Quaker Houghton
FLUIDCARE Site Manager – Quaker Houghton
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FLUIDCARE Site Manager
role at
Quaker Houghton .
About Us:
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary Site management responsibility for the day-to-day and long-term operation of a chemical management program at Quaker Houghton’s customer site. Includes management and technical oversight to maintain and improve upon processes related to chemicals.
Job Accountabilities
Requires extensive interaction at all levels within the customer organization including customer senior level management. Ensure customer targets and results are achieved by executing Quaker Houghton’s Fluidcare program plans.
Responsible for managing and improving upon the financial systems and methods, managing projects and managing the customer relations including the programs scope of work as determined by the contract.
Program responsibilities include the leadership, management, development and direction of Quaker Houghton site staff (if present) that may include both exempt and/or non-exempt classified employees. Employee development and discipline responsibilities may include hiring, training (safety and technical), performance management, reviews and talent assessments. This extends to both full time and contract staff.
Responsible for customer satisfaction that includes leading ongoing contract renewals, product conversions, business development and development of Quaker Houghton products within their program through the value proposition.
Manage the site based on established SOW (Statement of Work) and the contract. Duties may include analytical testing/reporting, chemical addition, equipment cleaning, project management, value generation (meeting or exceeding guaranteed cost savings), etc.
Chemical spend may include a variety of manufacturing processes that requires an extensive range of chemical product types and numerous Tier II suppliers. Manage Tier II suppliers, site processes and technical oversight.
Ensure all internal and client reporting (data and information management) is kept up to date and distributed within the agreed upon timeframe. Internal reports will utilize JDE, GSI, WERCS, etc.
Execute site level profit plan. Work with the management to ensure tier 2 conversion plans are achieved and manage all other operating costs to realize budget goals. Resolve P&L and working capital issues.
Directly responsible for all EH&S performance for all Quaker Houghton Fluidcare related operations. Ensures all QHFC operations and procedures are maintained and followed. Maintain an active awareness of hazard awareness and risk reduction. Housekeeping standards to be maintained at all times.
Work Environment Work in an office environment and in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud. Ensure a safety mindset throughout the designated area of responsibility. Maintain the highest EHS standards while at customer’s site.
Education, Experience, Skills & Competencies Education
Bachelor’s degree in engineering, science or equivalent.
Certifications
CMFS certification a plus.
Experience
A minimum of five years related experience with at least three years in a manufacturing environment and/or three years of Chemical Management or other on-site service experience. Minimum of one year corporate customer relationship management experience, budgeting and P&L responsibility.
Skills and Competencies
Ability to work with a variety of people effectively, professional appearance and demeanor, decisiveness, assertiveness and independence.
Excellent written and verbal communication skills.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Ability to write reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to lead and facilitate effective meetings.
Basic mathematical skills, precise and accurate in dealing with figures and details. Ability to calculate figures and amounts such as percentages, fractions, conversions and proportions; analyze, evaluate and produce data such as charts and graphs.
Understanding of business performance indicators such as P&L statements, Net Present Value and ROI.
Organized and able to manage multiple demands, establish priorities and respond to unanticipated situations. Decisive, persuasive, assertive and able to see the big picture.
Extensive working knowledge of internet software, e-mail, word processing, spreadsheets, presentation software and project tracking. Working knowledge of ERP software (order processing, warehousing) and database software.
Ability to manage and direct the activities of others. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology; Chemical Manufacturing
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FLUIDCARE Site Manager
role at
Quaker Houghton .
About Us:
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary Site management responsibility for the day-to-day and long-term operation of a chemical management program at Quaker Houghton’s customer site. Includes management and technical oversight to maintain and improve upon processes related to chemicals.
Job Accountabilities
Requires extensive interaction at all levels within the customer organization including customer senior level management. Ensure customer targets and results are achieved by executing Quaker Houghton’s Fluidcare program plans.
Responsible for managing and improving upon the financial systems and methods, managing projects and managing the customer relations including the programs scope of work as determined by the contract.
Program responsibilities include the leadership, management, development and direction of Quaker Houghton site staff (if present) that may include both exempt and/or non-exempt classified employees. Employee development and discipline responsibilities may include hiring, training (safety and technical), performance management, reviews and talent assessments. This extends to both full time and contract staff.
Responsible for customer satisfaction that includes leading ongoing contract renewals, product conversions, business development and development of Quaker Houghton products within their program through the value proposition.
Manage the site based on established SOW (Statement of Work) and the contract. Duties may include analytical testing/reporting, chemical addition, equipment cleaning, project management, value generation (meeting or exceeding guaranteed cost savings), etc.
Chemical spend may include a variety of manufacturing processes that requires an extensive range of chemical product types and numerous Tier II suppliers. Manage Tier II suppliers, site processes and technical oversight.
Ensure all internal and client reporting (data and information management) is kept up to date and distributed within the agreed upon timeframe. Internal reports will utilize JDE, GSI, WERCS, etc.
Execute site level profit plan. Work with the management to ensure tier 2 conversion plans are achieved and manage all other operating costs to realize budget goals. Resolve P&L and working capital issues.
Directly responsible for all EH&S performance for all Quaker Houghton Fluidcare related operations. Ensures all QHFC operations and procedures are maintained and followed. Maintain an active awareness of hazard awareness and risk reduction. Housekeeping standards to be maintained at all times.
Work Environment Work in an office environment and in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud. Ensure a safety mindset throughout the designated area of responsibility. Maintain the highest EHS standards while at customer’s site.
Education, Experience, Skills & Competencies Education
Bachelor’s degree in engineering, science or equivalent.
Certifications
CMFS certification a plus.
Experience
A minimum of five years related experience with at least three years in a manufacturing environment and/or three years of Chemical Management or other on-site service experience. Minimum of one year corporate customer relationship management experience, budgeting and P&L responsibility.
Skills and Competencies
Ability to work with a variety of people effectively, professional appearance and demeanor, decisiveness, assertiveness and independence.
Excellent written and verbal communication skills.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Ability to write reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to lead and facilitate effective meetings.
Basic mathematical skills, precise and accurate in dealing with figures and details. Ability to calculate figures and amounts such as percentages, fractions, conversions and proportions; analyze, evaluate and produce data such as charts and graphs.
Understanding of business performance indicators such as P&L statements, Net Present Value and ROI.
Organized and able to manage multiple demands, establish priorities and respond to unanticipated situations. Decisive, persuasive, assertive and able to see the big picture.
Extensive working knowledge of internet software, e-mail, word processing, spreadsheets, presentation software and project tracking. Working knowledge of ERP software (order processing, warehousing) and database software.
Ability to manage and direct the activities of others. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology; Chemical Manufacturing
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