ShyftOff
About ShyftOff
ShyftOff is reshaping how companies run contact center operations. Our
Agentic Workforce Delivery Platform™
blends AI and human talent to help organizations scale their customer support with
speed, precision, and flexibility . We’re building the future of
workforce orchestration
— where teams can launch, manage, and optimize an intelligent workforce that adapts to business needs in real time.
Why this role exists We’re growing rapidly and expanding the capabilities of our platform. To keep pace, we need a
hands‑on Full Stack Engineer
who loves
building scalable systems ,
shipping high‑quality product , and solving complex technical challenges that directly impact customers.
You’ll work across the
full stack
— from architecting backend services to building intuitive front‑end experiences — and collaborate closely with product and engineering leadership to bring ideas to life.
This is a role for someone who
takes ownership ,
moves with urgency , and thrives in the energy of a
high‑growth startup .
What you’ll do Build & Ship Product Features
Design, build, and ship
features across the full stack with a focus on
performance, reliability, and scalability .
Contribute to
architecture decisions
and help evolve the platform as we scale.
Write
clean, maintainable code
with thoughtful test coverage and documentation.
Engineering Excellence & Execution
Collaborate with engineering, product, and design to
translate requirements into technical solutions .
Break down complex problems
into clear scopes and deliver iteratively.
Participate in
code reviews , share knowledge, and help raise the bar for engineering quality.
Platform & Infrastructure
Work with
modern, cloud‑native infrastructure
and help strengthen our platform foundation as we grow.
Contribute to improving
developer tooling , deployment workflows, and system observability.
Impact & Customer Mindset
Understand how customers use the platform and build with
usability, clarity, and automation
in mind.
Help
monitor product performance
and address issues before they impact users.
You might be a fit if you…
Have
3+ years of experience shipping production SaaS applications .
Are comfortable working
across the stack
— front‑end, back‑end, APIs, and cloud.
Take pride in building
reliable, scalable systems
and feel
ownership
over what you ship.
Thrive in a fast‑paced startup environment
where you move quickly, collaborate tightly, and embrace iteration.
Communicate clearly
with engineers, product, and cross‑functional partners.
Bonus points if you have:
Experience with
workforce management ,
contact center technology , or
AI‑driven platforms .
Built products for
operational teams
or workflow‑heavy environments.
Worked in a
high‑growth or early‑stage startup
( Our Stack (You don’t need to know everything here, but you should be comfortable diving in and learning quickly.)
Frontend:
Vue.js, React + Next.js
Backend:
FastAPI
Data : PostgreSQL
Cloud : ECS, EC2, Lambda, RDS, S3
Tools : n8n, Cursor, Github Copilot, ChatGPT
Why ShyftOff This is a chance to join a
fast‑growing startup
building a
category‑defining product . You’ll have the space to take
ownership , influence how we scale, and see your work make an impact quickly.
#J-18808-Ljbffr
Agentic Workforce Delivery Platform™
blends AI and human talent to help organizations scale their customer support with
speed, precision, and flexibility . We’re building the future of
workforce orchestration
— where teams can launch, manage, and optimize an intelligent workforce that adapts to business needs in real time.
Why this role exists We’re growing rapidly and expanding the capabilities of our platform. To keep pace, we need a
hands‑on Full Stack Engineer
who loves
building scalable systems ,
shipping high‑quality product , and solving complex technical challenges that directly impact customers.
You’ll work across the
full stack
— from architecting backend services to building intuitive front‑end experiences — and collaborate closely with product and engineering leadership to bring ideas to life.
This is a role for someone who
takes ownership ,
moves with urgency , and thrives in the energy of a
high‑growth startup .
What you’ll do Build & Ship Product Features
Design, build, and ship
features across the full stack with a focus on
performance, reliability, and scalability .
Contribute to
architecture decisions
and help evolve the platform as we scale.
Write
clean, maintainable code
with thoughtful test coverage and documentation.
Engineering Excellence & Execution
Collaborate with engineering, product, and design to
translate requirements into technical solutions .
Break down complex problems
into clear scopes and deliver iteratively.
Participate in
code reviews , share knowledge, and help raise the bar for engineering quality.
Platform & Infrastructure
Work with
modern, cloud‑native infrastructure
and help strengthen our platform foundation as we grow.
Contribute to improving
developer tooling , deployment workflows, and system observability.
Impact & Customer Mindset
Understand how customers use the platform and build with
usability, clarity, and automation
in mind.
Help
monitor product performance
and address issues before they impact users.
You might be a fit if you…
Have
3+ years of experience shipping production SaaS applications .
Are comfortable working
across the stack
— front‑end, back‑end, APIs, and cloud.
Take pride in building
reliable, scalable systems
and feel
ownership
over what you ship.
Thrive in a fast‑paced startup environment
where you move quickly, collaborate tightly, and embrace iteration.
Communicate clearly
with engineers, product, and cross‑functional partners.
Bonus points if you have:
Experience with
workforce management ,
contact center technology , or
AI‑driven platforms .
Built products for
operational teams
or workflow‑heavy environments.
Worked in a
high‑growth or early‑stage startup
( Our Stack (You don’t need to know everything here, but you should be comfortable diving in and learning quickly.)
Frontend:
Vue.js, React + Next.js
Backend:
FastAPI
Data : PostgreSQL
Cloud : ECS, EC2, Lambda, RDS, S3
Tools : n8n, Cursor, Github Copilot, ChatGPT
Why ShyftOff This is a chance to join a
fast‑growing startup
building a
category‑defining product . You’ll have the space to take
ownership , influence how we scale, and see your work make an impact quickly.
#J-18808-Ljbffr