the LEGO Group
Supplier Quality Engineer – Richmond, VA
Job Description
Bring value to yourself and the organization by putting your superpowers to work! We ensure premium quality LEGO® products by defining and ensuring compliance of quality assurance processes, standards and guidelines to be followed at the sites, distribution channels and suppliers of core components.
Play your part in our team succeeding The
Supplier Quality Engineer
will be responsible for ensuring that all purchased materials meet LEGO Group’s strict quality, compliance, and sustainability standards.
Core Responsibilities
Proactively manage supplier claims, conduct root cause analysis, implement actions, and resolve FSC discrepancies.
Plan, lead, and document supplier audits; identify non-conformities, risks, and opportunities for improvement.
Verify the effectiveness of measures implemented to accurately handle and avert issues discovered through claims and audit findings.
Support and develop suppliers in establishing and executing quality improvement programs.
Implement and maintain incoming inspection procedures and internal processes for handling non-conforming materials.
Gather, monitor, and analyze supplier performance metrics (e.g., PPM, OTD, NCRs) and generate regular reports and dashboards.
Collaborate closely with Procurement, Engineering, Manufacturing, R&D, and other departments to align quality expectations and resolve issues.
Create and maintain accurate and up-to-date documentation relevant to supplier quality operations.
Participate in and contribute to the Global SQM Team’s standardization and continuous improvement initiatives.
Promptly escalation of critical supplier issues, risks, or non-compliances to leadership and stakeholders as appropriate.
Qualifications & Experience
Experience in a Supplier Quality Engineer or Quality Assurance role within a manufacturing or production environment.
Minimum 3–5 years of experience in a Supplier Quality Engineer or Quality Assurance role; at least 2 years as an ISO 9001 2015 Auditor.
Direct experience managing suppliers in Printing, Packaging, Resin, or Plastics categories.
Proficient in conducting supplier audits, handling non-conformances, and managing the CAPA process.
Familiarity with ISO 9001, FSC certification processes, and sustainable sourcing standards.
Bachelor’s degree in Engineering, Quality Management, Materials Science, or a related technical discipline.
Industry certifications such as ISO 9001 Lead Auditor, Certified Supplier Quality Professional (CSQP), or ASQ Certified Quality Engineer (CQE) are preferred.
English fluent level.
Willingness and ability to travel domestically and internationally up to 20–30% of the time.
Other Skills
Strong analytical and problem-solving skills; proficient in root cause analysis techniques (8D, 5 Why, Fishbone).
Knowledge of core tools such as FMEA, SPC, Control Plans, and Process Capability.
Excellent verbal and written communication skills; able to clearly present technical findings to both internal and external audiences.
Strong interpersonal skills with the ability to influence, negotiate, and lead quality discussions with suppliers.
Experience working with ERP and QMS systems (SAP, TrackWise) and proficiency in MS Office and Power Apps.
Experience working in a global matrix organization or with cross‑functional global teams.
Compensation The salary for this position ranges from $90,810.00 to $136,216.00 annually, based on anticipated responsibilities, market benchmarks, and organizational constraints. Benefits will be communicated upon finalisation of the employment offer.
Benefits & Perks
Family Care Leave – enhanced paid leave options for important times.
Insurance – life and disability coverage for all colleagues.
Wellness – access to the Headspace App and wellbeing initiatives.
Colleague Discount – generous discount from day one.
Bonus – global bonus scheme when goals are reached.
Hybrid work model – primary workplace with flexibility to work from home during the week.
Company Values & Statement We strive to create a diverse, dynamic, and inclusive culture of play at LEGO Group, where everyone feels safe, valued, and belongs. LEGO Group is a proud equal‑opportunity employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Children’s Rights and Child Wellbeing are fully supported; candidates will undergo required background screening.
Application Process Applications are reviewed on an ongoing basis. If you are interested, apply as soon as possible. We reserve the right to amend or withdraw the job at any time.
Accessibility Online application accessibility statement: For those with disabilities, contact HR Service Desk at 1‑860‑394‑3769.
#J-18808-Ljbffr
Play your part in our team succeeding The
Supplier Quality Engineer
will be responsible for ensuring that all purchased materials meet LEGO Group’s strict quality, compliance, and sustainability standards.
Core Responsibilities
Proactively manage supplier claims, conduct root cause analysis, implement actions, and resolve FSC discrepancies.
Plan, lead, and document supplier audits; identify non-conformities, risks, and opportunities for improvement.
Verify the effectiveness of measures implemented to accurately handle and avert issues discovered through claims and audit findings.
Support and develop suppliers in establishing and executing quality improvement programs.
Implement and maintain incoming inspection procedures and internal processes for handling non-conforming materials.
Gather, monitor, and analyze supplier performance metrics (e.g., PPM, OTD, NCRs) and generate regular reports and dashboards.
Collaborate closely with Procurement, Engineering, Manufacturing, R&D, and other departments to align quality expectations and resolve issues.
Create and maintain accurate and up-to-date documentation relevant to supplier quality operations.
Participate in and contribute to the Global SQM Team’s standardization and continuous improvement initiatives.
Promptly escalation of critical supplier issues, risks, or non-compliances to leadership and stakeholders as appropriate.
Qualifications & Experience
Experience in a Supplier Quality Engineer or Quality Assurance role within a manufacturing or production environment.
Minimum 3–5 years of experience in a Supplier Quality Engineer or Quality Assurance role; at least 2 years as an ISO 9001 2015 Auditor.
Direct experience managing suppliers in Printing, Packaging, Resin, or Plastics categories.
Proficient in conducting supplier audits, handling non-conformances, and managing the CAPA process.
Familiarity with ISO 9001, FSC certification processes, and sustainable sourcing standards.
Bachelor’s degree in Engineering, Quality Management, Materials Science, or a related technical discipline.
Industry certifications such as ISO 9001 Lead Auditor, Certified Supplier Quality Professional (CSQP), or ASQ Certified Quality Engineer (CQE) are preferred.
English fluent level.
Willingness and ability to travel domestically and internationally up to 20–30% of the time.
Other Skills
Strong analytical and problem-solving skills; proficient in root cause analysis techniques (8D, 5 Why, Fishbone).
Knowledge of core tools such as FMEA, SPC, Control Plans, and Process Capability.
Excellent verbal and written communication skills; able to clearly present technical findings to both internal and external audiences.
Strong interpersonal skills with the ability to influence, negotiate, and lead quality discussions with suppliers.
Experience working with ERP and QMS systems (SAP, TrackWise) and proficiency in MS Office and Power Apps.
Experience working in a global matrix organization or with cross‑functional global teams.
Compensation The salary for this position ranges from $90,810.00 to $136,216.00 annually, based on anticipated responsibilities, market benchmarks, and organizational constraints. Benefits will be communicated upon finalisation of the employment offer.
Benefits & Perks
Family Care Leave – enhanced paid leave options for important times.
Insurance – life and disability coverage for all colleagues.
Wellness – access to the Headspace App and wellbeing initiatives.
Colleague Discount – generous discount from day one.
Bonus – global bonus scheme when goals are reached.
Hybrid work model – primary workplace with flexibility to work from home during the week.
Company Values & Statement We strive to create a diverse, dynamic, and inclusive culture of play at LEGO Group, where everyone feels safe, valued, and belongs. LEGO Group is a proud equal‑opportunity employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Children’s Rights and Child Wellbeing are fully supported; candidates will undergo required background screening.
Application Process Applications are reviewed on an ongoing basis. If you are interested, apply as soon as possible. We reserve the right to amend or withdraw the job at any time.
Accessibility Online application accessibility statement: For those with disabilities, contact HR Service Desk at 1‑860‑394‑3769.
#J-18808-Ljbffr