Medix
You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Patient Scheduling Specialist who will build on foundational scheduling skills and manage more complex patient interactions. This role involves coordinating multi-provider schedules, verifying insurance benefits, and managing scheduling issues with greater independence.
Responsibilities / Job Duties
Answer phones and greet patients courteously and respectfully. Schedule and reschedule appointments for consultations, procedures, and follow-ups. Verify and update basic patient demographic and insurance information. Provide appointment instructions to patients in a clear and friendly manner. Maintain accurate and confidential patient records in the scheduling system. Communicate schedule updates with clinics and other departments as needed. Participate in initial training and ongoing development sessions. Meet basic productivity expectations for call handling and documentation. Coordinate appointments across multiple physicians and departments. Provide insurance verification and preliminary benefit information. Create accurate price estimates and communicate them to patients. Troubleshoot and resolve basic scheduling conflicts or escalations. Assist with onboarding and mentoring of new staff. Monitor schedules for efficiency and proactively address gaps or overlaps. Contribute to process improvement by identifying workflow issues. Meet or exceed performance benchmarks in accuracy and productivity. Schedule / Shift
M-F 8-5
Additional Requirements
Compliance: Drug and Background check required.
Benefits
Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances). Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)). 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1). Short Term Disability Insurance. Term Life Insurance Plan.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Job Summary
Our client is seeking a Patient Scheduling Specialist who will build on foundational scheduling skills and manage more complex patient interactions. This role involves coordinating multi-provider schedules, verifying insurance benefits, and managing scheduling issues with greater independence.
Responsibilities / Job Duties
Answer phones and greet patients courteously and respectfully. Schedule and reschedule appointments for consultations, procedures, and follow-ups. Verify and update basic patient demographic and insurance information. Provide appointment instructions to patients in a clear and friendly manner. Maintain accurate and confidential patient records in the scheduling system. Communicate schedule updates with clinics and other departments as needed. Participate in initial training and ongoing development sessions. Meet basic productivity expectations for call handling and documentation. Coordinate appointments across multiple physicians and departments. Provide insurance verification and preliminary benefit information. Create accurate price estimates and communicate them to patients. Troubleshoot and resolve basic scheduling conflicts or escalations. Assist with onboarding and mentoring of new staff. Monitor schedules for efficiency and proactively address gaps or overlaps. Contribute to process improvement by identifying workflow issues. Meet or exceed performance benchmarks in accuracy and productivity. Schedule / Shift
M-F 8-5
Additional Requirements
Compliance: Drug and Background check required.
Benefits
Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances). Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)). 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1). Short Term Disability Insurance. Term Life Insurance Plan.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.