Leidos
Description
Leidos is seeking a MacOS System Administrator to be part of the mission solution and help lead SSA’s Digital Modernization Strategy. Join one of our high‑performing teams responsible for building out enterprise-level Apple mobile device management, supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. We are a team of forward‑looking professionals in need of a strong candidate with *these key required skills*: iOS/macOS Support (Sonoma/Sequoia), Jamf Pro, Jamf Composer, install of hardware and software, incident/ticketing system.
Selected candidate must be willing to work on‑site in Woodlawn, MD 5 days a week.
If this sounds like a mission you want to be a part of, keep reading!
TEAM CULTURE Your passion and values might be a good fit for our teams if you answer “yes” to the following questions:
Are you looking for a company that puts employees first, with a focus on career, flexibility, and well‑being?
Do you enjoy collaborating with colleagues and teammates and believe that the best ideas are fostered in an inclusive environment?
Are you searching for a team with a strong sense of ownership, urgency, and drive for daily mission success?
Are you comfortable with proactive outward communication and technical leadership?
Do you enjoy being a catalyst, solving complex problems, and providing innovative solutions?
Do you have the flexibility, creativity, and resilience to pivot the mission for success?
Do you have the courage to make tough ethical decisions with pride, transparency, and respect?
MENTORSHIP & CAREER GROWTH Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced team members will be assigned to new hires for one‑on‑one mentoring, collaborative reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.
DAY TO DAY RESPONSIBILITIES Every position we take is more rewarding when you know the why behind it. If your passion is enabling life‑changing service to those around you, this is the place for you. Find your passion in a team environment where all members are valued regardless of contractor or employee status.
Build, maintain, automate, ensure reliability, and implement Mobile Device Management (MDM) solutions using system engineering best practices and the latest technologies: Jamf Pro, and Microsoft Intune.
Use MDM solutions (Jamf Pro, Intune) to enroll, configure, secure, and manage devices.
Build custom packages (Jamf Composer) to install software per organizational requirements.
Use strong problem‑solving skills and excellent customer service skills to troubleshoot onsite and remote user issues.
Assist in the acquisition, installation, testing and evaluation of Apple/macOS hardware and software.
Install, configure, and troubleshoot Mac books and iOS devices.
Track inventory, including the location of all systems, software releases, and telecommunications equipment.
Evaluate new software packages, Microsoft 365, JAMF, or Apple features and capabilities and make recommendations for their adoption.
Create technical documentation in Confluence or SharePoint. Resolve and document work on incident tickets in Jira/ServiceNow.
Brief management, customer, team, or vendors using written and oral skills at appropriate technical level for audience.
All other duties as assigned or directed.
FOUNDATION FOR SUCCESS (Basic Qualifications)
Bachelor’s Degree in Computer Science, Mathematics, Engineering or a related field. Additional years of experience may be substituted in lieu of degree.
2 years of combined experience managing Apple/macOS, iOS, iPad OS hardware and software.
2 years of experience with MDM solutions (Jamf Pro, Jamf Composer, Intune).
Must be able to obtain and maintain a Public Trust. Contract requirement.
FACTORS TO HELP YOU SHINE (Required Skills)
Solid experience implementing device management, application management, and compliance management using Jamf Pro, Jamf Composer, and Microsoft Intune.
Experience troubleshooting hardware/software interface and interoperability problems related to system patches, updates and enhancements on macOS, iOS, iPad OS devices.
Experience with imaging, configuring, deploying, and troubleshooting Mac books, iPads, and iPhones.
Experience with automation and scripting using tools such as AppleScript, Shell Scripts, Automator, or Launchd.
Solid experience with Active Directory for user and group management, and problem diagnosis/resolution.
Extensive knowledge of Mac OS operating systems, system configurations, and troubleshooting.
Knowledge of network protocols, VPN configurations, SSL certificates, and integration of Mac systems in mixed OS environments.
Experience providing technical support and customer service directly to users.
Ability to lift, move, and set up workstations; ability to lift up to 50 lbs.; Ability to drive less than 10 miles between RMB, PEB and Leidos buildings.
Excellent written and verbal communication skills.
HOW TO STAND OUT FROM THE CROWD (Desired Skills)
JAMF certification and/or other Apple Certifications.
Basic understanding of MECM/SCCM and imaging process. Experience implementing Microsoft Windows patches and security controls.
Hands‑on experience administering/troubleshooting Windows Server (Windows Server 2019/2022) and installing/maintaining software on server.
Experience working with government or highly regulated customers.
Are you an U.S. citizen or U.S. resident and think you might fit? We recommend you apply and start the conversation today! Join us in supporting our SSA contracts in Woodlawn, Maryland.
Pay Range Pay Range: $57,850.00 - $104,575.00
About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025.
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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Leidos is seeking a MacOS System Administrator to be part of the mission solution and help lead SSA’s Digital Modernization Strategy. Join one of our high‑performing teams responsible for building out enterprise-level Apple mobile device management, supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. We are a team of forward‑looking professionals in need of a strong candidate with *these key required skills*: iOS/macOS Support (Sonoma/Sequoia), Jamf Pro, Jamf Composer, install of hardware and software, incident/ticketing system.
Selected candidate must be willing to work on‑site in Woodlawn, MD 5 days a week.
If this sounds like a mission you want to be a part of, keep reading!
TEAM CULTURE Your passion and values might be a good fit for our teams if you answer “yes” to the following questions:
Are you looking for a company that puts employees first, with a focus on career, flexibility, and well‑being?
Do you enjoy collaborating with colleagues and teammates and believe that the best ideas are fostered in an inclusive environment?
Are you searching for a team with a strong sense of ownership, urgency, and drive for daily mission success?
Are you comfortable with proactive outward communication and technical leadership?
Do you enjoy being a catalyst, solving complex problems, and providing innovative solutions?
Do you have the flexibility, creativity, and resilience to pivot the mission for success?
Do you have the courage to make tough ethical decisions with pride, transparency, and respect?
MENTORSHIP & CAREER GROWTH Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced team members will be assigned to new hires for one‑on‑one mentoring, collaborative reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.
DAY TO DAY RESPONSIBILITIES Every position we take is more rewarding when you know the why behind it. If your passion is enabling life‑changing service to those around you, this is the place for you. Find your passion in a team environment where all members are valued regardless of contractor or employee status.
Build, maintain, automate, ensure reliability, and implement Mobile Device Management (MDM) solutions using system engineering best practices and the latest technologies: Jamf Pro, and Microsoft Intune.
Use MDM solutions (Jamf Pro, Intune) to enroll, configure, secure, and manage devices.
Build custom packages (Jamf Composer) to install software per organizational requirements.
Use strong problem‑solving skills and excellent customer service skills to troubleshoot onsite and remote user issues.
Assist in the acquisition, installation, testing and evaluation of Apple/macOS hardware and software.
Install, configure, and troubleshoot Mac books and iOS devices.
Track inventory, including the location of all systems, software releases, and telecommunications equipment.
Evaluate new software packages, Microsoft 365, JAMF, or Apple features and capabilities and make recommendations for their adoption.
Create technical documentation in Confluence or SharePoint. Resolve and document work on incident tickets in Jira/ServiceNow.
Brief management, customer, team, or vendors using written and oral skills at appropriate technical level for audience.
All other duties as assigned or directed.
FOUNDATION FOR SUCCESS (Basic Qualifications)
Bachelor’s Degree in Computer Science, Mathematics, Engineering or a related field. Additional years of experience may be substituted in lieu of degree.
2 years of combined experience managing Apple/macOS, iOS, iPad OS hardware and software.
2 years of experience with MDM solutions (Jamf Pro, Jamf Composer, Intune).
Must be able to obtain and maintain a Public Trust. Contract requirement.
FACTORS TO HELP YOU SHINE (Required Skills)
Solid experience implementing device management, application management, and compliance management using Jamf Pro, Jamf Composer, and Microsoft Intune.
Experience troubleshooting hardware/software interface and interoperability problems related to system patches, updates and enhancements on macOS, iOS, iPad OS devices.
Experience with imaging, configuring, deploying, and troubleshooting Mac books, iPads, and iPhones.
Experience with automation and scripting using tools such as AppleScript, Shell Scripts, Automator, or Launchd.
Solid experience with Active Directory for user and group management, and problem diagnosis/resolution.
Extensive knowledge of Mac OS operating systems, system configurations, and troubleshooting.
Knowledge of network protocols, VPN configurations, SSL certificates, and integration of Mac systems in mixed OS environments.
Experience providing technical support and customer service directly to users.
Ability to lift, move, and set up workstations; ability to lift up to 50 lbs.; Ability to drive less than 10 miles between RMB, PEB and Leidos buildings.
Excellent written and verbal communication skills.
HOW TO STAND OUT FROM THE CROWD (Desired Skills)
JAMF certification and/or other Apple Certifications.
Basic understanding of MECM/SCCM and imaging process. Experience implementing Microsoft Windows patches and security controls.
Hands‑on experience administering/troubleshooting Windows Server (Windows Server 2019/2022) and installing/maintaining software on server.
Experience working with government or highly regulated customers.
Are you an U.S. citizen or U.S. resident and think you might fit? We recommend you apply and start the conversation today! Join us in supporting our SSA contracts in Woodlawn, Maryland.
Pay Range Pay Range: $57,850.00 - $104,575.00
About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025.
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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