hackajob
Sr. Network Software Engineer (OMT) - (3371)
hackajob, Sierra Vista, Arizona, United States, 85635
Sr. Network Software Engineer (OMT) - (3371)
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Telos is seeking a Sr. Operation and Management Network Software Engineer to join our AGUN team in Sierra Vista, Arizona. This highly demanding mission supports the Army’s global wide area network and security infrastructure. The role includes resolving service tickets on the AGUN system, providing prioritized validated/tested automated workflows to the Operations and Management Team, and providing operational support activities for a global network. Rotating shifts are required.
Job Description The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.
Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401(k). Employees enjoy more than just a great work environment.
Primary Responsibilities
Operate and maintain secure network solutions operated as a centralized enterprise capability for the US Army.
Support 24x7x365 AGUN operations focused on providing the Global Cyber Center (GCC) updates to facilitate command and control of the AGUN network.
Conduct standard policy and configuration changes to the AGUN network, common remediation or those workflows considered pre‑approved and normal.
Provide management, triage, tracking and update workflows and service tickets in both JIRA Service Desk and GCC Service Now.
Provide situational awareness on status of ticket resolution and brief updates as directed by the GCC.
Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier teams as required.
Partner with key stakeholders and technical experts to perform legacy environment discovery, assessing current capabilities, configurations, and requirements.
Provide tier III support for the Army global network.
Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards.
Basic Qualifications
Active Secret Clearance.
Minimum of a Bachelor’s degree with 8+ years of experience or Master’s degree with 6+ years of experience.
Require active DoD IAT Level II (Security+) certification or equivalent prior to start.
Demonstrated experience supporting Cisco SDWAN.
Knowledge of Software Defined Networking (SDN) concepts.
Experience with virtualization technologies such as VMware.
Experience with Red Hat.
Hands‑on experience with InfoVista.
Experience working with two or more of the following vendor network technologies: Cisco, Juniper, Palo Alto, Dell, or AppGate.
Demonstrated experience using ServiceNow.
Networking fundamentals: LAN, WAN, BGP, TCP/UDP, IPSec, VPN, L2/L3 routing, firewalls.
Experience with Enterprise network management tools such as Palo Alto Panorama, Cisco Prime, Cisco DNA, or Junos.
Experience with protocols: SFTP, SSH, SCP, SNMP, NTP.
Ability to work in a team to troubleshoot and resolve complex network issues.
Excellent written and verbal communication skills.
Preferred Qualifications
Certified Cisco Network Professional (CCNP) or equivalent.
Linux shell scripting experience.
GitLab source control and CI/CD pipeline development experience.
JIRA and Confluence experience.
Experience managing trouble tickets and escalations.
NetSecOps technologies: salt, git, Ansible, Terraform, Puppet and network element managers.
Network performance management: SNMP, NETMON, LiveAction.
Experience with Netflow, Elastic, Kafka, Grafana, Prometheus, or Nexus Repo.
Expertise in design and improvement of complex geographically diverse enterprise networks.
The successful candidate must meet eligibility requirements to access sensitive information and hold US citizenship. Telos maintains a drug‑free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E‑Verify program. Employment is contingent upon confirmation by the Social Security Administration and/or Department of Homeland Security of your authorization to work in the United States.
Equal Employment Opportunity Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship.
Job Type Full‑Time
Location Fort Huachuca, AZ 85613-5000, US (Primary)
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Telos is seeking a Sr. Operation and Management Network Software Engineer to join our AGUN team in Sierra Vista, Arizona. This highly demanding mission supports the Army’s global wide area network and security infrastructure. The role includes resolving service tickets on the AGUN system, providing prioritized validated/tested automated workflows to the Operations and Management Team, and providing operational support activities for a global network. Rotating shifts are required.
Job Description The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.
Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401(k). Employees enjoy more than just a great work environment.
Primary Responsibilities
Operate and maintain secure network solutions operated as a centralized enterprise capability for the US Army.
Support 24x7x365 AGUN operations focused on providing the Global Cyber Center (GCC) updates to facilitate command and control of the AGUN network.
Conduct standard policy and configuration changes to the AGUN network, common remediation or those workflows considered pre‑approved and normal.
Provide management, triage, tracking and update workflows and service tickets in both JIRA Service Desk and GCC Service Now.
Provide situational awareness on status of ticket resolution and brief updates as directed by the GCC.
Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier teams as required.
Partner with key stakeholders and technical experts to perform legacy environment discovery, assessing current capabilities, configurations, and requirements.
Provide tier III support for the Army global network.
Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards.
Basic Qualifications
Active Secret Clearance.
Minimum of a Bachelor’s degree with 8+ years of experience or Master’s degree with 6+ years of experience.
Require active DoD IAT Level II (Security+) certification or equivalent prior to start.
Demonstrated experience supporting Cisco SDWAN.
Knowledge of Software Defined Networking (SDN) concepts.
Experience with virtualization technologies such as VMware.
Experience with Red Hat.
Hands‑on experience with InfoVista.
Experience working with two or more of the following vendor network technologies: Cisco, Juniper, Palo Alto, Dell, or AppGate.
Demonstrated experience using ServiceNow.
Networking fundamentals: LAN, WAN, BGP, TCP/UDP, IPSec, VPN, L2/L3 routing, firewalls.
Experience with Enterprise network management tools such as Palo Alto Panorama, Cisco Prime, Cisco DNA, or Junos.
Experience with protocols: SFTP, SSH, SCP, SNMP, NTP.
Ability to work in a team to troubleshoot and resolve complex network issues.
Excellent written and verbal communication skills.
Preferred Qualifications
Certified Cisco Network Professional (CCNP) or equivalent.
Linux shell scripting experience.
GitLab source control and CI/CD pipeline development experience.
JIRA and Confluence experience.
Experience managing trouble tickets and escalations.
NetSecOps technologies: salt, git, Ansible, Terraform, Puppet and network element managers.
Network performance management: SNMP, NETMON, LiveAction.
Experience with Netflow, Elastic, Kafka, Grafana, Prometheus, or Nexus Repo.
Expertise in design and improvement of complex geographically diverse enterprise networks.
The successful candidate must meet eligibility requirements to access sensitive information and hold US citizenship. Telos maintains a drug‑free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E‑Verify program. Employment is contingent upon confirmation by the Social Security Administration and/or Department of Homeland Security of your authorization to work in the United States.
Equal Employment Opportunity Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship.
Job Type Full‑Time
Location Fort Huachuca, AZ 85613-5000, US (Primary)
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