Crystal Creek Hospitality
Complex Director of Sales - The Cloudveil Hotel
Crystal Creek Hospitality, Jackson, Wyoming, United States, 83001
Complex Director of Sales - The Cloudveil Hotel
Join to apply for the Complex Director of Sales - The Cloudveil Hotel role at Crystal Creek Hospitality.
About Us Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire.
OUR VALUES
We Engage and We Listen
We Care and We Own
We Provide and We Ensure
We Appreciate and We have Fun
Job Overview The Complex Director of Sales is accountable for the strategic oversight and execution of all sales initiatives for The Cloudveil and SpringHill Suites in Jackson, Wyoming. This senior leadership role is charged with driving top‑line revenue growth, optimizing market segmentation, and ensuring full alignment with brand standards and overarching business objectives for each property. The ideal candidate brings a proven track record in both luxury and select‑service environments, with the ability to craft and implement differentiated sales strategies that honor the distinct market positioning and guest experience of each hotel. This role demands a dynamic leader who can balance the individuality of each property with a unified sales strategy that maximizes profitability and guest satisfaction.
Essential Job Functions
Strategic Sales Leadership
Develop and implement a comprehensive sales strategy that aligns with each property's brand positioning and overall business objectives.
Oversee all sales segments including group, transient, corporate, and leisure across both hotels.
Lead the creation and execution of annual sales plans, segment‑specific action plans, and budgets for each property.
Conduct regular competitive set analysis and local market reviews to identify growth opportunities.
Team Development and Performance Management
Recruit, lead, mentor, and inspire a multi‑property sales team, fostering a culture of accountability, collaboration, and excellence.
Facilitate cross‑training and collaboration between luxury and select service sales teams to optimize resources.
Conduct regular performance evaluations, coaching sessions, and professional development initiatives.
Account Management & Client Development
Cultivate relationships with key accounts, travel advisors, corporate clients, group planners, and travel consortia.
Personally manage top‑producing accounts and oversee the handling of high‑value RFPs and contracts.
Represent the properties at tradeshows, client events, networking functions, and sales missions.
Revenue Generation
Partner with revenue management to optimize pricing, distribution, and channel performance.
Monitor sales KPIs and pacing reports, adjusting strategy as needed.
Operational Collaboration
Partner closely with General Managers, Marketing, and Operations to ensure that sales strategies align with guest experience standards and property capabilities.
Champion property‑specific initiatives, events, packages, and local partnerships that elevate visibility and drive demand.
Requirements
Minimum 5 years of progressive hotel sales leadership, preferably in resort or luxury environment
Proven success in managing multi‑property or complex sales structures
Deep understanding of leisure, corporate, group, and SMERF segments
Strong analytical skills and fluency in CRM, STR, Salesforce, and revenue systems
Experience with major hotel brand systems (e.g., Hilton, Marriott, IHG)
Excellent communication, negotiation, and leadership skills
Physical Demands & Work Environment The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Benefits Medical, dental and vision insurance, 401(k) with company match, generous PTO program.
Seniority level:
Director
|
Employment type:
Full‑time
|
Job function:
Sales and Management
Refs: Referrals increase your chances of interviewing at Crystal Creek Hospitality by 2x.
Sign in to set job alerts for “Complex Director” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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About Us Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire.
OUR VALUES
We Engage and We Listen
We Care and We Own
We Provide and We Ensure
We Appreciate and We have Fun
Job Overview The Complex Director of Sales is accountable for the strategic oversight and execution of all sales initiatives for The Cloudveil and SpringHill Suites in Jackson, Wyoming. This senior leadership role is charged with driving top‑line revenue growth, optimizing market segmentation, and ensuring full alignment with brand standards and overarching business objectives for each property. The ideal candidate brings a proven track record in both luxury and select‑service environments, with the ability to craft and implement differentiated sales strategies that honor the distinct market positioning and guest experience of each hotel. This role demands a dynamic leader who can balance the individuality of each property with a unified sales strategy that maximizes profitability and guest satisfaction.
Essential Job Functions
Strategic Sales Leadership
Develop and implement a comprehensive sales strategy that aligns with each property's brand positioning and overall business objectives.
Oversee all sales segments including group, transient, corporate, and leisure across both hotels.
Lead the creation and execution of annual sales plans, segment‑specific action plans, and budgets for each property.
Conduct regular competitive set analysis and local market reviews to identify growth opportunities.
Team Development and Performance Management
Recruit, lead, mentor, and inspire a multi‑property sales team, fostering a culture of accountability, collaboration, and excellence.
Facilitate cross‑training and collaboration between luxury and select service sales teams to optimize resources.
Conduct regular performance evaluations, coaching sessions, and professional development initiatives.
Account Management & Client Development
Cultivate relationships with key accounts, travel advisors, corporate clients, group planners, and travel consortia.
Personally manage top‑producing accounts and oversee the handling of high‑value RFPs and contracts.
Represent the properties at tradeshows, client events, networking functions, and sales missions.
Revenue Generation
Partner with revenue management to optimize pricing, distribution, and channel performance.
Monitor sales KPIs and pacing reports, adjusting strategy as needed.
Operational Collaboration
Partner closely with General Managers, Marketing, and Operations to ensure that sales strategies align with guest experience standards and property capabilities.
Champion property‑specific initiatives, events, packages, and local partnerships that elevate visibility and drive demand.
Requirements
Minimum 5 years of progressive hotel sales leadership, preferably in resort or luxury environment
Proven success in managing multi‑property or complex sales structures
Deep understanding of leisure, corporate, group, and SMERF segments
Strong analytical skills and fluency in CRM, STR, Salesforce, and revenue systems
Experience with major hotel brand systems (e.g., Hilton, Marriott, IHG)
Excellent communication, negotiation, and leadership skills
Physical Demands & Work Environment The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Benefits Medical, dental and vision insurance, 401(k) with company match, generous PTO program.
Seniority level:
Director
|
Employment type:
Full‑time
|
Job function:
Sales and Management
Refs: Referrals increase your chances of interviewing at Crystal Creek Hospitality by 2x.
Sign in to set job alerts for “Complex Director” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr