Understood for All, Inc.
Understood is a nonprofit focused on shaping the world for difference. We raise awareness of the challenges and strengths of people who learn and think differently. Our resources help people navigate challenges, gain confidence, and find support and community so they can thrive.
Having a shared commitment to our values is a key factor in any hire we make. We have five core values:
Continuously learn.
Act with intention.
Grow together.
Come be part of an organization with an entrepreneurial spirit that’s helping to shape the world for difference. Together, we can build a world where everyone can reach their full potential.
To advance Understood’s mission and to further our impact, we’re hiring a Director of Product Design reporting to our VP of Product. Understood.org ’s portfolio will be rapidly growing over the next several years, both in types and volume of offerings. The ideal candidate is a strategic design leader who will help transform how our users discover and navigate these offerings, and to make sure that the offerings themselves are designed with best practices in user-centered design. The role manages product designers and product copywriters.
This is a hybrid role that requires a minimum of three (3) days a week in our NYC office, with a focus on Monday, Tuesday, and Thursday.
What you’ll do
Drive the user experience strategy for Understood’s offerings across platforms, while firmly anchoring on proven user needs and industry best practices Inspire and lead a team of designers to craft thoughtful, inclusive, and accessible digital experiences Foster a deeply collaborative cross-functional process with Product, UX Research, Engineering, Clinical Experts, Marketing, and Content teams Champion and cultivate a culture of user-centered design across all touchpoints and all stages of product development Lead the product design team to evolve the design system to support our growing portfolio through a cohesive and accessible visual language Support and empower the product design team in delivering their best work. Help us leverage AI in the right ways to do so even better and more efficiently. Must-haves
10+ years of progressive experience leading design in a related industry, creating modern, consumer-facing tech products Strong analytical skills with the ability to distill qualitative and quantitative research into actionable insights, connecting the dots from strategy through to execution Experience effectively interacting with and influencing senior level business/function leaders Comfortable in a highly cross-functional, collaborative work environment; able to build strong relationships across, up and down the organization Comfortable working with ambiguity and resourceful when options are not obvious Experience directly managing high performing designers: ability to inspire, motivate and nurture a team and lead them through complex projects Attacks big problems with big ideas and without ego Make tough calls, prioritize work, and stand for quality when products are not ready to ship. Highly skilled in design and prototyping tools such as Sketch, InVision Studio, Figma, Photoshop. Proven ability to apply design principles across web, mobile and native platforms, balancing consistency and context. Curious and inquisitive and passionate about problem solving Evolving knowledge for accessibility and inclusive design Committed to embodying and being a steward of our commitment to diversity, equity, inclusion, and belonging Nice-to-haves
Experience with leveraging AI in the design process and delivery. Experience in health tech, behavior health or education The base salary range for this role is $220-250K, depending on years of experience and qualifications. We offer a comprehensive benefits package that supports wellness for our team members and their families. You can learn more about our benefits and offerings . Understood.org does not sponsor applicants for work visas or legal permanent residence, including providing assistance with STEM OPT extensions. Commitment to diversity, equity, and inclusion Understood encourages individuals of all learning styles and ethnic, racial, and socioeconomic backgrounds, including those whose life experiences may include the challenge of access due to a disability, to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to supporting this work. Understood is an equal opportunity employer and considers all applications without regard to race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, physical or mental disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, stalking, or any other characteristics protected by federal, state, or local law or that of persons with whom that individual associates, or any other legally protected characteristics. For additional information on learning and thinking differences, including ADD/ADHD, dyslexia, dyscalculia, dysgraphia, dyspraxia, executive function challenges, nonverbal learning disabilities, processing issues, and more, please visit www.understood.org . #LI-BL1 Create a Job Alert Interested in building your career at Understood? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Portfolio or recent product you worked on (please make sure to provide a full link) * Are you authorized to work for any employer in the US? * Select... Will you, now or in the future, require sponsorship for work authorization, a work visa, or permanent residence from our company, including sponsorship for a change of status (such as F-1 to H-1B) or change of employer? * Select... Are you within commuting distance of NYC? * Select... What are your minimum salary expectations at this time? * Is most of your recent experience consumer facing? Select... Anything else you would like to share? Please keep this brief. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Understood’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of DisabilityForm CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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Drive the user experience strategy for Understood’s offerings across platforms, while firmly anchoring on proven user needs and industry best practices Inspire and lead a team of designers to craft thoughtful, inclusive, and accessible digital experiences Foster a deeply collaborative cross-functional process with Product, UX Research, Engineering, Clinical Experts, Marketing, and Content teams Champion and cultivate a culture of user-centered design across all touchpoints and all stages of product development Lead the product design team to evolve the design system to support our growing portfolio through a cohesive and accessible visual language Support and empower the product design team in delivering their best work. Help us leverage AI in the right ways to do so even better and more efficiently. Must-haves
10+ years of progressive experience leading design in a related industry, creating modern, consumer-facing tech products Strong analytical skills with the ability to distill qualitative and quantitative research into actionable insights, connecting the dots from strategy through to execution Experience effectively interacting with and influencing senior level business/function leaders Comfortable in a highly cross-functional, collaborative work environment; able to build strong relationships across, up and down the organization Comfortable working with ambiguity and resourceful when options are not obvious Experience directly managing high performing designers: ability to inspire, motivate and nurture a team and lead them through complex projects Attacks big problems with big ideas and without ego Make tough calls, prioritize work, and stand for quality when products are not ready to ship. Highly skilled in design and prototyping tools such as Sketch, InVision Studio, Figma, Photoshop. Proven ability to apply design principles across web, mobile and native platforms, balancing consistency and context. Curious and inquisitive and passionate about problem solving Evolving knowledge for accessibility and inclusive design Committed to embodying and being a steward of our commitment to diversity, equity, inclusion, and belonging Nice-to-haves
Experience with leveraging AI in the design process and delivery. Experience in health tech, behavior health or education The base salary range for this role is $220-250K, depending on years of experience and qualifications. We offer a comprehensive benefits package that supports wellness for our team members and their families. You can learn more about our benefits and offerings . Understood.org does not sponsor applicants for work visas or legal permanent residence, including providing assistance with STEM OPT extensions. Commitment to diversity, equity, and inclusion Understood encourages individuals of all learning styles and ethnic, racial, and socioeconomic backgrounds, including those whose life experiences may include the challenge of access due to a disability, to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to supporting this work. Understood is an equal opportunity employer and considers all applications without regard to race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, physical or mental disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, stalking, or any other characteristics protected by federal, state, or local law or that of persons with whom that individual associates, or any other legally protected characteristics. For additional information on learning and thinking differences, including ADD/ADHD, dyslexia, dyscalculia, dysgraphia, dyspraxia, executive function challenges, nonverbal learning disabilities, processing issues, and more, please visit www.understood.org . #LI-BL1 Create a Job Alert Interested in building your career at Understood? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Portfolio or recent product you worked on (please make sure to provide a full link) * Are you authorized to work for any employer in the US? * Select... Will you, now or in the future, require sponsorship for work authorization, a work visa, or permanent residence from our company, including sponsorship for a change of status (such as F-1 to H-1B) or change of employer? * Select... Are you within commuting distance of NYC? * Select... What are your minimum salary expectations at this time? * Is most of your recent experience consumer facing? Select... Anything else you would like to share? Please keep this brief. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Understood’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of DisabilityForm CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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