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The Little Nell

Restaurant General Manager - Ajax Tavern

The Little Nell, Aspen, Colorado, us, 81612

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Company Description The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America's most famous mountain town. The property is a Relais & Châteaux resort, consistently recognized for its award-winning wine and culinary programs and dedicated service. It boasts two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ – a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season guests have access to a slopeside ski concierge and numerous winter adventures. In summer months guests enjoy lush gardens along with off‑road adventures, stargazing, fly fishing and mountaintop yoga; plus a pool, hot tub and health center year‑round. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five‑Star hotel since 1995, a AAA Five‑Star hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequent nominations for its Outstanding Wine Program by the James Beard Foundation.

Job Description The Restaurant General Manager is responsible for overseeing the daily operations, financial performance, and guest experience of the restaurant and bar. This leadership role ensures exceptional service, high‑quality food and beverage offerings, and a well‑trained, motivated team while driving revenue growth, controlling costs, and upholding brand standards. This position reports to the Director of Food & Beverage.

The budgeted salary range for this position is $95,000 - $105,000. Actual pay will be dependent on budget and experience.

Job Posting Deadline Applications for this position will be accepted until November 16, 2025

Essential Job Functions / Key Job Responsibilities

Oversee daily restaurant and bar operations to ensure efficiency, profitability, and exceptional guest experiences

Lead, train, and develop front of house restaurant team to maintain high service and quality standards

Monitor financial performance, including revenue, costs, and profitability, while implementing strategies for growth

Ensure compliance with health, safety, and sanitation regulations, as well as brand and company standards

Develop and maintain relationships with guests, addressing concerns and enhancing customer satisfaction

Collaborate with the culinary team to refine menus, optimize food costs, and ensure consistency in quality

Manage inventory, purchasing, and vendor relationships to control costs and maintain adequate supplies

Drive sales and marketing efforts, including promotions, events, and partnerships to attract guests

Oversee scheduling and labor management to balance operational needs with labor cost control

Analyze guest feedback and operational data to implement continuous improvements

Collaborate with hotel leadership to align restaurant operations with overall business objectives

Foster a positive workplace culture that emphasizes teamwork, accountability, and professional growth

Other duties as assigned

Qualifications Education & Experience Requirements

Bachelor’s degree in Hospitality Management or related degree preferred

7 plus years’ experience in restaurant management, preferably in upscale high volume full‑service operations

Knowledge, Skills & Abilities

Extensive knowledge of restaurant and bar operations, including front‑and‑back‑of‑house functions

Proficient knowledge in Microsoft Word, Excel and PowerPoint

Strong leadership and team management skills with the ability to motivate and develop staff

Strong financial acumen, including budgeting, forecasting, cost control, and P&L management

Excellent customer service and problem‑solving skills to enhance guest satisfaction

Ability to analyze data, identify trends, and implement operational improvements

Strong understanding of food and beverage industry standards, trends, and best practices

Proficient in restaurant POS systems, reservation platforms, and basic office software

Proficient knowledge of health, safety, and sanitation regulations in the hospitality industry

Proficient and effective communication skills for team leadership, guest interactions, and stakeholder engagement

Ability to develop and execute marketing and promotional strategies to drive revenue

Strong time management and organizational skills to oversee multiple priorities

Strong conflict resolution and decision‑making skills to handle challenges effectively

Ability to work flexible hours, including nights, weekends, and holidays as needed

Additional Information Work Environment & Physical Demands

Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time

Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces

Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50 lbs.)

Job Benefits This position is classified as a regular full‑time position eligible for the following benefits:

Health, Dental and Vision Insurance Programs

Flexible Spending Account Programs

Life Insurance Programs

Paid Time Off Programs

Paid Leave Programs

401(k) Savings Plan

Employee Ski Pass and Dependent Ski Passes

Other company perks

To request accommodation during the application and interviewing process, please contact Human Resources at 970‑300‑7700.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever‑evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

Aspen One participates in E-Verify.

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