Energy Jobline ZR
Revenue Cycle Specialist - Hybrid/Boston, MA in Boston
Energy Jobline ZR, Boston, Massachusetts, us, 02298
About Brook Health
Brook Health delivers care beyond the walls of the doctor’s office. We provide people living with chronic conditions a highly personalized experience enhanced by AI and powered by mobile apps, connected devices, and a team of health coaches and clinicians. Brook helps people achieve their long‑term health goals by supporting smart, daily decisions and partnering with their primary care physicians.
Our product suite includes continuous remote monitoring, population health management tools, and a CDC‑approved diabetes prevention program.
Brook has an intentional, user‑centric culture with high expectations for delivering better health outcomes for patients, providers, and health systems.
Job Overview
The Revenue Cycle Specialist plays a critical role in managing Brook’s end‑to‑end billing and reimbursement processes, ensuring accurate and timely payment for healthcare services. This position requires deep knowledge of healthcare billing, strong analytical and communication skills, and a proactive approach to resolving complex claim and payment issues.
This hybrid position is based in Boston, MA, with regular in‑office collaboration.
Key Responsibilities
Prepare superbills, verify coding accuracy, and submit claims to commercial, Medicare, and Medicaid payors through established electronic billing systems.
Review and analyze denied or underpaid claims, identify patterns, and prepare and submit appeals or corrected claims to maximize revenue recovery.
Verify insurance coverage and benefits, calculate patient responsibility, and communicate balances clearly and professionally to patients.
Monitor and manage outstanding A/R, track collection progress, and generate aging reports to support cash‑flow visibility and forecasting.
Identify root causes of billing delays or rejections, propose process improvements, and collaborate with Finance and Clinical Operations to drive accuracy and efficiency.
Maintain thorough documentation to support audits.
Partner with internal teams—including Clinical Operations, Partner Success, and Finance—to ensure revenue‑cycle alignment with company goals.
Contribute to the refinement of Brook’s billing workflows, automation tools, and reporting mechanisms as the business evolves.
Support additional revenue‑cycle responsibilities as assigned in response to organizational needs or system changes.
Knowledge, Skills & Abilities
Strong understanding of healthcare billing, coding, and claims‑management processes.
Proficiency with EMR/EHR revenue‑cycle modules.
Exceptional attention to detail and accuracy in managing patient and financial data.
Strong written and verbal communication skills for both payor and patient interactions.
Proficiency in Microsoft Excel or Google Sheets for analysis and reporting.
Highly organized and able to prioritize tasks in a fast‑paced, dynamic environment.
Collaborative, solution‑oriented mindset and commitment to continuous improvement.
Experience
Minimum 3 years of accounts‑receivable or billing experience in a healthcare setting.
Epic or Cerner certification strongly preferred.
Medical Billing certification strongly preferred.
High‑school diploma or equivalent required.
Working at Brook
Fast‑paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. Thriving in an environment of change and continuous improvement is a core competency for all team members.
Dynamic roles – We are a small, tight‑knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback, and generally think critically about our processes and care model.
High expectations – We have big goals for the future. We expect dedication and positive collaboration from all our team to achieve them.
Relocation & Visa Information
This position is not eligible for relocation or visa sponsorship. Candidates must live within commuting distance of the office. This is a hybrid role, onsite in the office required weekly along with remote work.
Benefits at Brook Health
In addition to meaningful work in a mission‑driven company, Brook offers a comprehensive benefits package designed to support the medical, financial, and mental health well‑being of employees and their families.
Healthcare Coverage
Employee & Child(ren):
Brook pays 100% of premiums for full‑time employees and their children for Medical, Dental, and Vision coverage.
Spouse/Domestic Partner:
Brook contributes 50% of premiums for coverage of a spouse or domestic partner.
HSA Contribution:
Employees enrolling in our HSA‑eligible medical plan receive a Brook‑funded contribution.
Medical Concierge:
Brook provides a concierge service to help employees and families manage healthcare needs like claims, referrals, and care coordination.
Mental Health & Wellbeing
Mental Health Support:
Brook supplements medical coverage with additional resources. Employees have access to free therapy sessions through Spring Health.
Flexible PTO:
Our PTO program is truly flexible—no accruals and no preset limits. Dedicated sick time and a generous holiday schedule support rest and recovery.
Financial Wellness & Security
Income Protection:
Brook provides Short‑Term and Long‑Term insurance to all full‑time employees.
Life Insurance:
Company‑paid life insurance equal to one time salary, up to a set maximum.
401(k) Retirement Savings:
All employees are automatically enrolled. Brook matches to help grow retirement savings.
Emergency Savings Account (ESA):
Brook matches a portion of employee contributions to build financial resilience.
Recognition & Community
Employee Referral Bonus:
Referral bonus for hiring referred candidates.
Brook Inc is an equal opportunity employer.
We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of marital status, race, religion, gender, sexual orientation, age, disability, national origin, military service status, citizenship, or any other characteristic protected by applicable law. All employment decisions are based on qualifications, merit, and business need.
#J-18808-Ljbffr
Brook Health delivers care beyond the walls of the doctor’s office. We provide people living with chronic conditions a highly personalized experience enhanced by AI and powered by mobile apps, connected devices, and a team of health coaches and clinicians. Brook helps people achieve their long‑term health goals by supporting smart, daily decisions and partnering with their primary care physicians.
Our product suite includes continuous remote monitoring, population health management tools, and a CDC‑approved diabetes prevention program.
Brook has an intentional, user‑centric culture with high expectations for delivering better health outcomes for patients, providers, and health systems.
Job Overview
The Revenue Cycle Specialist plays a critical role in managing Brook’s end‑to‑end billing and reimbursement processes, ensuring accurate and timely payment for healthcare services. This position requires deep knowledge of healthcare billing, strong analytical and communication skills, and a proactive approach to resolving complex claim and payment issues.
This hybrid position is based in Boston, MA, with regular in‑office collaboration.
Key Responsibilities
Prepare superbills, verify coding accuracy, and submit claims to commercial, Medicare, and Medicaid payors through established electronic billing systems.
Review and analyze denied or underpaid claims, identify patterns, and prepare and submit appeals or corrected claims to maximize revenue recovery.
Verify insurance coverage and benefits, calculate patient responsibility, and communicate balances clearly and professionally to patients.
Monitor and manage outstanding A/R, track collection progress, and generate aging reports to support cash‑flow visibility and forecasting.
Identify root causes of billing delays or rejections, propose process improvements, and collaborate with Finance and Clinical Operations to drive accuracy and efficiency.
Maintain thorough documentation to support audits.
Partner with internal teams—including Clinical Operations, Partner Success, and Finance—to ensure revenue‑cycle alignment with company goals.
Contribute to the refinement of Brook’s billing workflows, automation tools, and reporting mechanisms as the business evolves.
Support additional revenue‑cycle responsibilities as assigned in response to organizational needs or system changes.
Knowledge, Skills & Abilities
Strong understanding of healthcare billing, coding, and claims‑management processes.
Proficiency with EMR/EHR revenue‑cycle modules.
Exceptional attention to detail and accuracy in managing patient and financial data.
Strong written and verbal communication skills for both payor and patient interactions.
Proficiency in Microsoft Excel or Google Sheets for analysis and reporting.
Highly organized and able to prioritize tasks in a fast‑paced, dynamic environment.
Collaborative, solution‑oriented mindset and commitment to continuous improvement.
Experience
Minimum 3 years of accounts‑receivable or billing experience in a healthcare setting.
Epic or Cerner certification strongly preferred.
Medical Billing certification strongly preferred.
High‑school diploma or equivalent required.
Working at Brook
Fast‑paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. Thriving in an environment of change and continuous improvement is a core competency for all team members.
Dynamic roles – We are a small, tight‑knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback, and generally think critically about our processes and care model.
High expectations – We have big goals for the future. We expect dedication and positive collaboration from all our team to achieve them.
Relocation & Visa Information
This position is not eligible for relocation or visa sponsorship. Candidates must live within commuting distance of the office. This is a hybrid role, onsite in the office required weekly along with remote work.
Benefits at Brook Health
In addition to meaningful work in a mission‑driven company, Brook offers a comprehensive benefits package designed to support the medical, financial, and mental health well‑being of employees and their families.
Healthcare Coverage
Employee & Child(ren):
Brook pays 100% of premiums for full‑time employees and their children for Medical, Dental, and Vision coverage.
Spouse/Domestic Partner:
Brook contributes 50% of premiums for coverage of a spouse or domestic partner.
HSA Contribution:
Employees enrolling in our HSA‑eligible medical plan receive a Brook‑funded contribution.
Medical Concierge:
Brook provides a concierge service to help employees and families manage healthcare needs like claims, referrals, and care coordination.
Mental Health & Wellbeing
Mental Health Support:
Brook supplements medical coverage with additional resources. Employees have access to free therapy sessions through Spring Health.
Flexible PTO:
Our PTO program is truly flexible—no accruals and no preset limits. Dedicated sick time and a generous holiday schedule support rest and recovery.
Financial Wellness & Security
Income Protection:
Brook provides Short‑Term and Long‑Term insurance to all full‑time employees.
Life Insurance:
Company‑paid life insurance equal to one time salary, up to a set maximum.
401(k) Retirement Savings:
All employees are automatically enrolled. Brook matches to help grow retirement savings.
Emergency Savings Account (ESA):
Brook matches a portion of employee contributions to build financial resilience.
Recognition & Community
Employee Referral Bonus:
Referral bonus for hiring referred candidates.
Brook Inc is an equal opportunity employer.
We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of marital status, race, religion, gender, sexual orientation, age, disability, national origin, military service status, citizenship, or any other characteristic protected by applicable law. All employment decisions are based on qualifications, merit, and business need.
#J-18808-Ljbffr