DSG
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Base pay range: $29.98/hr
General Summary of Position
Performs a variety of clerical support activities for a nursing unit. Ensures the timely, efficient, and organized flow of operations for the assigned nursing station/area.
Primary Duties And Responsibilities
- Greets patients, visitors, and physicians and provides appropriate assistance.
- Answers incoming telephone calls to the unit including STATS relaying information as appropriate.
- Responds to or relays patient call system requests and other alarms as needed.
- Pages doctors and other disciplines as needed.
- Monitors and responds to requests for ingress and egress for units with locked access controls.
- Facilitates and prepares for MedConnect Downtime.
- Faxes orders to pharmacy and other appropriate areas such as dietary and radiology.
- Transcribes orders to Kardex; prepares MAR and ensures MC downtime forms are complete and ready.
- Enters/updates unit charges into the computer as applicable such as laboratory tests, dietary orders, etc.
- Faxes physician paper orders to the Pharmacy as needed.
- Knows basic equipment (printer, copier) troubleshooting procedures.
- Reports to and follows up with BioMed (or outside company) for any repair needs.
- Initiates and completes clerical functions regarding the admission, discharge, and transfer of patients.
- Coordinates with the Resource nurse and the primary nurses of patients accordingly.
- Initiates and follows up on requests such as work order requests (engineering, electric, carpentry, IT, etc.).
- Files hard copies such as face sheets and paper orders in the appropriate patient medical chart.
- Prepares new chart and facilitates discharged patient's chart to Health Information Management (HIM) department.
- Assists in maintaining unit supplies/equipment by monitoring inventory levels, ordering supplies, and completing appropriate logs.
- Maintains unit device inventories as applicable such as telemetry boxes, associate's work phones, locators, handheld devices, WOWs.
- Checks and ensures appropriate unit par items such as O2 tanks, chair alarms, etc. as applicable.
- Manages the Logi‑D supply system.
- Uses different electronic systems such as MedConnect, Nurse Call, Teletracking, and PeopleSoft/Office Depot.
- Enters/adds non‑clinical orders such as equipment (beds and medical supplies) in MedConnect.
- Determines new orders for review and alerts nurse (discharges stat orders, etc.).
- Runs reports on different quality indicators such as fall‑risk patients, central lines, foley catheters, flu vaccine, etc.
- Ensures all staff are logged in to Nurse Call system and updates assignment boards for physicians, APPs, Respiratory Therapists, IV Therapists, and other ancillary associates.
- Assists with orientation and training of new unit secretaries.
- Maintains daily census/nursing assignment boards and posts and updates assignment boards for physicians and ancillary associates.
Education
- High School Diploma or GED required.
- May require up to 1 year of technical or other specialized training such as the unit secretary training program at WHC.
Experience
- 6 to 12 months hospital or clerical experience demonstrating good working familiarity with typing/computer keyboarding and medical terminology familiarity.
Knowledge, Skills and Abilities
- Requires the ability to read and write; knowledge of grammar and arithmetic including fractions and decimals.
- May require the use of standard office/medical equipment (typewriter, personal computer, data terminal, online printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, tables); preparation, comparison, or checking of reports, records and related data; basic use of formulas, charts, tables, drawings and knowledge of their application.
Seniority level: Entry level
Employment type: Full‑time
Job function: Administrative
Industries: Administrative and Support Services
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