Administrative Assistant Job at POAH Communities in Cincinnati

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it’s about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

About The Role

Administrative Assistant – Support the property management team by performing general clerical tasks, managing the property management office, receiving calls, taking messages and routing correspondence, and contributing to small‑scale projects.

About Your Impact

• Strong organizational skills with the ability to perform and prioritize multiple tasks with excellent attention to detail and accuracy.
• Solid verbal, written, and customer service communication skills.
• Proficient computer skills and in‑depth knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Project coordination experience and ability to follow through on projects to successful completion.
• Confidence in creating effective solutions for challenges or problems.
• Knowledge of standard office administrative practices and procedures.
• Knowledge of property management, real estate, or affordable housing is a plus.
• Flexibility, positive attitude, team orientation, and willingness to learn – must be demonstrated.
• Ability to work well with all levels of internal management and staff, outside clients, and vendors.
• Sensitivity to confidential resident matters may be required.

About You

• Perform administrative and office support activities.
• Maintain data and supporting information in internal property management database systems.
• Receive and distribute mail to appropriate personnel.
• Seek opportunities to enhance communications and build collaborative relationships with supervisors and colleagues.
• Complete other tasks assigned by the Property Management team.

Benefits At POAH Communities

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts.
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching.
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting.
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming.
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications.

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

Cincinnati, OH – $50,000 - $54,000 (Full‑time, Entry level)