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SAP OTC Lead - Onsite | Newark, CA

Jobs via Dice, Newark, California, United States, 94560

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SAP OTC Lead - Onsite | Newark, CA We’re looking for a seasoned SAP OTC Lead to drive our Service (Work Orders & Parts) transformation on S/4HANA. This role will lead end-to-end service order processes from Salesforce migrations to pricing and billing integration and ensure clean, scalable operations across systems.

Key Responsibilities

Lead Service OTC on S/4HANA (S/4HANA Service / former CS + SD): service orders, job codes, parts lists, markups, returns/RMA, and billing.

Migrate work orders & part orders from Salesforce into SAP; fix data model, pricing, and ATP/parts distribution.

Establish E2E documentation for work order pick/ship billing FI postings; define exceptions/backorders.

Partner with FI for revenue recognition and ensure condition records reflect accurate markups/charges.

Direct SI teams on configuration, outputs, IDoc/EDI, and large‑scale monitoring/exception handling.

Ideal Profile

15+ years of SD/Service experience.

Deep background in service parts / after‑sales processes.

Skilled in leading workshops, writing precise functional specifications, and holding vendors accountable.

Location: Newark, CA | Employment type: Full‑time | Seniority level: Mid‑Senior | Job function: Information Technology | Industry: Software Development.

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