MoneyGram
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Sr Consumer Insights Manager
role at
MoneyGram .
At MoneyGram, we’re combining the strength of a trusted global brand with the agility of a tech‑forward, growth‑driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we’ve built a foundation of stability and trust to help millions of people across the world send funds quickly, securely, and affordably.
About The Role We’re leveling up our understanding of our customers’ needs & perspectives—and we’re hiring a Senior Consumer Insights Manager to help make it happen. Reporting to the Director of Marketing Analytics, this role will bring a customer‑centric perspective & rigorous research insights to inform decisions across marketing, product, sales, and the broader business. Your work will directly impact how we reach and serve millions of users worldwide.
What You Will Do
Lead qualitative & quantitative consumer insights & market research efforts as a member of the Marketing Analytics team.
Design & field research in partnership with internal stakeholders & external market research consultants.
Champion customer centricity in our marketing organization—represent the voice of the customer in marketing, product, and other conversations.
Uncover new ways of understanding our customers—collaborating with Marketing Analysts & Data Scientists to make qualitative & quantitative market research findings actionable.
Partner across the business—from Product, Pricing, Analytics, Finance, CRM, and Regional Marketing—to reveal consumer insights that drive growth strategies, audience segmentation, and full‑funnel performance.
Translate complex data into actionable insights and present findings to stakeholders at all levels of the business.
What We Are Looking For
5 years of experience in consumer insights or market research with a Bachelor’s degree, 3 years with a Master’s degree, or a PhD.
Experience with survey & other quantitative market research techniques.
Experience in qualitative research methods.
Bilingual proficiency required; English/Spanish or English/French strongly preferred, proficiency in additional languages is a plus to connect with our global customer audience.
Understanding of global migration dynamics.
Ability to connect with & represent the voice of diverse cultural communities.
Excellent communication skills with the ability to explain complex data concepts to non‑technical stakeholders.
Strong understanding of how cultural and economic factors shape consumer behavior.
Location Remote, United States.
Benefits
Remote‑first flexibility.
Generous PTO.
13 Paid Holidays.
Medical / Dental / Vision Insurance.
Life, Disability, and other benefits.
401k with competitive employer match.
Community Service Days.
Generous parental leave.
Compensation Anticipated Base Pay: $120,000 - $170,000 + participation in our annual bonus plan.
Legal & Eligibility MoneyGram does not sponsor US work authorizations for this position, including H‑1B, O‑1, and TN. MoneyGram also does not hire F‑1s working on EAD for this position.
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry‑leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people.
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Sr Consumer Insights Manager
role at
MoneyGram .
At MoneyGram, we’re combining the strength of a trusted global brand with the agility of a tech‑forward, growth‑driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we’ve built a foundation of stability and trust to help millions of people across the world send funds quickly, securely, and affordably.
About The Role We’re leveling up our understanding of our customers’ needs & perspectives—and we’re hiring a Senior Consumer Insights Manager to help make it happen. Reporting to the Director of Marketing Analytics, this role will bring a customer‑centric perspective & rigorous research insights to inform decisions across marketing, product, sales, and the broader business. Your work will directly impact how we reach and serve millions of users worldwide.
What You Will Do
Lead qualitative & quantitative consumer insights & market research efforts as a member of the Marketing Analytics team.
Design & field research in partnership with internal stakeholders & external market research consultants.
Champion customer centricity in our marketing organization—represent the voice of the customer in marketing, product, and other conversations.
Uncover new ways of understanding our customers—collaborating with Marketing Analysts & Data Scientists to make qualitative & quantitative market research findings actionable.
Partner across the business—from Product, Pricing, Analytics, Finance, CRM, and Regional Marketing—to reveal consumer insights that drive growth strategies, audience segmentation, and full‑funnel performance.
Translate complex data into actionable insights and present findings to stakeholders at all levels of the business.
What We Are Looking For
5 years of experience in consumer insights or market research with a Bachelor’s degree, 3 years with a Master’s degree, or a PhD.
Experience with survey & other quantitative market research techniques.
Experience in qualitative research methods.
Bilingual proficiency required; English/Spanish or English/French strongly preferred, proficiency in additional languages is a plus to connect with our global customer audience.
Understanding of global migration dynamics.
Ability to connect with & represent the voice of diverse cultural communities.
Excellent communication skills with the ability to explain complex data concepts to non‑technical stakeholders.
Strong understanding of how cultural and economic factors shape consumer behavior.
Location Remote, United States.
Benefits
Remote‑first flexibility.
Generous PTO.
13 Paid Holidays.
Medical / Dental / Vision Insurance.
Life, Disability, and other benefits.
401k with competitive employer match.
Community Service Days.
Generous parental leave.
Compensation Anticipated Base Pay: $120,000 - $170,000 + participation in our annual bonus plan.
Legal & Eligibility MoneyGram does not sponsor US work authorizations for this position, including H‑1B, O‑1, and TN. MoneyGram also does not hire F‑1s working on EAD for this position.
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry‑leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people.
#J-18808-Ljbffr