Hubbell Incorporated
Job Overview
This is senior-level Technical writer position that involves being a part of an Engineering team which develops complex embedded hardware products in the area of communications, protection for the electric utility market. The individual in this position should be able to work with design engineering, application engineering team as well as product management for writing product documentation such as Quick Start Guides, Instruction Manuals, Product bulletins, White papers, FAQs etc. for end-users. The individual also will be responsible for documentation for internal customers - SOPs, EC releases, creation of BOM, documenting tribal knowledge possessed by only few team members etc.
A Day In The Life
Be a skilled wordsmith and be responsible for developing comprehensive technical product documentation- Quick Start Guides, Product bulletins, Instruction Manuals, Installation Guides, White Papers - that meets industry standards
Obtain necessary understanding of products and services to translate complex product information into simple, polished, and engaging content for the end-users
Write user-friendly content that meets the needs of the target audience, turning insights language that sets product's end-users up for success
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Develop SOPs and document tribal knowledge in the business for internal teams as per given directions
Develop outline for various technical documents listed above working with product management and design engineering teams
Work hands-on, as necessary, with complex industrial products to familiarize yourself with product enough to outline configuration steps of specific product feature
Efficiently work in a fast-paced, goal-oriented product development environment
Evaluate current content and develop innovative approaches for improvement
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
What will help you thrive in this role? REQUIRED EDUCATIONAL QUALIFICATIONS AND EXPERIENCE:
Bachelor's degree in Electrical Engineering, Mechanical Engineering or any science related field
At least 8 years of relevant experience as effective Technical Writer
Proven ability to quickly learn and understand complex topics, grasp new concepts, technologies, products, test equipment, technical jargons
Previous experience of writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for details
At least 3 years of experience working with design engineering and product management to improve user experience: design, GUI, help refine content and create visuals and diagrams for technical support content
Proven ability to handle multiple projects simultaneously with ability to prioritize
Firm understanding of the systems development life cycle (SDLC)
DESIRED QUALIFICATIONS:
Previous software development experience
Previous product testing experience
Certification through the Society for Technical Communicators
Experience using XML tools to create documentation
Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
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A Day In The Life
Be a skilled wordsmith and be responsible for developing comprehensive technical product documentation- Quick Start Guides, Product bulletins, Instruction Manuals, Installation Guides, White Papers - that meets industry standards
Obtain necessary understanding of products and services to translate complex product information into simple, polished, and engaging content for the end-users
Write user-friendly content that meets the needs of the target audience, turning insights language that sets product's end-users up for success
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Develop SOPs and document tribal knowledge in the business for internal teams as per given directions
Develop outline for various technical documents listed above working with product management and design engineering teams
Work hands-on, as necessary, with complex industrial products to familiarize yourself with product enough to outline configuration steps of specific product feature
Efficiently work in a fast-paced, goal-oriented product development environment
Evaluate current content and develop innovative approaches for improvement
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
What will help you thrive in this role? REQUIRED EDUCATIONAL QUALIFICATIONS AND EXPERIENCE:
Bachelor's degree in Electrical Engineering, Mechanical Engineering or any science related field
At least 8 years of relevant experience as effective Technical Writer
Proven ability to quickly learn and understand complex topics, grasp new concepts, technologies, products, test equipment, technical jargons
Previous experience of writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for details
At least 3 years of experience working with design engineering and product management to improve user experience: design, GUI, help refine content and create visuals and diagrams for technical support content
Proven ability to handle multiple projects simultaneously with ability to prioritize
Firm understanding of the systems development life cycle (SDLC)
DESIRED QUALIFICATIONS:
Previous software development experience
Previous product testing experience
Certification through the Society for Technical Communicators
Experience using XML tools to create documentation
Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
#J-18808-Ljbffr