Walgreens
Join to apply for the Shift Lead role at Walgreens.
This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $17.00/hr - $20.00/hr
Responsibilities
Opens and closes the store in the absence of store management, including all required system start‑ups, required cash handling, and ensuring the floor and stock room are ready for the business day; responsible for opening the back door of the store for deliveries.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Engages customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful experience, including interpersonal habits and Walgreens service traits.
Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering processes, including opening the backdoor for vendor deliveries.
Registers all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant manager in reviewing order exceptions on order release day and assists in reverse logistics.
Assists manager or assistant manager in evaluating and developing displays, including promotional, seasonal, and sale merchandise; completes resets and revisions.
Maintains accurate inventory counts across basic departments, stockroom, and overstock locations.
Assists with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed to support accurate pricing.
Assists with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payment as necessary.
Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance; requests repairs as needed.
Assists with separation of food items and product placement per policies/procedures.
Has working knowledge of store systems and equipment.
Assists at the Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products.
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by Manager.
Communications
Serves as a liaison between management and non‑management team members by communicating assigned tasks when store management is absent.
Reports disciplinary issues and customer complaints to management.
Basic Qualifications
One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English.
Preferred Qualifications
Knowledge of store inventory control.
Employment considered for qualified applicants with arrest and conviction records.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.
To review benefits, please click here: jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Salary Range: $17 - $20 / Hourly
Referrals increase your chances of interviewing at Walgreens by 2x.
Get notified about new Shift Lead jobs in
Edwardsville, IL .
#J-18808-Ljbffr
This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $17.00/hr - $20.00/hr
Responsibilities
Opens and closes the store in the absence of store management, including all required system start‑ups, required cash handling, and ensuring the floor and stock room are ready for the business day; responsible for opening the back door of the store for deliveries.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Engages customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful experience, including interpersonal habits and Walgreens service traits.
Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering processes, including opening the backdoor for vendor deliveries.
Registers all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant manager in reviewing order exceptions on order release day and assists in reverse logistics.
Assists manager or assistant manager in evaluating and developing displays, including promotional, seasonal, and sale merchandise; completes resets and revisions.
Maintains accurate inventory counts across basic departments, stockroom, and overstock locations.
Assists with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed to support accurate pricing.
Assists with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payment as necessary.
Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance; requests repairs as needed.
Assists with separation of food items and product placement per policies/procedures.
Has working knowledge of store systems and equipment.
Assists at the Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products.
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by Manager.
Communications
Serves as a liaison between management and non‑management team members by communicating assigned tasks when store management is absent.
Reports disciplinary issues and customer complaints to management.
Basic Qualifications
One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English.
Preferred Qualifications
Knowledge of store inventory control.
Employment considered for qualified applicants with arrest and conviction records.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.
To review benefits, please click here: jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Salary Range: $17 - $20 / Hourly
Referrals increase your chances of interviewing at Walgreens by 2x.
Get notified about new Shift Lead jobs in
Edwardsville, IL .
#J-18808-Ljbffr