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Weidner Apartment Homes

Leasing Consultant

Weidner Apartment Homes, Minneapolis, Minnesota, United States, 55400

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Position Summary: As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant is able to manage their time effectively, is detail oriented, trustworthy, a team player, and takes pride in their work. Additionally, this position requires accountability and attentiveness to provide excellent customer service to residents, associates, and vendors.

Primary Responsibilities

Walk marketing tour path, open target viewing apartments, ensure clean and rent‑ready apartments, model homes and community amenities.

Respond to resident and prospective resident calls and emails promptly in the morning.

Answer incoming calls, convert phone calls into walk‑in traffic, set viewing appointments.

Tour prospective residents with energy and enthusiasm the Weidner way.

Ensure successful leasing by facilitating the application process at the end of the tour.

Review and process all applications immediately upon receipt.

Communicate promptly and respectfully with applicants upon receiving results.

Follow the Weidner Move‑In Experience with all approved applicants.

Maintain and follow up on traffic in queue.

Shop competitive properties at least monthly; adhere to daily marketing and leasing strategies.

Ensure market‑ready apartments, common areas and amenities are clean and maintained daily to Weidner's quality standards.

Assist with lease renewals in a timely manner and promote resident retention.

Ensure leasing office is clean, orderly, and professionally presentable at all times.

Qualifications

Prior customer service experience required.

Complete tasks in a safe and efficient manner.

Ability to work in a fast‑paced environment with strong motivation to learn & contribute on a daily basis.

Able to give professional directions clearly in person, over the phone, email, and text.

Experience in Microsoft products preferred (Word, Excel, PowerPoint, and Outlook).

Yardi and Paycom experience preferred; willing and able to learn new software programs.

Follow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws.

Prompt, regular attendance; wear company dress code/uniform and maintain professional appearance at all times.

Work effectively and cooperatively in a team environment and/or independently.

Ability to work outside of normal scheduled hours as needed.

Willing and able to be assigned to other Weidner properties as needed.

Working knowledge of English; detail oriented and well organized.

Must agree to a criminal background check and sign an agreement for voluntary drug testing.

Must have access to personal vehicle and/or reliable transportation at all times.

Driver's license and valid vehicle insurance required; must match country in which associate will work.

Location: Minneapolis, MN

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