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CPI USA Inc

Public Safety 911 Emergency Communications Engineer

CPI USA Inc, New York, New York, us, 10261

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Public Safety 911 Emergency Communications Engineer Organization:

Public Safety and Emergency Management Division Work Location:

On‑Site, Downtown New York Work Hours:

Monday–Friday, 35 hours/week (excluding mandatory unpaid meal break) Duration:

1 Year Compensation:

Market Competitive

Must Have Skills

At least 12 years of experience working in a data center or related field support.

8+ years of experience in network support, LAN/WAN troubleshooting.

8+ years of experience in communications routing, transport, and delivery (Wireline, Wireless, VoIP).

8+ years of experience using documentation tools (MS Excel, Visio, Word, etc.).

Substantial knowledge of networking hardware and topologies.

Substantial knowledge of telecommunication cabling standards, and ability to pull and terminate cabling in diverse environments.

Substantial knowledge of computing systems and hardware.

Experience with LEC circuit termination and creation.

Experience with land‑mobile‑radio systems (P25 conventional and trunked networks).

Experience with call routing, selective routing, trunking, and location‑based routing.

Ability to perform physical work related to the job.

Ability to follow detailed job documents.

Willingness to travel within the NYC region to meet customer SLAs.

Willingness to work on‑call, after hours, and weekends when required.

Strong oral, written, and presentation skills; ability to communicate credibly and confidently in clear, concise language.

Desirable Skills / Experience

Bachelor's degree from an accredited college in computer science or related field.

Experience with Emergency Communications infrastructure, systems, applications, and related technologies.

Experience with DMS and ACD systems.

Experience with ANI/ALI services and functionality.

Experience with 9‑1‑1 Call Handling Systems.

Experience with NG9‑1‑1 ESInet call routing.

Experience with SMS, RTT, TCC routing, SMS aggregation.

Experience with third‑party emergency communication system integrations.

Experience with GIS and location‑based identification systems.

Experience with 911‑related TDOS and DDOS risk mitigation.

Additional Information

Seniority level:

Mid‑Senior level

Employment type:

Contract

Job function:

Engineering and Information Technology

Industries:

IT Services and IT Consulting

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