SERVPRO®️ Team JRF
Restoration Operations Manager - Water Fire and Mold Mitigation
SERVPRO®️ Team JRF, Manchester, New Hampshire, us, 03103
Restoration Operations Manager – Water Fire & Mold Mitigation
Location: Manchester, NH
Company: SERVPRO of Manchester
Full-time
Benefits
401(k)
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Vision insurance
Why You’ll Love Working Here
Competitive salary + performance bonuses
Company vehicle + fuel card
100% company‑paid health, dental & vision insurance
401(k) match + profit sharing
Paid time off and holidays
Career growth with a national restoration brand
Compensation
Base salary: $90,000 – $110,000 (depending on experience and certifications)
Target bonus: 20% of base (potential to exceed for top performers)
Total potential compensation: $108,000 – $130,000+
What You’ll Do
Lead and develop production staff (Project Managers, Crew Chiefs and Technicians) through hiring, coaching, and training.
Manage restoration projects including water mitigation, fire and smoke cleanup, and mold remediation.
Oversee field operations, job scoping, equipment maintenance, and safety inspections.
Ensure high‑quality workmanship, accurate job documentation (DryBook, Xactimate), and outstanding customer satisfaction.
Coordinate schedules with Project Managers and Office Staff for efficient daily job flow.
Maintain readiness of equipment, fleet, and warehouse facilities.
Oversee safety, compliance, and IICRC training and certification plans.
Support storm response readiness and after‑hours emergency events as needed.
What You Bring
3+ years of experience in restoration, mitigation, or construction project management
Proven leadership experience managing field teams or technicians
Strong knowledge of drying procedures, water mitigation, and restoration documentation tools
IICRC Certifications (WRT required; ASD and Master a plus)
Excellent organizational, communication, technology and leadership skills
Ability to multitask and problem‑solve under pressure
Valid driver’s license and clean driving record
Physical Requirements
Ability to lift 50+ lbs and work in varied environments (attics, crawl spaces, etc.)
Comfortable working around cleaning agents and restoration equipment
About SERVPRO SERVPRO is the national leader in water, fire, and mold restoration. Our Manchester, NH team is locally owned and part of a network of more than 2,000 franchises nationwide. We respond fast, restore properties, and rebuild lives.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Full-time
Benefits
401(k)
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Vision insurance
Why You’ll Love Working Here
Competitive salary + performance bonuses
Company vehicle + fuel card
100% company‑paid health, dental & vision insurance
401(k) match + profit sharing
Paid time off and holidays
Career growth with a national restoration brand
Compensation
Base salary: $90,000 – $110,000 (depending on experience and certifications)
Target bonus: 20% of base (potential to exceed for top performers)
Total potential compensation: $108,000 – $130,000+
What You’ll Do
Lead and develop production staff (Project Managers, Crew Chiefs and Technicians) through hiring, coaching, and training.
Manage restoration projects including water mitigation, fire and smoke cleanup, and mold remediation.
Oversee field operations, job scoping, equipment maintenance, and safety inspections.
Ensure high‑quality workmanship, accurate job documentation (DryBook, Xactimate), and outstanding customer satisfaction.
Coordinate schedules with Project Managers and Office Staff for efficient daily job flow.
Maintain readiness of equipment, fleet, and warehouse facilities.
Oversee safety, compliance, and IICRC training and certification plans.
Support storm response readiness and after‑hours emergency events as needed.
What You Bring
3+ years of experience in restoration, mitigation, or construction project management
Proven leadership experience managing field teams or technicians
Strong knowledge of drying procedures, water mitigation, and restoration documentation tools
IICRC Certifications (WRT required; ASD and Master a plus)
Excellent organizational, communication, technology and leadership skills
Ability to multitask and problem‑solve under pressure
Valid driver’s license and clean driving record
Physical Requirements
Ability to lift 50+ lbs and work in varied environments (attics, crawl spaces, etc.)
Comfortable working around cleaning agents and restoration equipment
About SERVPRO SERVPRO is the national leader in water, fire, and mold restoration. Our Manchester, NH team is locally owned and part of a network of more than 2,000 franchises nationwide. We respond fast, restore properties, and rebuild lives.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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