California State University, Fullerton
Technology Support Specialist II
California State University, Fullerton, Fullerton, California, United States, 92632
Join to apply for the
Technology Support Specialist II
role at
California State University, Fullerton .
Job Title Technology Support Specialist II
Department Geological Sciences, College of Natural Sciences and Mathematics (NSM)
Classification Technology Support Specialist II
Salary Range Classification Range $5,787 - $8,430 per month (anticipated not to exceed $5,787 - $6,448 per month)
Appointment Type Ongoing
Time Base Full Time
Work Schedule Monday – Friday, 8:00 AM – 5:00 PM
About CSUF Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and serves more than 43,000 students. As a leading campus of the California State University system, the university is an intellectual and cultural hub that drives workforce and economic development. The institution provides robust support programs and invests in staff growth through orientations, training, and professional development. Titan Community members have access to campus resources such as the Grand Central Art Center, Arboretum, Clayes Performing Arts Center, Titan Athletics, Titan Recreation Center, and Employee Wellness Program.
Job Summary Technology Support Specialists II play a pivotal role in ensuring the seamless operation, security, and innovation of the department’s technology infrastructure. The role provides high‑level support to faculty, staff, and students across Windows and Mac environments, offers consultative assistance, training, and recommendations on emerging technologies that support teaching, research, and administrative functions.
About The Position The College of Natural Sciences and Mathematics is seeking an exceptional individual to join the Geological Sciences team. The ideal candidate brings a positive attitude, active energy, and a commitment to inclusivity, openness, flexibility, integrity, and kindness.
Key Responsibilities
Consultative support and training for approximately 21 tenure‑track and part‑time faculty, 20 graduate students, 95 majors, and over 1,500 total student enrollment.
Installation, configuration, and maintenance of a wide range of applications, network systems, databases, and departmental hardware such as computers, printers, and plotters.
Management and maintenance of departmental computer labs, smart classrooms, and servers, including daily backups, system upgrades, and security protocols.
Development and maintenance of departmental templates, digital displays, and databases (e.g., Alumni database). Liaison between the department and campus‑wide IT services.
Design, maintenance, and administration of departmental websites and web servers, collecting and analyzing user data for continuous improvement.
Creation of user documentation and tutorials; delivery of in‑person or remote training sessions for users.
Coordination of procurement of IT‑related equipment and services, managing purchasing workflows from requisition to reconciliation.
Other duties assigned as needed.
Essential Qualifications
Bachelor’s degree in a related field and two years of relevant experience (or substitution of academic experience for education).
Professional technical support and troubleshooting skills, including complex hardware and software issues.
Knowledge of network connectivity, server administration, and system troubleshooting.
Strong consultative skills to assess user needs and provide appropriate technology support.
Organizational, communication, interpersonal, and analytical skills required to plan, complete, and present technical information clearly.
Proficiency in applicable software or technology systems.
Knowledge of university policies, data needs, and data privacy regulations.
Background check (including criminal records) must be completed satisfactorily.
Preferred Qualifications
Knowledge of educational computing systems and educational multimedia and application software.
Understanding of college business processes.
Effective communication with the college community.
Ability to provide instructional training to faculty, staff, and students.
Special Working Conditions Provided possible accommodations for qualified applicants with disabilities who self‑disclose.
Legal and Equal Opportunity Statements California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. The institution is an equal opportunity employer that prohibits discrimination based on race, sex, color, ethnicity, national origin, religion, disability, sexual orientation, gender identity, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self‑disclose. Californians students working in any manner will be in compliance with the California Child Abuse and Neglect Reporting Act and relevant CSU policies.
#J-18808-Ljbffr
Technology Support Specialist II
role at
California State University, Fullerton .
Job Title Technology Support Specialist II
Department Geological Sciences, College of Natural Sciences and Mathematics (NSM)
Classification Technology Support Specialist II
Salary Range Classification Range $5,787 - $8,430 per month (anticipated not to exceed $5,787 - $6,448 per month)
Appointment Type Ongoing
Time Base Full Time
Work Schedule Monday – Friday, 8:00 AM – 5:00 PM
About CSUF Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and serves more than 43,000 students. As a leading campus of the California State University system, the university is an intellectual and cultural hub that drives workforce and economic development. The institution provides robust support programs and invests in staff growth through orientations, training, and professional development. Titan Community members have access to campus resources such as the Grand Central Art Center, Arboretum, Clayes Performing Arts Center, Titan Athletics, Titan Recreation Center, and Employee Wellness Program.
Job Summary Technology Support Specialists II play a pivotal role in ensuring the seamless operation, security, and innovation of the department’s technology infrastructure. The role provides high‑level support to faculty, staff, and students across Windows and Mac environments, offers consultative assistance, training, and recommendations on emerging technologies that support teaching, research, and administrative functions.
About The Position The College of Natural Sciences and Mathematics is seeking an exceptional individual to join the Geological Sciences team. The ideal candidate brings a positive attitude, active energy, and a commitment to inclusivity, openness, flexibility, integrity, and kindness.
Key Responsibilities
Consultative support and training for approximately 21 tenure‑track and part‑time faculty, 20 graduate students, 95 majors, and over 1,500 total student enrollment.
Installation, configuration, and maintenance of a wide range of applications, network systems, databases, and departmental hardware such as computers, printers, and plotters.
Management and maintenance of departmental computer labs, smart classrooms, and servers, including daily backups, system upgrades, and security protocols.
Development and maintenance of departmental templates, digital displays, and databases (e.g., Alumni database). Liaison between the department and campus‑wide IT services.
Design, maintenance, and administration of departmental websites and web servers, collecting and analyzing user data for continuous improvement.
Creation of user documentation and tutorials; delivery of in‑person or remote training sessions for users.
Coordination of procurement of IT‑related equipment and services, managing purchasing workflows from requisition to reconciliation.
Other duties assigned as needed.
Essential Qualifications
Bachelor’s degree in a related field and two years of relevant experience (or substitution of academic experience for education).
Professional technical support and troubleshooting skills, including complex hardware and software issues.
Knowledge of network connectivity, server administration, and system troubleshooting.
Strong consultative skills to assess user needs and provide appropriate technology support.
Organizational, communication, interpersonal, and analytical skills required to plan, complete, and present technical information clearly.
Proficiency in applicable software or technology systems.
Knowledge of university policies, data needs, and data privacy regulations.
Background check (including criminal records) must be completed satisfactorily.
Preferred Qualifications
Knowledge of educational computing systems and educational multimedia and application software.
Understanding of college business processes.
Effective communication with the college community.
Ability to provide instructional training to faculty, staff, and students.
Special Working Conditions Provided possible accommodations for qualified applicants with disabilities who self‑disclose.
Legal and Equal Opportunity Statements California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. The institution is an equal opportunity employer that prohibits discrimination based on race, sex, color, ethnicity, national origin, religion, disability, sexual orientation, gender identity, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self‑disclose. Californians students working in any manner will be in compliance with the California Child Abuse and Neglect Reporting Act and relevant CSU policies.
#J-18808-Ljbffr