Rx.Health (Commure Engage)
Senior Operations Manager, Healthcare Billing/Denials Operations
Rx.Health (Commure Engage), Mountain View, California, us, 94039
Senior Operations Manager, Healthcare Billing/Denials Operations
At Commure, we simplify healthcare through AI‑driven solutions. The Senior Operations Manager will lead high‑impact process improvements focused on denials management and claims optimization. This full‑time position is based on‑site in Mountain View, CA.
About the Role We’re seeking a strategic, builder‑mindful leader to own cross‑functional initiatives that reduce denials, improve revenue capture, and drive scalable operational improvements across a broad client portfolio.
What You’ll Do
Lead Denials Management Strategy: Oversee the claims lifecycle from post‑submission to resolution, and design scalable solutions that reduce friction and revenue loss.
Drive Root Cause Analysis: Investigate systemic issues behind denials and implement preventative solutions to improve operational efficiency.
Own Key Operational Metrics: Manage throughput, denial rates, and other metrics for high‑profile client accounts; use data to surface insights and drive continuous improvement.
Build and Scale Processes: Design repeatable, automated workflows that enable operational scale and reduce manual effort, collaborating with product and engineering on internal tooling.
Client Partnership: Serve as a subject matter expert for critical accounts, partnering with account managers and clients to troubleshoot issues and implement operational improvements.
What You Have
4+ years in healthcare operations, revenue cycle management, healthcare consulting, or related roles—experience in high‑growth or tech‑enabled healthcare environments is a plus.
Strong analytical skills; proficient in Excel and SQL preferred.
Operational leadership experience with a track record of managing cross‑functional initiatives and improving process performance at scale.
Systems thinker—able to zoom out to see patterns and zoom in to identify root causes.
Ownership mindset: hold yourself and others to high standards and take accountability for results.
Excellent communicator—able to translate complexity into clarity for internal stakeholders and external clients.
Bias for action—thrives in fast‑paced environments and comfortable navigating ambiguity.
Compensation $120,000 – $150,000
Diversity & Inclusion Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience and believe that great people can always find a place. Reasonable accommodations are provided throughout the application process.
Contact & Security Notice Please be aware that all official communication from us will come exclusively from email addresses ending in
@getathelas.com ,
@commure.com
or
@augmedix.com . Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, protecting assets from unauthorized access, disclosure, modification, destruction or interference, and will report any confirmed or potential events to the information security office.
#J-18808-Ljbffr
About the Role We’re seeking a strategic, builder‑mindful leader to own cross‑functional initiatives that reduce denials, improve revenue capture, and drive scalable operational improvements across a broad client portfolio.
What You’ll Do
Lead Denials Management Strategy: Oversee the claims lifecycle from post‑submission to resolution, and design scalable solutions that reduce friction and revenue loss.
Drive Root Cause Analysis: Investigate systemic issues behind denials and implement preventative solutions to improve operational efficiency.
Own Key Operational Metrics: Manage throughput, denial rates, and other metrics for high‑profile client accounts; use data to surface insights and drive continuous improvement.
Build and Scale Processes: Design repeatable, automated workflows that enable operational scale and reduce manual effort, collaborating with product and engineering on internal tooling.
Client Partnership: Serve as a subject matter expert for critical accounts, partnering with account managers and clients to troubleshoot issues and implement operational improvements.
What You Have
4+ years in healthcare operations, revenue cycle management, healthcare consulting, or related roles—experience in high‑growth or tech‑enabled healthcare environments is a plus.
Strong analytical skills; proficient in Excel and SQL preferred.
Operational leadership experience with a track record of managing cross‑functional initiatives and improving process performance at scale.
Systems thinker—able to zoom out to see patterns and zoom in to identify root causes.
Ownership mindset: hold yourself and others to high standards and take accountability for results.
Excellent communicator—able to translate complexity into clarity for internal stakeholders and external clients.
Bias for action—thrives in fast‑paced environments and comfortable navigating ambiguity.
Compensation $120,000 – $150,000
Diversity & Inclusion Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience and believe that great people can always find a place. Reasonable accommodations are provided throughout the application process.
Contact & Security Notice Please be aware that all official communication from us will come exclusively from email addresses ending in
@getathelas.com ,
@commure.com
or
@augmedix.com . Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, protecting assets from unauthorized access, disclosure, modification, destruction or interference, and will report any confirmed or potential events to the information security office.
#J-18808-Ljbffr