Energy Jobline ZR
Technical Support Specialist in San Mateo
Energy Jobline ZR, San Mateo, California, United States, 94409
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Job Description Source One is a staffing services company and we’re currently looking for the following individuals to work for an autonomous vehicle (AV) company in Foster City, CA.
Title:
TeleOperations Specialist (Technical Support) Location:
Foster City, CA (fully on-site) Pay Range:
$29/hr (W‑2) plus benefits (listed below)
Various Shifts Available: Hours:
7:30 AM – 4:00 PM or 3:30 PM – 12:00 AM Days:
Multiple shifts available (Mon‑Fri, Wed‑Sun, Thurs‑Mon, Fri‑Tues OR Sun‑Thurs)
Our client is an innovative, on-demand autonomous ride‑hailing company hiring multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self‑driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.
As a TeleOperations Operator, you will be the “human‑in‑the‑loop,” bridging the gap between autonomous driving systems and real‑world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.
Responsibilities
Oversee a fleet of autonomous vehicles in real‑time, providing remote guidance when necessary to ensure safe operation.
Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines.
Assist in gathering performance metrics and reporting observations to improve system functionality.
Work cross‑functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface.
Follow company protocols and regulatory requirements to maintain high operational standards.
Requirements
2+ years of experience in operations, technical support, software testing, or a similar field.
Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles.
Excellent driving history and no criminal history.
Excellent written and verbal communication skills.
Willingness to work flexible shift hours.
Bonus Qualifications
Experience with QA testing or working in the autonomous vehicle industry.
Bachelor’s degree in STEM, analytics, or related field.
Basic understanding of data analysis to help build out and analyze metrics.
Strong familiarity with video‑game‑style controls or simulation software.
Benefits
Pre‑tax commuter benefits.
Employer‑subsidized health care benefits.
Flexible Spending Account for healthcare‑related costs.
Short‑ and long‑term coverage and life insurance.
401(k) package.
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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job Description Source One is a staffing services company and we’re currently looking for the following individuals to work for an autonomous vehicle (AV) company in Foster City, CA.
Title:
TeleOperations Specialist (Technical Support) Location:
Foster City, CA (fully on-site) Pay Range:
$29/hr (W‑2) plus benefits (listed below)
Various Shifts Available: Hours:
7:30 AM – 4:00 PM or 3:30 PM – 12:00 AM Days:
Multiple shifts available (Mon‑Fri, Wed‑Sun, Thurs‑Mon, Fri‑Tues OR Sun‑Thurs)
Our client is an innovative, on-demand autonomous ride‑hailing company hiring multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self‑driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.
As a TeleOperations Operator, you will be the “human‑in‑the‑loop,” bridging the gap between autonomous driving systems and real‑world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.
Responsibilities
Oversee a fleet of autonomous vehicles in real‑time, providing remote guidance when necessary to ensure safe operation.
Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines.
Assist in gathering performance metrics and reporting observations to improve system functionality.
Work cross‑functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface.
Follow company protocols and regulatory requirements to maintain high operational standards.
Requirements
2+ years of experience in operations, technical support, software testing, or a similar field.
Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles.
Excellent driving history and no criminal history.
Excellent written and verbal communication skills.
Willingness to work flexible shift hours.
Bonus Qualifications
Experience with QA testing or working in the autonomous vehicle industry.
Bachelor’s degree in STEM, analytics, or related field.
Basic understanding of data analysis to help build out and analyze metrics.
Strong familiarity with video‑game‑style controls or simulation software.
Benefits
Pre‑tax commuter benefits.
Employer‑subsidized health care benefits.
Flexible Spending Account for healthcare‑related costs.
Short‑ and long‑term coverage and life insurance.
401(k) package.
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