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Valiant Residential

Community Manager - Chatham Court & Reflections - Dallas, TX

Valiant Residential, Dallas, Texas, United States, 75215

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Community Manager - Chatham Court & Reflections - Dallas, TX

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Valiant Residential .

Position Overview Valiant Residential is seeking a Community Manager who is responsible for supervising, controlling, and planning the day‑to‑day activities of the apartment community. Their duties include implementing company policies, procedures, and programs to assure a well‑managed, well‑maintained building in compliance with all regulatory agencies and investor expectations.

Description Valiant Residential is a next‑generation property management leader with over 37 years of experience. We are driven by a bold, innovative spirit dedicated to excellence and creating prosperous partnerships and long‑term success. Our team values collaboration, integrity, and strategic thinking, and makes a meaningful impact in the industry.

Why Work at Valiant At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a “Top Place to Work,” we are a leader in the property management industry, driven by bold, innovative professionals who make an impact. We reward great work with competitive total compensation and time off, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected, with career development opportunities, a collaborative culture, and a commitment to innovation that empowers employees to thrive.

What You’ll Be Doing

Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel.

Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (e.g., performance evaluations, salary reviews, time sheets, change of status forms).

Determine transitions and promotions for on‑site personnel.

File reports regarding any work‑related injuries.

Maintain accurate records of all community transactions and submit on a timely basis (e.g., rent rolls, delinquency reports, move‑ins/move‑outs, accounts payable, office supplies).

Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.

Review, code, and approve invoices for payments.

Make daily bank deposits.

Ensure the property is rented to the fullest capacity.

Utilize marketing strategies to secure prospective residents.

Oversee the consistency and effectiveness of the Assistant Community Manager and Leasing Agent associates’ use of policies and procedures, including priority wait lists, phone techniques, application verification, and notification.

Ensure leasing practices conform to federal, state, and local law.

Ensure that credit and criminal reports are obtained for all prospective residents and that company policies and standards regarding income and prior rental history are met.

Prepare, process, and sign all leases and related forms or supervise others in doing so.

Collect rents and late charges, handle delinquent accounts, or supervise others in doing so.

Aggressively pursue lease renewals. Send notices out at least 45 days before expiration.

Supervise leasing employees, ensuring good closing techniques.

Handle evictions and landlord liens.

Maintain all resident files, including move‑in sheets, move‑out notices, security dispositions, and warnings.

Ensure that residents are provided with a clean, safe, and well‑maintained community.

Ensure that maintenance requests are handled on an immediate one‑call basis, if possible, and that residents are notified if parts must be ordered, causing a delay.

Maintain the common areas.

Ensure the availability of make‑ready vacant units.

Oversee risk management and emergency procedures.

Continually inspect the property and improvements, recording deficiencies and taking the necessary action within budget limits.

Maintain key control coding for all units and areas.

Handle emergencies. Report accidents and emergency situations to your Regional Community Supervisor immediately and prepare all proper reports. Be available 24 hours/7 days a week unless regional property supervisor has been notified. Monitor parking lot for unauthorized vehicles.

Review weekly reports for accuracy and completeness.

Supervise outside contractors working on the property.

As directed by the Regional Community Supervisor, prepare the property for code inspections, mortgage inspections, and all other inspections.

Report to the Regional Community Supervisor any violations of company policy by employees.

Develop and enforce community policies and rules.

Requirements

The position requires a minimum of 3+ years of property management experience.

Demonstrate the ability to apply logical thinking principles to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action.

Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders. Bilingual in Spanish is a plus.

Achieve Fair Housing certification before interacting with prospects or residents.

Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook, as well as community software applications.

Knowledge of OSHA laws and regulations. Ability to work evenings and weekends. Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community. Comply with expectations as demonstrated in the Employee Handbook. Successfully pass a drug test.

College degree preferred.

Certified Apartment Manager (CAM).

Accredited Resident Manager (ARM) preferred.

If you have a Valiant Spirit—bold, driven, and ready to make an impact, we want you on our team. We are always looking for individuals who share our values and are ready to bring their passion to the community.

Third‑Party Submissions & Staffing Agencies Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third‑party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.

Americans With Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment. If you require a reasonable accommodation to apply for a position or to perform your job, please contact jobs@valiantresidential.com. Requests will be reviewed on a case‑by‑case basis in accordance with applicable laws.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing and Sales

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