Candescent
Senior Pricing and Packaging Analyst, Product Operations
Candescent, Atlanta, Georgia, United States, 30383
Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.
We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.
Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.
As a Senior Pricing and Packaging Analyst, you will shape and drive our pricing and packaging strategy across the business. You'll design innovative models that balance customer value with business growth, oversee governance of our product catalogue, and guide the transition from four disparate pricing and packaging systems into a unified model. In this role, you'll serve as both strategist and operator-conducting pricing experimentation, ensuring cross-functional alignment, and translating insights into actionable recommendations for senior leadership. This position offers the opportunity to establish a foundation for scalable pricing practices while supporting ongoing business transformation. The role reports into the Strategic Operations Director within the Product Operations team, positioning you at the intersection of product strategy, operational rigor, and business impact.
Primary Responsibilities
Develop and implement comprehensive pricing and packaging strategies that support revenue growth and customer adoption. Lead the creation of innovative pricing models (including PLG and consumption-based) and packaging solutions. Collaborate with Product, Finance, Sales, and Operations to align on strategy and execution. Conduct ongoing pricing experimentation and analysis to optimize business performance. Identify and evaluate new opportunities for pricing and packaging improvements. Govern and maintain the product catalogue, including: Maintaining a catalogue governance lead and business line leads who oversee structured updates and day-to-day maintenance. Keeping the version-controlled repository current, requiring each product line to log updates and maintenance actions with effective dates. Ensuring auditability, accuracy, and consistency across the catalogue. Support the long-term transformation from four disparate pricing systems into a single, integrated model. Provide reporting and insights to senior leadership on pricing performance, trends, and strategic opportunities. Qualifications
5+ years of direct experience in pricing and packaging roles, ideally within SaaS or technology. Demonstrated expertise with billing systems, consumption-based pricing, and PLG pricing models. Proven success in developing pricing strategies that drive measurable business impact. Strong analytical skills with the ability to turn data into actionable insights. Excellent communication and collaboration skills; comfortable influencing across functions and levels. Experience with product catalogue management, governance, and version control preferred. Bachelor's degree in Business, Economics, or related field; MBA preferred.
EEO Statement
Integrated into our shared values is Candescent's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.
We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.
Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.
As a Senior Pricing and Packaging Analyst, you will shape and drive our pricing and packaging strategy across the business. You'll design innovative models that balance customer value with business growth, oversee governance of our product catalogue, and guide the transition from four disparate pricing and packaging systems into a unified model. In this role, you'll serve as both strategist and operator-conducting pricing experimentation, ensuring cross-functional alignment, and translating insights into actionable recommendations for senior leadership. This position offers the opportunity to establish a foundation for scalable pricing practices while supporting ongoing business transformation. The role reports into the Strategic Operations Director within the Product Operations team, positioning you at the intersection of product strategy, operational rigor, and business impact.
Primary Responsibilities
Develop and implement comprehensive pricing and packaging strategies that support revenue growth and customer adoption. Lead the creation of innovative pricing models (including PLG and consumption-based) and packaging solutions. Collaborate with Product, Finance, Sales, and Operations to align on strategy and execution. Conduct ongoing pricing experimentation and analysis to optimize business performance. Identify and evaluate new opportunities for pricing and packaging improvements. Govern and maintain the product catalogue, including: Maintaining a catalogue governance lead and business line leads who oversee structured updates and day-to-day maintenance. Keeping the version-controlled repository current, requiring each product line to log updates and maintenance actions with effective dates. Ensuring auditability, accuracy, and consistency across the catalogue. Support the long-term transformation from four disparate pricing systems into a single, integrated model. Provide reporting and insights to senior leadership on pricing performance, trends, and strategic opportunities. Qualifications
5+ years of direct experience in pricing and packaging roles, ideally within SaaS or technology. Demonstrated expertise with billing systems, consumption-based pricing, and PLG pricing models. Proven success in developing pricing strategies that drive measurable business impact. Strong analytical skills with the ability to turn data into actionable insights. Excellent communication and collaboration skills; comfortable influencing across functions and levels. Experience with product catalogue management, governance, and version control preferred. Bachelor's degree in Business, Economics, or related field; MBA preferred.
EEO Statement
Integrated into our shared values is Candescent's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.