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Cooper University Health Care

APPLICATIONS ANALYST II

Cooper University Health Care, Camden, New Jersey, United States, 08100

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About Us At

Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. We offer competitive rates and compensation programs, and our comprehensive benefits include health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and career growth opportunities through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Implement new systems, enhance and/or upgrade existing systems, system optimization, and new feature/function implementation.

Analyze, diagnose, and implement system and process changes.

Act as the application subject matter expert (SME) when assigned to project teams.

Ensure system changes follow change management procedures and protocols.

Work with cross‑functional teams and Cooper clients by providing education on system functionality and configuring new tools to increase end‑user productivity within the application.

Consistently meet project deadlines and go the extra mile to ensure dates are met.

Serve as a liaison between end users, subject matter experts, and technical support.

Provide on‑call support 24/7.

Monitor queues, event logs, and brokers, and perform maintenance as required.

Monitor interfaces with external systems.

Create ad‑hoc reports per user specifications.

QA/triage tickets and testing.

Develop, plan, and execute testing for supported applications.

Create and maintain test scripts in support of new installations, projects, and/or system updates.

Maintain support documentation, service desk routing, and knowledge base entries.

Communicate all necessary application changes, enhancements, and procedures to all necessary internal department teams.

Document and revise system design procedures, test procedures, and quality standards.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Information Technology

Industry: Hospitals and Health Care

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