issues from start to finish, and comfortable with change Analytical and optimistic problem-solver with a curiosity and an appetite to grow and develop Passionate about the company marketplace and seller community
Pay Transparency:
The typical base pay for this role across the U.S. is:
$35.00 - $37.96 /hour . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
Consent to Communication and Use of AI Technology:
By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to messages or by contacting privacy@aditiconsulting.com. For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
#AditiConsulting # 25 - 23324