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V-Soft Consulting Group, Inc.

Infrastructure Solutions Architect 2

V-Soft Consulting Group, Inc., Chesterfield Court House, Virginia, United States

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Infrastructure Solutions Architect 2 (Onsite) Primary Location:

Chesterfield, Virginia

Company:

V-Soft Consulting

Education and Experience

Help Desk Support: 5 years

Customer Service: 5 years

Desktop/Laptop/Server Hardware: 5 years

Desktop/Server Applications: 5 years

General Network: 3 years

Hands‑On with Network Equipment: 3 years

Virtualization: 3 years

Backup and Recovery: 3 years

Microsoft Office: 3 years

Highly desired: Cybersecurity: 2 years

Nice to Have

General Database: 2 years

Audio‑Video Support: 2 years

What You’ll Do Job Responsibilities

Respond to Tier 1 & 2 support requests.

Provide exceptional customer service.

Communicate effectively with teammates and customers across varying technical expertise.

Configure and deploy new or replacement desktop/laptop equipment and peripherals.

Respond to all break/fix requests for end‑user resources.

Support team efforts to improve cybersecurity controls and defenses.

Support team efforts for threat hunting and mitigation.

Manage time and resource constraints.

Maintain up‑to‑date project and architecture documentation.

Maintain up‑to‑date inventory and maintenance records.

Monitor system resources for server/service anomalies.

Maintain detailed change history of changes.

Resolve connection issues between users and resources.

Contact Qualified candidates should send their resumes to

pmaraty@vsoftconsulting.com .

Equal Employment Opportunity V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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