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Hirewell

Employee Benefits Account Manager

Hirewell, Los Angeles, California, United States, 90079

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Our client is a leading U.S. provider of employee benefits insurance brokerage and consulting services.

The Account Manager – Employee Benefits is responsible for day‑to‑day management of their assigned book of business, working closely with the internal service team and producers to ensure service deliverables meet and exceed client expectations. The AM also serves as a key client touchpoint for day‑to‑day service needs.

Base pay range $95,000/yr – $120,000/yr

Additional compensation types Annual bonus

Location Hybrid in Downtown LA, Irvine or San Diego offices.

Essential Duties and Responsibilities

Assist in marketing and servicing clients within the account team

Build relationships with clients and answer insurance questions

Maintain appropriate business contact with clients

Assist with issuing insurance binders

Process invoices for new and renewal policies

Process change requests from clients, setting an activity for receipt of the endorsement from the insurance carrier

Process received endorsements, check for accuracy, invoice and send to client with clear explanation of change

Check and invoice audits, and send to client with clear explanation of premium

Update the system and the shared drive to reflect changes during the coverage term

Order renewal submissions and prepare summaries

Complete preliminary policy checking for all accounts and submit change requests to the underwriter

Follow up on open activities

All other duties and projects as assigned

Qualifications, Skills and Requirements

Ability to manage client needs and multiple tasks in a fast‑paced environment

Excellent verbal and written communication skills

Capability to work independently and collaboratively as part of a team

Proven track record of success in a hybrid setting

Strong time management and organizational skills

Ability to support multiple producers and/or account executives simultaneously

Must have an active Life & Health license

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