Logo
Summit Tech Partners

ServiceNow CMDB Engineer

Summit Tech Partners, Irving, Texas, United States, 75084

Save Job

Base pay range $85,000.00/yr - $115,000.00/yr

ServiceNow CMDB Engineer Location:

Irving, TX (Onsite, 5 days/week)

Employment Type:

Full-Time, Direct Hire (W2 Only – No sponsorship available)

About the Role We’re seeking a skilled and driven ServiceNow CMDB Engineer to join our team in Irving, TX. This is a hands‑on, onsite role focused on designing, implementing, and maintaining a robust Configuration Management Database (CMDB) aligned with ServiceNow’s Common Service Data Model (CSDM). You’ll play a critical role in enhancing IT operations, asset management, and service delivery across the enterprise.

Responsibilities

Architect, configure, and maintain the ServiceNow CMDB to support ITOM and ITAM initiatives

Implement and optimize CSDM frameworks to ensure data integrity and alignment with business services

Collaborate with cross‑functional teams to define CI classes, relationships, and lifecycle processes

Develop and enforce CMDB governance, data quality standards, and reconciliation rules

Integrate CMDB with discovery tools and external data sources

Support audits, compliance, and reporting requirements related to ITIL processes

Troubleshoot and resolve CMDB‑related issues and performance bottlenecks

Qualifications

3+ years of hands‑on experience with ServiceNow CMDB and CSDM implementation

Strong understanding of ITIL practices and ITOM/ITAM modules

Proven ability to manage CI lifecycle and maintain data accuracy

Experience with ServiceNow Discovery, Service Mapping, and integrations

ServiceNow Certified System Administrator (CSA) or higher certifications preferred

Excellent communication and documentation skills

Must be authorized to work in the U.S. without sponsorship

Competitive compensation package

Benefits

Medical insurance

Vision insurance

401(k)

#J-18808-Ljbffr