Pinal County, AZ
Administrative Specialist, Senior - PCSO Communications - Registry
Pinal County, AZ, Florence, Arizona, United States, 85179
Salary :
$45,969.00 - $71,252.00 Annually Location :
PCSO Administration - 971 Jason Lopez Circle Bldg C Florence AZ 85132, AZ Job Type:
Full-Time Job Number:
202500842 Department:
Sheriff's Office Opening Date:
10/29/2025 Closing Date:
11/3/2025 12:00 PM Arizona
Description ORAL BOARD INTERVIEWS WILL BE HELD ON FRIDAY, NOVEMBER 14, 2025 JOB SUMMARY Perform administrative work of considerable difficulty in the planning, directing, and coordinating activities of a designated program or division to ensure that goals or objectives are accomplished. This is a supervisory position working under general direction. Positions at this level have as a primary responsibility planning, assigning, and reviewing work of a group of employees, as well as selecting, training, and disciplining individual employees.
PCSO JOB SUMMARY Perform administrative work of considerable difficulty in the planning, directing, and coordinating activities of a designated program or division to ensure that goals or objectives are accomplished. TYPICAL CLASSIFICATION ESSENTIAL DUTIES
Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description. TYPICAL CLASSIFICATION ESSENTIAL DUTIES:
Confer with department personnel to provide technical advice and to resolve problems. Confer with staff to outline work plan and to assign duties, responsibilities, and scope of authority. Determine feasibility of initiating new programs and expanding existing programs. Develop and implement procedures and operations. Direct and coordinate activities of department personnel. Establish work plan and staffing. Supervise staff as assigned. Review projects or plans to determine time frame, funding limitations, and procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Prepare reports for management, client, or others. Coordinate activities with activities of government regulatory or other governmental agencies. Negotiate and respond to grants and contracts. Prepare and process federal and state grant application for funding. Manage and oversee programs, plans, and studies. Coordinate and facilitate committee meetings and public outreach events and activities. Review status reports prepared by personnel and modify schedules or plans as required. Respond to inquiries or complaints from customer, regulatory agencies, or members of the business community. Analyze departmental financial or project data and make recommendations. Arrange for recruitment or assignment of personnel. Maintain absolute confidentiality of work-related issues, customer records, and restricted County information. Perform other related duties as required. PCSO TYPICAL CLASSIFICATION ESSENTIAL DUTIES:
Organizes, develops, and implements the countywide addressing/re-addressing system in accordance with county ordinances and in coordination with other agencies and entities. Maintains the Master Street Address Guide (MSAG) system which consists of address ranges connected to emergency services districts and enables the correct responders (law, fire and ems), resident name, phone number, and location to appear on the 9-1-1 screen when an emergency call is activated. Utilizes the Comtech Insights DDTi MCS Manager to make additions/changes to the MSAG, so addresses are included in the NG9-1-1 System. Add premise alerts, medical alerts, home alone and lock box information to the dispatch CAD system to ensure safety of responding units and to ensure the safety of the residence. Works closely with GIS specialists (state and local) to ensure that the ALI Database is synchronized with the 9-1-1 Geodatabase. Receives and resolves address and 9-1-1 call routing error reports from the PSAPs, and coordinates updates to the ALI Database due to annexations and incorporation. Travel to address location to perform visual assessments as necessary due to lack of address documentation. Provide 9-1-1 recordings to the records department that are requested by the public or county attorney's office. MINIMUM REQUIREMENTS TO PERFORM WORK
MINIMUM REQUIREMENTS TO PERFORM WORK:
Associate's degree in Business Administration, Public Relations, Statistics, or a closely related field. Two (2) years of progressively responsible administrative work experience. Valid Arizona State Driver's License may be required. Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge, Skills and Abilities:
Knowledge of administration, budgeting, and program management. Knowledge of statistical surveying techniques and their application. Knowledge of community resources. Knowledge of grant writing procedures. Knowledge of guidelines, regulations, and statutes affecting the department. Knowledge of word processors, microcomputer systems, and other office machines. Knowledge of principles and practices of administration, management, and supervision. Knowledge of research practices, business English, and report writing. Skill in using management techniques and practices. Skill in preparing reports and operating modern office equipment. Skill in planning, organizing, and supervising the activities of others. Skill in analyzing and interpreting financial reports. Skill in representing the department or division. Ability to supervise and administer. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to follow written and verbal instructions. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships with employees, other agencies, and the public. PCSO
K nowledge, Skills and Abilities:
Knowledge of criminal justice, geography, and database management. Knowledge of maintaining a NG91-1- MSAG via a proprietary database. Knowledge of Computer Aided Dispatch system. Knowledge of Pinal County jurisdictions, including primary and secondary Public Safety Answering Points. Knowledge of APCO and NENA NG9-1-1 standards. Knowledge of guidelines, regulations, and statutes affecting the department. Knowledge of Microsoft Office Suite with intermediate-level skills. Skill in navigating various permitting databases to interpret property records and parcel data to research address information. Skill in interpreting legal descriptions and maps in order to verify jurisdiction. Skill in the ability to organize and prioritize work to coordinate multiple projects simultaneously. Skill in analyzing and interpreting ANI/ALI call information. Ability to work independently with minimum supervision. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community. PHYSICAL DEMANDS: The work is sedentary, requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The work also requires the ability to finger, reach, perform repetitive motion, hear, speak, and demonstrate mental and visual acuity. WORK ENVIRONMENT: Work is performed in a relatively safe, secure, and stable work environment. Pinal County offers some of the best benefits in Arizona! We offer a wide range of employee benefits. You can details about our organizations benefit program or you can review the list below:
An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work Life Balance.
Paid Vacation And Sick Leave
15 Vacation Days Accrued Annually Starting Day One After Three (3) Years of Service 18 Vacation Days Accrued Annually
After Five (5) Years of Service 20 Vacation Days Accrued Annually
Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
13 Sick Leave Days Accrued Annually Starting Day One
Paid Sabbaticals Every Five (5) Years Two Week Sabbatical After Five Years of Continuous Service
Three Week Sabbatical After Ten Years of Continuous Service
Four Week Sabbatical After Fifteen Years of Continuous Service
Four Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
Comprehensive Wellness Program Quarterly Wellness Challenges
Vision Exams and Optometry Events Onsite
Vaccination Clinics
Onsite Mammogram and Prostate Screening Events
Skin Cancer Screening Events Onsite
Biometrics and Health Screening Events Onsite
Financial Health and Retirement Planning Events Onsite & Online
Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From Some Medical Plans with Zero Employee Premium Cost
Dental and Vision Plans
Tuition Reimbursement Program
Alternative Work Schedules
Telehealth
Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education
Employee Assistance Program with Ongoing Training & Development Options
Civil Service Leave
VanPool Options
Short-Term Disability - Employer Paid
Basic Life Insurance - Employer Paid
Flexible Spending Accounts for Dependent Care and Medical Expenses
Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance
Plus, work with an amazing team of people who are committed to making Pinal County a great place for its citizens and its employees (Above listed benefits are in effect as of January 7, 2024)
$45,969.00 - $71,252.00 Annually Location :
PCSO Administration - 971 Jason Lopez Circle Bldg C Florence AZ 85132, AZ Job Type:
Full-Time Job Number:
202500842 Department:
Sheriff's Office Opening Date:
10/29/2025 Closing Date:
11/3/2025 12:00 PM Arizona
Description ORAL BOARD INTERVIEWS WILL BE HELD ON FRIDAY, NOVEMBER 14, 2025 JOB SUMMARY Perform administrative work of considerable difficulty in the planning, directing, and coordinating activities of a designated program or division to ensure that goals or objectives are accomplished. This is a supervisory position working under general direction. Positions at this level have as a primary responsibility planning, assigning, and reviewing work of a group of employees, as well as selecting, training, and disciplining individual employees.
PCSO JOB SUMMARY Perform administrative work of considerable difficulty in the planning, directing, and coordinating activities of a designated program or division to ensure that goals or objectives are accomplished. TYPICAL CLASSIFICATION ESSENTIAL DUTIES
Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description. TYPICAL CLASSIFICATION ESSENTIAL DUTIES:
Confer with department personnel to provide technical advice and to resolve problems. Confer with staff to outline work plan and to assign duties, responsibilities, and scope of authority. Determine feasibility of initiating new programs and expanding existing programs. Develop and implement procedures and operations. Direct and coordinate activities of department personnel. Establish work plan and staffing. Supervise staff as assigned. Review projects or plans to determine time frame, funding limitations, and procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Prepare reports for management, client, or others. Coordinate activities with activities of government regulatory or other governmental agencies. Negotiate and respond to grants and contracts. Prepare and process federal and state grant application for funding. Manage and oversee programs, plans, and studies. Coordinate and facilitate committee meetings and public outreach events and activities. Review status reports prepared by personnel and modify schedules or plans as required. Respond to inquiries or complaints from customer, regulatory agencies, or members of the business community. Analyze departmental financial or project data and make recommendations. Arrange for recruitment or assignment of personnel. Maintain absolute confidentiality of work-related issues, customer records, and restricted County information. Perform other related duties as required. PCSO TYPICAL CLASSIFICATION ESSENTIAL DUTIES:
Organizes, develops, and implements the countywide addressing/re-addressing system in accordance with county ordinances and in coordination with other agencies and entities. Maintains the Master Street Address Guide (MSAG) system which consists of address ranges connected to emergency services districts and enables the correct responders (law, fire and ems), resident name, phone number, and location to appear on the 9-1-1 screen when an emergency call is activated. Utilizes the Comtech Insights DDTi MCS Manager to make additions/changes to the MSAG, so addresses are included in the NG9-1-1 System. Add premise alerts, medical alerts, home alone and lock box information to the dispatch CAD system to ensure safety of responding units and to ensure the safety of the residence. Works closely with GIS specialists (state and local) to ensure that the ALI Database is synchronized with the 9-1-1 Geodatabase. Receives and resolves address and 9-1-1 call routing error reports from the PSAPs, and coordinates updates to the ALI Database due to annexations and incorporation. Travel to address location to perform visual assessments as necessary due to lack of address documentation. Provide 9-1-1 recordings to the records department that are requested by the public or county attorney's office. MINIMUM REQUIREMENTS TO PERFORM WORK
MINIMUM REQUIREMENTS TO PERFORM WORK:
Associate's degree in Business Administration, Public Relations, Statistics, or a closely related field. Two (2) years of progressively responsible administrative work experience. Valid Arizona State Driver's License may be required. Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge, Skills and Abilities:
Knowledge of administration, budgeting, and program management. Knowledge of statistical surveying techniques and their application. Knowledge of community resources. Knowledge of grant writing procedures. Knowledge of guidelines, regulations, and statutes affecting the department. Knowledge of word processors, microcomputer systems, and other office machines. Knowledge of principles and practices of administration, management, and supervision. Knowledge of research practices, business English, and report writing. Skill in using management techniques and practices. Skill in preparing reports and operating modern office equipment. Skill in planning, organizing, and supervising the activities of others. Skill in analyzing and interpreting financial reports. Skill in representing the department or division. Ability to supervise and administer. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to follow written and verbal instructions. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships with employees, other agencies, and the public. PCSO
K nowledge, Skills and Abilities:
Knowledge of criminal justice, geography, and database management. Knowledge of maintaining a NG91-1- MSAG via a proprietary database. Knowledge of Computer Aided Dispatch system. Knowledge of Pinal County jurisdictions, including primary and secondary Public Safety Answering Points. Knowledge of APCO and NENA NG9-1-1 standards. Knowledge of guidelines, regulations, and statutes affecting the department. Knowledge of Microsoft Office Suite with intermediate-level skills. Skill in navigating various permitting databases to interpret property records and parcel data to research address information. Skill in interpreting legal descriptions and maps in order to verify jurisdiction. Skill in the ability to organize and prioritize work to coordinate multiple projects simultaneously. Skill in analyzing and interpreting ANI/ALI call information. Ability to work independently with minimum supervision. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community. PHYSICAL DEMANDS: The work is sedentary, requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The work also requires the ability to finger, reach, perform repetitive motion, hear, speak, and demonstrate mental and visual acuity. WORK ENVIRONMENT: Work is performed in a relatively safe, secure, and stable work environment. Pinal County offers some of the best benefits in Arizona! We offer a wide range of employee benefits. You can details about our organizations benefit program or you can review the list below:
An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work Life Balance.
Paid Vacation And Sick Leave
15 Vacation Days Accrued Annually Starting Day One After Three (3) Years of Service 18 Vacation Days Accrued Annually
After Five (5) Years of Service 20 Vacation Days Accrued Annually
Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
13 Sick Leave Days Accrued Annually Starting Day One
Paid Sabbaticals Every Five (5) Years Two Week Sabbatical After Five Years of Continuous Service
Three Week Sabbatical After Ten Years of Continuous Service
Four Week Sabbatical After Fifteen Years of Continuous Service
Four Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
Comprehensive Wellness Program Quarterly Wellness Challenges
Vision Exams and Optometry Events Onsite
Vaccination Clinics
Onsite Mammogram and Prostate Screening Events
Skin Cancer Screening Events Onsite
Biometrics and Health Screening Events Onsite
Financial Health and Retirement Planning Events Onsite & Online
Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From Some Medical Plans with Zero Employee Premium Cost
Dental and Vision Plans
Tuition Reimbursement Program
Alternative Work Schedules
Telehealth
Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education
Employee Assistance Program with Ongoing Training & Development Options
Civil Service Leave
VanPool Options
Short-Term Disability - Employer Paid
Basic Life Insurance - Employer Paid
Flexible Spending Accounts for Dependent Care and Medical Expenses
Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance
Plus, work with an amazing team of people who are committed to making Pinal County a great place for its citizens and its employees (Above listed benefits are in effect as of January 7, 2024)